Papa Johns Pizza
4740 George Washington Memorial Hwy D, Grafton
(757) 898-6789
Recent Reviews
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Pizza is not hot and peppers are clearly old too.
Atmosphere: 3
Food: 2
Service: 3
I ordered pizzas from Cosco for my daughter’s bday. At the time of the birthday party when it was time to pick them up, they didn’t have a single one ready. I called this papa John’s and they had me 10 pizzas ready in about 20 minutes. I couldn’t believe it they saved the day. Thank you to you and your staff for helping me feed 20 hungry kids in so pinch. Great pizzas too, thank you !!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, great pizza and the best customer service. Staff cares about the customer
Atmosphere: 5
Food: 5
Service: 5
DELICIOUS PIZZA! I’ve had good and bad experiences with this place but it has gone uphill recently. When I did have bad experiences, they fixed it immediately. Fast delivery, delicious and hot food. 10/10. I only wish the papa John’s tracker worked !
Food: 5
Service: 3
I don't know what happened to Papa John's but it tasted absolutely horrible. I don't know what they have changed about their recipes but nothing was the same. The garlic butter was the only thing that was good
Atmosphere: 3
Food: 1
Service: 3
Delicious
Atmosphere: 5
Food: 5
Service: 5
This is the best pizza in the area, which is really saying something considering it’s a chain. They almost always have perfectly made pizzas that taste delicious. They’re also always welcoming and quick when you go to pick up the pizza.
Atmosphere: 5
Food: 5
Service: 5
Just received my pizza, and whether you agree with it or not, I ordered pepperoni, jalapeño, and EXTRA pineapple. There’s not extra pineapple. There’s barely regular pineapple. This was a $50 order with a 20% tip, and I paid for extra pineapple. There’s pieces with 2-3 pineapple. That’s not extra. READ YOUR TICKETS.
There was hair in my pizza. A long strand that appeared to have cooked with the cheese on top. So gross. Threw the whole pizza away. Never ever coming back here again.
Food: 2
Their thin crust pizza is my favorite!
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
I placed a large to go order the day before it was needed. It was ready when I arrived and the young man even threw in some additional sauces.
Atmosphere: 5
Food: 5
Service: 5
Mercedes was wonderful! Her customer service was outstanding!
Atmosphere: 5
Food: 5
Service: 5
I have been a Papa Jons guy my whole life and for the most part have had the same standard of quality on the pizza. Some place a little lighter and some a little heavier on the toppings but overall good to great pizza. The pies I got from this place on April 28 really put me off. Haven't even ordered a pizza from anyone in the 2 months. Not sure what happened as I had ordered from this shop before a few times without issue. Crust was 3 inches of the radius of the pizza, toppings, cheese, and sauce were almost no existent. They weren't fully cooked and just tasted off. Hope the owner changes something but I will vote with my dollars. Even if it was some isolated employees quality falls on management.
Atmosphere: 4
Food: 1
Service: 2
I placed an online order for 2 pizzas tonight, one gluten free and one regular…. had a slight issue with them but it was immediately resolved upon calling the store. The manager Joe was absolutely incredible and very attentive, he was quick to offer solutions to my concerns. The whole staff was very kind and polite when I entered the store. I would 100% recommend this store and company.
Atmosphere: 5
Food: 5
Service: 5
Employees were very
Atmosphere: 5
Food: 4
Service: 5
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