This Cole slaw say use before 5/28. Today is the 31st. The chicken wings were a joke. They were cold small and couldn’t even chew them. The only good thing I had was the napkins. Never again
Samuel Brown
The food wasn’t ready, the manager couldn’t process the gift card transaction, and then she proceeded to give attitude over being prove. That the gift card had a full balance. They proceeded to give food to the cars behind me after I was waiting for 10 mins. A woman in plain clothes who appeared to know more about the situation was courteous and understanding, but again she was in plain clothes possibly an employee off work that night but in the store. She should be the store manager not the young lady who was on duty 05/29 at 8:20pm. No wonder it gets a 1.4 rating on Yelp. Poorly managed and under motivated staff with low work ethic.
UPDATE: Then to retaliate for this Google Review, they gave food to customers who came after me. They called themselves “teaching me a lesson.” Jokes on them. I recommend that crew be fired. They are unprofessional and unable to do their jobs with any accuracy Starting with the manager. Bojangles you can do much better and if you can’t I recommend raising your pay rates and qualifications. Went up to the Burger King same gift card processed just fine
Nancy King
Whenever I visit my mom she wants to go this place and every time they mess up the order. It never fails - they don't add the right side orders, give us the wrong pieces (always ask for breast pieces) and leave out items. It has really gone downhill for some reason. They need find people who know what they are doing. Tell them to stop smoking weed or whatever drug they're on.
C Sparks
Food is always old you always have a long wait and they never get your order right
Patricia Miller
Food is always good
Benjamin Finch
I am a North Carolinian who knows his Bojangles, and some might say, a Bojangles connoisseur. I took my family of 7 here while we were on vacation. We went through the drive-thru and were surprised to be talking to an automated system at the drive-thru speaker. After trying to get through it, we gave up for the sake of time after it stopped responding to us and pulled forward to the window. We placed our order there and the lady at the window whom I think is a manager was very pleasant. The wait was a little bit long but not terrible. Once we got back to the house, I was able to evaluate the food. Again, I am a North Carolinian, and I know my Bojangles.
- The biscuit recipe they're using here is not the Bojangles biscuit recipe. It's kind of close, but it's just not the same. - Portions seem a little smaller for the sides,at least for the macaroni and cheese my kids got. - My fries unfortunately did not have any seasoning, but my wife's did. - For some reason, they don't do 3-piece Supremes here. I guess it's a franchise level thing. You have to add a supreme to the 2-piece Supremes kids meal - Supremes we're good and expected - They had Cheerwine which is a plus
Overall, the worst thing was the drive thru. The automated ordering speaker thing was just ineffective. Wait time was a little long. Food wasn't bad but not as good as I would expect from Bojangles, and the biscuits just weren't right. Not sure if it's because they need that southern touch and just don't have the people for that or what. Either way, not the greatest Bojangles by any means.
Mel!ssa Tompk!ns
I don’t understand the bad reviews and low ratings. We were greeted at the window immediately and with a good attitude might I add! He was patient and very nice. We didn’t wait long at all for our food!! It was hot, fresh, and delicious!! As a southern girl, I’m picky about my sweet tea…. It was exactly how I like it!!!! DJ deserves all the praise! And then some. He’s funny, high spirited, and over all great at his job!!!! There’s not too many workers like him now a days. I hope he gets the recognition he deserves. Plus a raise! There was a girl who I didn’t catch the name of but she was also nice and helped. I have absolutely nothing but good things to say.
Ps. If DJ sees this, the strawberry cobbler DEFINITELY WAS AS GOOD AS YOU HYPED IT UP TO BE!!! Thank you and you’re right we will be back!
Eric Tucker III
They take so long for all types of orders dosent matter if your mobile or walking in
Michael Noehl
Took forever to get service
David Wheeler
I had never been to a Bojangles so I wasn't sure to expect, there was a worker napping in the dining room on a table, I was told to try the sweet tea, they didn't have any made, the Mountain Dew was flat, the chicken, fries, and mashed potatoes weren't bad but the restaurant was dirty.
I purchased 6 sweet potato pies and they were all burnt inside. I will not go back to that location again.
Shawn Williamson
I mean if you take your time to talk to these people (who has time right?) lol well I had it… and holy crap these people are so nice. I think we were all friends before I left lol … Don’t kill me I think the managers name was Tonya. She’s from North Carolina so obviously she’s automatic nice. Food was great like perfect. Years ago I visited and went to this bojangles and it wasn’t good. My mom said it was much better . She was right! Soooo good.
D “D_mur1776” Murray
Went through Drive thru earlier today. Waited several minutes. There were no customers inside or in drive thru. Got a biscuit, and I took one bite. It was horrible. Tasted burnt. Was too far away to turn around and go back. Would not go here again.
April Marie
I had a complaint for corporate about the manager, just for corporate to send her the complaint back. Explains why she never has chicken dropped and laughs when customers complain. I FIND IT SICK THAT CORPORATE DOES NOT CARE ABOUT THERE COMPLAINTS. THIS PLACE IS NASTY ON THE IN SIDE AND THEY NEVER HAVE CHICKEN DROPPED. READ THE REVIEWS SAME THING OVER AND OVER AND NOTHING IS EVER DONE. GET IT TOGETHER BOJANGLES. I NO LONGER GO AND I WAS A REGULAR . BEWARE
Yasmin Chivis
I personally enjoy the ratchet atmosphere. My food was hot and done in a timely manner. The lady at the drive thru window was loud but personable and made sure I had everything even when I asked for extra, she didn’t have an attitude. The team was communicating and making sure the orders got out. This place use to be horrible but since they got these new lights , things been looking brighter. Lol shoutout to the team working on Friday at 3pm. Any of you could come work for me any day! God bless.
This Cole slaw say use before 5/28. Today is the 31st. The chicken wings were a joke. They were cold small and couldn’t even chew them. The only good thing I had was the napkins. Never again
The food wasn’t ready, the manager couldn’t process the gift card transaction, and then she proceeded to give attitude over being prove. That the gift card had a full balance. They proceeded to give food to the cars behind me after I was waiting for 10 mins. A woman in plain clothes who appeared to know more about the situation was courteous and understanding, but again she was in plain clothes possibly an employee off work that night but in the store. She should be the store manager not the young lady who was on duty 05/29 at 8:20pm. No wonder it gets a 1.4 rating on Yelp. Poorly managed and under motivated staff with low work ethic.
UPDATE: Then to retaliate for this Google Review, they gave food to customers who came after me. They called themselves “teaching me a lesson.” Jokes on them. I recommend that crew be fired. They are unprofessional and unable to do their jobs with any accuracy Starting with the manager. Bojangles you can do much better and if you can’t I recommend raising your pay rates and qualifications. Went up to the Burger King same gift card processed just fine
Whenever I visit my mom she wants to go this place and every time they mess up the order. It never fails - they don't add the right side orders, give us the wrong pieces (always ask for breast pieces) and leave out items. It has really gone downhill for some reason. They need find people who know what they are doing. Tell them to stop smoking weed or whatever drug they're on.
Food is always old you always have a long wait and they never get your order right
Food is always good
I am a North Carolinian who knows his Bojangles, and some might say, a Bojangles connoisseur. I took my family of 7 here while we were on vacation. We went through the drive-thru and were surprised to be talking to an automated system at the drive-thru speaker. After trying to get through it, we gave up for the sake of time after it stopped responding to us and pulled forward to the window. We placed our order there and the lady at the window whom I think is a manager was very pleasant. The wait was a little bit long but not terrible. Once we got back to the house, I was able to evaluate the food. Again, I am a North Carolinian, and I know my Bojangles.
- The biscuit recipe they're using here is not the Bojangles biscuit recipe. It's kind of close, but it's just not the same.
- Portions seem a little smaller for the sides,at least for the macaroni and cheese my kids got.
- My fries unfortunately did not have any seasoning, but my wife's did.
- For some reason, they don't do 3-piece Supremes here. I guess it's a franchise level thing. You have to add a supreme to the 2-piece Supremes kids meal
- Supremes we're good and expected
- They had Cheerwine which is a plus
Overall, the worst thing was the drive thru. The automated ordering speaker thing was just ineffective. Wait time was a little long. Food wasn't bad but not as good as I would expect from Bojangles, and the biscuits just weren't right. Not sure if it's because they need that southern touch and just don't have the people for that or what. Either way, not the greatest Bojangles by any means.
I don’t understand the bad reviews and low ratings. We were greeted at the window immediately and with a good attitude might I add! He was patient and very nice. We didn’t wait long at all for our food!! It was hot, fresh, and delicious!! As a southern girl, I’m picky about my sweet tea…. It was exactly how I like it!!!! DJ deserves all the praise! And then some. He’s funny, high spirited, and over all great at his job!!!! There’s not too many workers like him now a days. I hope he gets the recognition he deserves. Plus a raise! There was a girl who I didn’t catch the name of but she was also nice and helped. I have absolutely nothing but good things to say.
Ps. If DJ sees this, the strawberry cobbler DEFINITELY WAS AS GOOD AS YOU HYPED IT UP TO BE!!! Thank you and you’re right we will be back!
They take so long for all types of orders dosent matter if your mobile or walking in
Took forever to get service
I had never been to a Bojangles so I wasn't sure to expect, there was a worker napping in the dining room on a table, I was told to try the sweet tea, they didn't have any made, the Mountain Dew was flat, the chicken, fries, and mashed potatoes weren't bad but the restaurant was dirty.
Restaurantji Recommends
I purchased 6 sweet potato pies and they were all burnt inside. I will not go back to that location again.
I mean if you take your time to talk to these people (who has time right?) lol well I had it… and holy crap these people are so nice. I think we were all friends before I left lol … Don’t kill me I think the managers name was Tonya. She’s from North Carolina so obviously she’s automatic nice. Food was great like perfect. Years ago I visited and went to this bojangles and it wasn’t good. My mom said it was much better . She was right! Soooo good.
Went through Drive thru earlier today. Waited several minutes. There were no customers inside or in drive thru. Got a biscuit, and I took one bite. It was horrible. Tasted burnt. Was too far away to turn around and go back. Would not go here again.
I had a complaint for corporate about the manager, just for corporate to send her the complaint back. Explains why she never has chicken dropped and laughs when customers complain. I FIND IT SICK THAT CORPORATE DOES NOT CARE ABOUT THERE COMPLAINTS. THIS PLACE IS NASTY ON THE IN SIDE AND THEY NEVER HAVE CHICKEN DROPPED. READ THE REVIEWS SAME THING OVER AND OVER AND NOTHING IS EVER DONE. GET IT TOGETHER BOJANGLES. I NO LONGER GO AND I WAS A REGULAR . BEWARE
I personally enjoy the ratchet atmosphere. My food was hot and done in a timely manner. The lady at the drive thru window was loud but personable and made sure I had everything even when I asked for extra, she didn’t have an attitude. The team was communicating and making sure the orders got out. This place use to be horrible but since they got these new lights , things been looking brighter. Lol shoutout to the team working on Friday at 3pm. Any of you could come work for me any day! God bless.
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