Dunkin'
6605 George Washington Mem Hwy, Yorktown
(757) 874-1235
Recent Reviews
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I have been here many times and I feel I can give an accurate assessment how this place operates. So it's not a place to save a buck because it's kind of pricey, but they have such good coffee drinks, and food it's worth it. The staff rarely screws up but when they do they are quick to own up to it and compensate fairly well. I also appreciate the hustle and it shows with how fast they are. You never see a line in the drive thru. They are just as kind of you go inside but the dining room is so tiny and empty you can here a ant fart from across the room. The staff makes this place and I recommend the iced butter pecan crunch coffee. It's da bomb.
Idk if they are slow or just rude!Asked for a turkey sausage egg and cheese sandwich only and they gave me the patties only .When i told them what i wanted they looked dumb and confused and a tried to make me feel like i didnt know what i was talking about!! It’s alway the unattractive females that act this way!Bad customer service!Also got smart when i requested a different coffee for the $6 meal deal like im supposed to know the ends and outs of it!!Pathetic!!They need to fix that broke ass microphone and maybe they can hear!!Trashy place!!Tater tots were soggy..but what can i expect in a Racist town!0
Overwhelmed staff that is clueless. The drive thru was wrapped around the building, so I went inside. I asked for an everything bagel with cream cheese. After 15 minutes I received a burned plain bagel that was barely edible.
The lady at the drive through was on her game this morning 😊. The young lady that handed me my coolatta knew it was running down the cup( obviously way too full). Needless to say I wore the drink, also the interior of my car as well. Please do better😊 It was only my 2nd time at that location, maybe she was new. Thanks
This place is amazing. The curly hair gentleman who works fridays deserves a raise
Ordered a frozen coffee, hashbrowns, and bagel minis. Waited 5 minutes at the window, didn’t get a hello or anything, didn’t tell me my total, nothing. Coffee tastes sour and nasty, hashbrowns were very soggy. Yall have done better not sure what has been happening these last couple of times I’ve come.
Coffee was good, food was cold and customer service was poor. Literally just openned the window handed me my order without any words.
I stood at the counter for 10 minutes until someone came up to help me... lol
The coffee didn't taste right. Tasted like it was watered down.
Atmosphere: 3
Food: 2
Service: 3
Me and My sister came to get coffee and there were 2 girls working. They seemed very overwhelmed with it being only 2 of them and no manager on the floor..we waited over 30 mins and had to ask for a refund..unfortunately for me this is a common occurence at this particular location..seems like extremely poor management.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The girls that were working tonight were beyond sweet. Better than anyone else I’ve talked to at a fast food restaurant. And the coffee and food were so good, they really know how to make it right in there. Going back everyday just to see those two.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Dunkin' Energy
Great management, I recently had an issue with my coffee and the manager made it right!
Atmosphere: 5
Food: 5
Service: 5
Extremely slow service ever since started serving food options other than donuts & coffee. In addition, (10:00am) visit, donuts selection was scarce as most of the trays were either empty or nearly empty
Just walked out without ordering.
Atmosphere: 2
Food: 4
Service: 2
Clean restaurant with very friendly staff. Great breakfast wrap and excellent coffee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Compared to the other Dunkin Donuts on route 17, this one is a breath of fresh air. Out of 3 Dunkin's from MD down to VA, this was the only one that did their job correctly. Thanks for the quick service, great coffee, and hot food. It's harder to get than you would think!!!
Atmosphere: 5
Food: 5
Service: 5
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