Jersey Mike's Subs

Foods always good so long as the folks make it the way you order.

Atmosphere: 3

Food: 5

Service: 3

Prompt courteous service

Atmosphere: 5

Food: 5

Service: 5

Doesn't close for another hour and didn't have white bread. Wasted 30mins driving.

Excellent food, Excellent service!!!

Atmosphere: 2

Food: 5

Service: 5

We placed an order online and we specified the additions that we wanted to our sandwhiches. The special requests button was also filled out in terms of requesting a sandwich with extra extra lettuce. This was the second time we placed an order online in Yorktown and both times these special request buttons, as well as the additional request buttons, were not recognized. My sandwhich you couldn't even see a tomato or a pickle and certainly not any extra extra Lettuce - the sandwhich was just drenched in mayonnaise that was literally dripping off of the sandwich onto the paper. The employees need to learn how to read first and foremost and respect individuals request in terms of their sandwiches. I have ordered from the Hampton shop and the Gloucester shop and never have I had such a pathetic looking sandwich like the ones that i've ordered in Yorktown.

Atmosphere: 3

Food: 2

Service: 3

Waited 40 minutes for my second sub to be finished. Must have been 12 people waiting like me. The shop was very warm and both guys in front were sweating through their shirts, wiping sweat from their faces while making subs. My wife's sub was inedible. This shop has went straight down hill since opening. I have posted my thoughts on Next-door Grafton since I know you'll send me the same......oh I hope you give us a try again crap.

Atmosphere: 1

Food: 1

Service: 1

Placed an online order at this location by mistake once I called to try and cancel or transfer Megan told me if I didn’t come and get my order it would just sit there. I drove 30 miles to pick up this sandwich and you made it wrong. Poor customer service refused to refund outcome was to make another sandwich correctly and the oregano salt and pepper was still missing 🥴😡😒

Food: 2

I ordered a 400 dollar catered lunch for delivery from this place. The food was delivered with no chips (I ordered 20 bags) and short 4 sodas no napkins no condiments. The food wasn't set up. It was dumped by a table. When I called the store the lady that answered was confrontational. I was told they didn't have a driver so they weren't going to deliver my missing items. She started arguing with me about the sodas saying she'd counted them herself and implying that I was lying. She hung up the phone on me. I drove 15 minutes to the store to pick up my items. When I arrived I was met by an angry looking lady, the one I talked to on the phone. She gave me chips in a bag. I asked for napkins. She threw a bunch in the bag. I asked for the sodas. She said that she wasn't going to give me the missing 4 sodas. She said I was lying. She wrote a number down on a receipt and said you need to call the owner. I took chips and started on the 15 minute drive back to where the lunch was. I called the owner. He's one of those fake polite people who wants to argue with you and tell you how you are wrong. He did eventually apologize for the chips but wouldn't resolve the sodas. He likes to call you sir and talks in circles. I thanked him and got off the phone. He should have gotten in his car and driven the chips and 4 sodas to where I was at and apologized. But this guy doesn't care. He made me do the driving after I paid a 30 dollar delivery fee and tipped another 30 dollars. Seriously? Yes. That's how this guy rolls. So all in all a very unpleasant experience. The owner behaved in a mean, shady, and condescending way. just like his staff. In the end ezcater who I placed the order through did the right thing. They refunded the delivery fee, the tip, the cost of the chips and the sodas. The owner did nothing. He kept all my money even though he did not fulfil our agreement. I will never spend another penny at his store and I will tell all my coworkers how I was treated and to avoid giving him business. Update: the owner contacted Ezcater after I complained and misrepresented his handling of this situation to make me look like the bad actor. Wow

Atmosphere: 1

Food: 1

Service: 1

Best subs in my opinion. So popular that you may have to wait. Pleasant staff. It's a little pricey compared to similar shops, but worth it to me.

Atmosphere: 4

Food: 5

Service: 5

I placed a delivery order on the app. When the order arrived I was missing one of the sandwiches. The app told me to call the store for help. I called the store. The person at the store told me they could refund me for the one sandwich I did not receive. I said that was perfectly fine. They said it was refunded. A week later I checked my account and I was still charged the full amount, and I was not credited for the one sandwich. I saw the night it happened I was charged the full amount but I gave it time for the refund. I was about to order again but I checked my account before I did and still no refund. I called the store and asked for the manager. She said she would call me back and took all the information. My name the date and time and what sandwich was missing. She never called me back. Don’t expect them to help you, they won’t.

Update: after over two weeks of trying and talking to the store and corporate they will not contact you. If you’re missing part of your order it will become your problem and they will not give you what you’re missing or your money back. If you decide to go to this store DO NOT DO DELIVERY.

Atmosphere: 1

Food: 1

Service: 1

Bread is stale. No salad alternatives offered. Parking lot is too small & dangerous. Overpriced

Atmosphere: 1

Food: 1

Service: 1

Great spot! Love the fresh ingredients, and the fast service. I have never been disappointed when I go to Jersey Mike's! Staff is always friendly, and the lines move fast even when very busy. Love the stubborn sodas, please do not ever get rid of those!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Stubborn Soda, The Original Italian, Turkey and Provolone, Big Kahuna Cheese Steak, Stickball Special, Club Sub, Bottled Water, Chips, Jersey Shore's Favorite, Chipotle Chicken Cheese Steak, The Super Sub, Hot Chopped Pepper Relish, Chipotle Cheese Steak, California Chicken Cheese Steak, Mike's Chicken Philly, Bacon Ranch Chicken Cheese Steak

So glad they are in town! Excellent sandwiches! Quick service!

Food: 5

Service: 5

Recommended dishes: The Original Italian, Club Sub

I stopped in today for lunch. Staff were friendly and answered all my questions.

Ordered a regular Turkey and Provolone. They had about 8 customers sitting and eating when I was there.

I would go there again

Atmosphere: 5

Food: 5

Service: 5

They’re friendly and the foods are great, peoples are complaining because they were busy. Give them a break Karens.

Atmosphere: 5

Food: 5

Service: 5