Stopped here on Wednesday June 4 2025. Service was slow at the beginning but picked up once our order was taken. My steak salad was excellent. The steak was tender and well cooked. Greens were fresh and plentiful. I would give it a 5. Unfortunately my wife's rib eye steak was just the opposite, tough with a lot of gristle. I would say more of the issue was the poor quality of the meat vs the cooking effort. Regardless, we should have asked to have it taken back when she discovered how poor the meat quality was. We told the server at the end of the meal how unhappy we were with my wife's steak and she apologized stating they have a new cook. In my opinion, the issue did not lie with the cook, rather the quality of the meat. On balance we will try Reno again during our travels, but stick to the steak salad.
Allie Conner
We have been to Reno’s a bunch of times but this time was our worst experience. It was just my husband and I, and the waitress sat us at a table for 4 people but we couldn’t get to the other seats because the large group next to us. We asked if she could wipe off the little 2 people booth across from us but she never came to wipe it down so we did ourselves. Then we sat and waited for a server for another 10-15 minutes and the girl sat a group of 4 at the table she originally sat us at… finally a new server came and helped us and said “ I noticed y’all were waiting awhile so I’ll help you” she apologized and was amazing. But then we noticed two servers pretty much were fighting for tips so that’s why they purposely tried to sit us at one of their tables.. it’s ridiculous I heard one of the servers say to the other “ no ma’am I served this table” like fighting over tips is crazy.. not to mention my steak was bland. I’ve never had a bland steak here ever and on the door y’all have a sign that says you’re now using Montreal steak seasoning and my steak was bland?? It seemed like they only used that seasoning and that was it. I don’t want to give it low stars but our server that saved us I wish I could remember her name because she was amazing!!! We tipped her very well. But y’all gotta do better. Only wiping down your tables and leaving multiple other tables dirty because they “aren’t yours” even though you walked past them 100 times is just wild.
Crystal Wilfong
Food was ok, service could have alot better.
Chanda Richard
My order was wrong and I didn't get the replacement until everyone else was done with their food .. chicken quesadilla.
Matthew Maguire
Food and service was great.
Saydee
The best place ever!!!
Dylan Duncan
They are remodeling, not a lot of room but will update once I revisit. Great service, didn't have to ask for refills, enjoyed the bleu cheese steak meal.
April Mister
Loved the atmosphere!
Paula
Ordered a daily special ribeye. It was over cooked. But then when a steak is cut thin, it is hard to cook to order. Would not order it again.
We are on a motorcycle tour and so walked far to get steak in this small town. My husband had the Porterhouse and ordered it medium/rare. It came out well done and dry. The waitress mentioned that the chef had thought this was the case and still sent it? I had the steak with onions and peppers, which arrived without the peppers. It was cooked to the right temperature and delicious. All the sides- the coleslaw, broccoli, baked potato and sweet potato fries were all good. Unfortunately as others had commented it took 40 mins for us to be served and an additional 30 mins for my husband to get the right cook. We had steak last night in Wytheville and there was no comparison! Was it worth the walk? Probably should have stuck to the Mexican Restaurant instead.
Jessica Kondrat
We're new to the area and decided to eat here. The food was great (even though I had to send my steak back because it was over cooked).Courtney our waitress was VERY accommodating, polite, funny, and just an overall great waitress. We hope she's there next time as we may request her table. Oh, and the peach wing sauce is to die for...💜
seth collins
Only steak place in wise
Maurine Duncan
We had a terrible, unfriendly and rude waitress. We were seated in the back with only 3 other people and told that was all the seats available, even though we passed 2 dozen empty booths and tables. The menu has been changed, the good items removed. There's not much to choose from. When we asked if the prime rib and asparagus would be brought back at some point the waitress (Jamey) was very rude in answering. She was extremely unfriendly during the entire visit. She didn't bring all the drinks that was ordered. I told her the coke and water was for me but Danny ordered a coke too. She took my coke and gave it to Danny. I told that was good and fine but we still ordered 2 cokes and she could go get the other one. So we finally ordered. Danny's appetizer came out in about 10 minutes, my salad came out with dinner about 20 minutes later. I don't know if the chef don't know how to weigh items properly or what ...but anyone could see that the 6 oz ribeye Danny ordered was 3 times bigger than the 6 oz ribeye I ordered. Evidently Renos have different sizes of 6 oz ribeyes for men and women. Steak tasted alright but was not seared on the bottom. The bread was doughy and cold. The baked potato and baked beans was the best part of the meal. We usually eat there often, but with rude, incompetent, and unfriendly staff and few food choices.....I don't forsee us eating there any more.
Co-train Lawn Care 276 395 2687 Wise, Norton, Coeburn,
Great service and good food.
Stopped here on Wednesday June 4 2025. Service was slow at the beginning but picked up once our order was taken. My steak salad was excellent. The steak was tender and well cooked. Greens were fresh and plentiful. I would give it a 5.
Unfortunately my wife's rib eye steak was just the opposite, tough with a lot of gristle. I would say more of the issue was the poor quality of the meat vs the cooking effort. Regardless, we should have asked to have it taken back when she discovered how poor the meat quality was. We told the server at the end of the meal how unhappy we were with my wife's steak and she apologized stating they have a new cook. In my opinion, the issue did not lie with the cook, rather the quality of the meat. On balance we will try Reno again during our travels, but stick to the steak salad.
We have been to Reno’s a bunch of times but this time was our worst experience. It was just my husband and I, and the waitress sat us at a table for 4 people but we couldn’t get to the other seats because the large group next to us. We asked if she could wipe off the little 2 people booth across from us but she never came to wipe it down so we did ourselves. Then we sat and waited for a server for another 10-15 minutes and the girl sat a group of 4 at the table she originally sat us at… finally a new server came and helped us and said “ I noticed y’all were waiting awhile so I’ll help you” she apologized and was amazing. But then we noticed two servers pretty much were fighting for tips so that’s why they purposely tried to sit us at one of their tables.. it’s ridiculous I heard one of the servers say to the other “ no ma’am I served this table” like fighting over tips is crazy.. not to mention my steak was bland. I’ve never had a bland steak here ever and on the door y’all have a sign that says you’re now using Montreal steak seasoning and my steak was bland?? It seemed like they only used that seasoning and that was it. I don’t want to give it low stars but our server that saved us I wish I could remember her name because she was amazing!!! We tipped her very well. But y’all gotta do better. Only wiping down your tables and leaving multiple other tables dirty because they “aren’t yours” even though you walked past them 100 times is just wild.
Food was ok, service could have alot better.
My order was wrong and I didn't get the replacement until everyone else was done with their food .. chicken quesadilla.
Food and service was great.
The best place ever!!!
They are remodeling, not a lot of room but will update once I revisit.
Great service, didn't have to ask for refills, enjoyed the bleu cheese steak meal.
Loved the atmosphere!
Ordered a daily special ribeye. It was over cooked. But then when a steak is cut thin, it is hard to cook to order. Would not order it again.
Restaurantji Recommends
We are on a motorcycle tour and so walked far to get steak in this small town.
My husband had the Porterhouse and ordered it medium/rare. It came out well done and dry. The waitress mentioned that the chef had thought this was the case and still sent it?
I had the steak with onions and peppers, which arrived without the peppers. It was cooked to the right temperature and delicious. All the sides- the coleslaw, broccoli, baked potato and sweet potato fries were all good.
Unfortunately as others had commented it took 40 mins for us to be served and an additional 30 mins for my husband to get the right cook.
We had steak last night in Wytheville and there was no comparison!
Was it worth the walk? Probably should have stuck to the Mexican Restaurant instead.
We're new to the area and decided to eat here. The food was great (even though I had to send my steak back because it was over cooked).Courtney our waitress was VERY accommodating, polite, funny, and just an overall great waitress. We hope she's there next time as we may request her table. Oh, and the peach wing sauce is to die for...💜
Only steak place in wise
We had a terrible, unfriendly and rude waitress. We were seated in the back with only 3 other people and told that was all the seats available, even though we passed 2 dozen empty booths and tables. The menu has been changed, the good items removed. There's not much to choose from. When we asked if the prime rib and asparagus would be brought back at some point the waitress (Jamey) was very rude in answering. She was extremely unfriendly during the entire visit. She didn't bring all the drinks that was ordered. I told her the coke and water was for me but Danny ordered a coke too. She took my coke and gave it to Danny. I told that was good and fine but we still ordered 2 cokes and she could go get the other one. So we finally ordered. Danny's appetizer came out in about 10 minutes, my salad came out with dinner about 20 minutes later. I don't know if the chef don't know how to weigh items properly or what ...but anyone could see that the 6 oz ribeye Danny ordered was 3 times bigger than the 6 oz ribeye I ordered. Evidently Renos have different sizes of 6 oz ribeyes for men and women. Steak tasted alright but was not seared on the bottom. The bread was doughy and cold. The baked potato and baked beans was the best part of the meal. We usually eat there often, but with rude, incompetent, and unfriendly staff and few food choices.....I don't forsee us eating there any more.
Great food Lunch Special Is Good.
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