went there today. ordered and was wrong. tried to talk to manager to exchange what they give us for the correct food and he accused me of trying to get free sandwhiches but i was going to give back order but he wouldnt hear it. said i was disrespecting him in front of people. so he was talking in spainish and a man beside me could speak spainish and told me he was cussing in spainish and saying racist remarks about me i told him back what he had said. he then walked away. food was cold and not good but we ate it anyway being we had paid for it. drinks watered down. cashier had a attitude while ordering . couldnt speak english besides a no to order. wont be going back and not recommending to anybody
Jamie Jobe
Absolutely rude management
Service: 1
Sam
Just what you expect out of Wendys. The bathroom was meh but it is right next to i66 so a quick stop.
Atmosphere: 4
Food: 4
Service: 4
Navid Ghaffarzadegan
It is a safe choice. The restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
John Fredericks
Lunch stop, friendly staff,quick service.
Atmosphere: 4
Food: 5
Service: 5
Ethan Atkiss
Stopped for a bite and went to the men's room before ordering. The bathroom was filthy. The motion detecting faucet didn't work. There was no way to activate the faucet from a position that would actually get your hands wet. Handwashing was literally impossible. No touch-free way to open the door, and no paper towels.
In case it isn't obvious, this means that nobody using the men's room was washing their hands and everybody using the men's room was touching the door handle with their dirty hands. Ditto the door entering the kitchen. Even if employees were washing at a different sink in the kitchen, EVERYTHING between the men's room and that theoretical sink was ALSO contaminated!!
This is beyond disgusting. Nobody should be eating there. Wendy's corporate, if you're listening, you need to fire EVERYBODY WHO WORKS THERE, dip the entire building in bleach and start over fresh. Any managers at this place should be banned from ever working in food service, So disgusting.
BEYOND HORRIBE, AND BEYOND LIVID...... Fiancé and I went through drive thru ordered 2 Asiago chicken meals and a4 piece chicken nuggets. We couldn't understand the employee who gave us our total because she could barely speak English. Get to the window and had to ask the employee 4 different times to repeat the total. Paid for our food, and she handed us our drinks. She told us to pull up and they would bring our food out to us. We asked for 2 straws for our drinks and were told our straws will be in the bag and the window was slammed in our faces. We pull up and literally wait 10 minutes for them to bring our food out to us. Our fries were ice cold asked for fresh fries and was told it will be 3-5 minute wait. I said forget it because my baby was screaming in the car seat and just wanted to get him home and out of the cqar seat. We threw our fries away. When we got home we sat down to eat our sandwiches. My fiancés chicken sandwich was so rubbery he couldn't eat it and my chicken sandwich had a combination of tasting off and tasting like it old and been sitting since this morning. The chicken sandwiches were so bad i wouldn't give it to my dog. I Called the store to complain a Hispanic answered the phone I asked for a manager and he said he wasnt the manager and hung up on me, called back same person answered again I again asked to speak to the manager and he told me he didn't know we're the manger was and hung up on me again, I called back same person answered told me to stop calling and asking for a manager and hung up on me again. My fiance and I both called 3xs each and they never answered the phone. THIS WENDYS NEED TO FIRE ALL THE EMPLOYEES AND MANAGERS AND HIRE NEW MANAGERS AND EMPLOYEES.
Atmosphere: 1
Food: 1
Service: 1
earl irvine
Woodstock virginia location needs a lot of work no one cares about customers waited 45 minutes for my order
Atmosphere: 1
Food: 4
Service: 1
Olivia Gessel
Got a burger that tasted as if it had been sitting for at least all morning. Awful! It actually made me ill. I have been to this place only two times since I moved here. Both times have been a great disappointment! I ordered a chicken sandwich and it was half raw! This will be my last time!
Atmosphere: 2
Food: 5
Service: 2
Matt Steele
Friendly people, fast service.
Atmosphere: 4
Food: 4
Service: 3
John Amatangelo (johnny2tons)
Outstanding service. Ordered six biggie bags, all with different customizations, and everything was right and done quickly.
They left our food on the counter!, not in a bag!
Atmosphere: 3
Food: 5
Service: 1
Good food, quickly.
Atmosphere: 5
Food: 5
Service: 5
shitty all around managent with bad attitudes
Atmosphere: 1
Food: 1
Service: 1
went there today. ordered and was wrong. tried to talk to manager to exchange what they give us for the correct food and he accused me of trying to get free sandwhiches but i was going to give back order but he wouldnt hear it. said i was disrespecting him in front of people. so he was talking in spainish and a man beside me could speak spainish and told me he was cussing in spainish and saying racist remarks about me i told him back what he had said. he then walked away. food was cold and not good but we ate it anyway being we had paid for it. drinks watered down. cashier had a attitude while ordering . couldnt speak english besides a no to order. wont be going back and not recommending to anybody
Absolutely rude management
Service: 1
Just what you expect out of Wendys. The bathroom was meh but it is right next to i66 so a quick stop.
Atmosphere: 4
Food: 4
Service: 4
It is a safe choice. The restaurant was clean.
Atmosphere: 5
Food: 5
Service: 5
Lunch stop, friendly staff,quick service.
Atmosphere: 4
Food: 5
Service: 5
Stopped for a bite and went to the men's room before ordering.
The bathroom was filthy. The motion detecting faucet didn't work. There was no way to activate the faucet from a position that would actually get your hands wet. Handwashing was literally impossible. No touch-free way to open the door, and no paper towels.
In case it isn't obvious, this means that nobody using the men's room was washing their hands and everybody using the men's room was touching the door handle with their dirty hands. Ditto the door entering the kitchen. Even if employees were washing at a different sink in the kitchen, EVERYTHING between the men's room and that theoretical sink was ALSO contaminated!!
This is beyond disgusting. Nobody should be eating there. Wendy's corporate, if you're listening, you need to fire EVERYBODY WHO WORKS THERE, dip the entire building in bleach and start over fresh. Any managers at this place should be banned from ever working in food service, So disgusting.
Obviously, I left without ordering anything.
Atmosphere: 1
Always good food!
Restaurantji Recommends
BEYOND HORRIBE, AND BEYOND LIVID...... Fiancé and I went through drive thru ordered 2 Asiago chicken meals and a4 piece chicken nuggets. We couldn't understand the employee who gave us our total because she could barely speak English. Get to the window and had to ask the employee 4 different times to repeat the total. Paid for our food, and she handed us our drinks. She told us to pull up and they would bring our food out to us. We asked for 2 straws for our drinks and were told our straws will be in the bag and the window was slammed in our faces. We pull up and literally wait 10 minutes for them to bring our food out to us. Our fries were ice cold asked for fresh fries and was told it will be 3-5 minute wait. I said forget it because my baby was screaming in the car seat and just wanted to get him home and out of the cqar seat. We threw our fries away. When we got home we sat down to eat our sandwiches. My fiancés chicken sandwich was so rubbery he couldn't eat it and my chicken sandwich had a combination of tasting off and tasting like it old and been sitting since this morning. The chicken sandwiches were so bad i wouldn't give it to my dog. I Called the store to complain a Hispanic answered the phone I asked for a manager and he said he wasnt the manager and hung up on me, called back same person answered again I again asked to speak to the manager and he told me he didn't know we're the manger was and hung up on me again, I called back same person answered told me to stop calling and asking for a manager and hung up on me again. My fiance and I both called 3xs each and they never answered the phone. THIS WENDYS NEED TO FIRE ALL THE EMPLOYEES AND MANAGERS AND HIRE NEW MANAGERS AND EMPLOYEES.
Atmosphere: 1
Food: 1
Service: 1
Woodstock virginia location needs a lot of work no one cares about customers waited 45 minutes for my order
Atmosphere: 1
Food: 4
Service: 1
Got a burger that tasted as if it had been sitting for at least all morning. Awful! It actually made me ill. I have been to this place only two times since I moved here. Both times have been a great disappointment! I ordered a chicken sandwich and it was half raw! This will be my last time!
Atmosphere: 2
Food: 5
Service: 2
Friendly people, fast service.
Atmosphere: 4
Food: 4
Service: 3
Outstanding service. Ordered six biggie bags, all with different customizations, and everything was right and done quickly.
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