KFC
321 W Reservoir Rd, Woodstock
(540) 459-2066
Recent Reviews
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They take forever for an order
Stopped by & was greeted very politely. Warm & fresh chicken.
The problem with fast food is they're hiring a lot of kids who don't know how to follow instructions so of course they're going to get your order wrong in about 20 yrs fast food won't exist..
The service here is terrible. They are not nice or helpful. Waited forever for an order and this employee named Carl yelled at a child for picking up the wrong order that was something we ordered. Our whole party ate except 2 people and the workers didn’t seem to care or even apologize for their mistake. Anna told me the order got bumped off the queue but she didn’t do it and couldn’t tell me who did it. Wouldn’t apologize to customer for yelling at them!!!! Very rude!!! Would not eat here again!!!!!
Been to every KFC within a 50 mile radius this is by far the best kept KFC with a great staff the folks that were on shift on 2/19/25 were welcoming and friendly
Staff is always pleasant! Especially Renee! Zero complaints about the food. It’s always good and the staff has never gotten an order wrong.
They made me wait a few minutes in the drive thru which is fine except that when they finally gave me my order they completely messed it up.
I would at least like a refund because the food I received most definitely was less then what I paid for. The lady kept asking if such and such was my order, I said no, no. Then she asks my name/order/asks if it was an online order. I tell her the info and she looks confused like she doesn't see the order. Then 5 seconds later someone else hands me a bag that has my correct name/receipt and order but when I leave and open my bag everything in it looks tossed in and it is completely wrong. Nothing I ordered or wanted. I would like a refund at the very least since it wasn't anything I wanted.
My lower review was over 3 years ago. I have completely changed my view since then. All I could say is that the service is now fast and friendly and of course the chicken is always delicious.
This KFC on Reservoir Rd in Woodstock Va, is the worst one I’ve ever been to but hey if you want to wait up to 40 minutes like we did even after ordering online and arriving a few minutes early before the pick up time given after payment confirmation, ( we waited in the drive thru for 39 minutes ) and then be rudely treated as if it was our fault for the extreme slow service by the young woman at the pick up window like we were, we’ll then go for it.
Atmosphere: 5
Food: 5
Service: 5
Kim is the manager and accommodates large group orders with hospitality and accuracy! 10/10 stars ⭐️ Friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Mashed Potatoes & Gravy, Cole Slaw, Famous Bowl
I like having a place no matter what state ur in the food is good in all of them 🤠👍👍🫶 KFC ! 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 PC Saucy Nuggets Combo, Mashed Potatoes & Gravy, Cole Slaw
Restaurantji Recommends
The food is always hot and fresh and the restaurant is very clean! Very friendly staff and the owner is awesome!. I’ve been here many times and have never had any problems! Best KFC in VA!!
Atmosphere: 5
Food: 5
Service: 5
I meet a beautiful lady at cashier by the name Renee she did the best ever customer service for me. And they gentleman who make ready my meal. JP he did outstanding cock the food for me. Thanks from both. Please see Renee and JP. Love it and I’ll see them again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Great customer service
Atmosphere: 5
Food: 5
Service: 5
This kfc sucks. Took an hour to get me my order last time I went there, today I get a famous bowl with no chicken in it. These people don’t deserve to be paid in pocket lint.
Friendly staff, great food always fresh.
Atmosphere: 5
Food: 5
Service: 5
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