Papa Johns Pizza
4740 George Washington Memorial Hwy Suite D, Grafton
(757) 898-6789
Recent Reviews
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Mercedes was wonderful! Her customer service was outstanding!
Atmosphere: 5
Food: 5
Service: 5
I have been a Papa Jons guy my whole life and for the most part have had the same standard of quality on the pizza. Some place a little lighter and some a little heavier on the toppings but overall good to great pizza. The pies I got from this place on April 28 really put me off. Haven't even ordered a pizza from anyone in the 2 months. Not sure what happened as I had ordered from this shop before a few times without issue. Crust was 3 inches of the radius of the pizza, toppings, cheese, and sauce were almost no existent. They weren't fully cooked and just tasted off. Hope the owner changes something but I will vote with my dollars. Even if it was some isolated employees quality falls on management.
Atmosphere: 4
Food: 1
Service: 2
I placed an online order for 2 pizzas tonight, one gluten free and one regular…. had a slight issue with them but it was immediately resolved upon calling the store. The manager Joe was absolutely incredible and very attentive, he was quick to offer solutions to my concerns. The whole staff was very kind and polite when I entered the store. I would 100% recommend this store and company.
Atmosphere: 5
Food: 5
Service: 5
Employees were very
Atmosphere: 5
Food: 4
Service: 5
The new calzone stuffed crust pizza is really good. Better then expected.
Atmosphere: 5
Food: 5
Service: 5
Visited for a pick up order on 07/25 I checked mybreciept so I could recognize the young man working and helping me, but it's not listed . He was the only one there, and it was during truck delivery . He was awesome! Friendly, professional, and great attitude, thank you, young man!!
Atmosphere: 5
Food: 5
Service: 5
Not bad not good
Atmosphere: 2
Food: 2
Service: 2
I work here ?
Vegetarian options: Cauliflower crust for 10" pizzas
All pizzas are custom ordered for any specifications - can also have pizzas with no cheese
Dietary restrictions: Made to order pizzas at your request
Parking: Open parking lot at this strip
Kid-friendliness: We have chicken nuggets, wings, personnel pizzas, papadias
Atmosphere: 4
Food: 5
Service: 4
Great store! Always get my order correct.
Atmosphere: 5
Food: 5
Service: 5
We had 30 pizzas delivered to a Middle School for a dance. It arrived on time and hot. They let us keep the heat bags until after the dance. Everything went as
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Worst pizza I ever had. DONATOS next time f o r sure!YU K!
Adrianna was friendly & amazing ,Great customer service she was definitely a pleasure to encounter also pizza was delicious
Absolutely ridiculous and disappointing.Order placed at 6:10 with an estimated time of 38 minutes. It sat in “making” status for twenty minutes. Didn’t go to “on its way” until 7:05 and wasn’t delivered until 7:40. 38 minutes turned into 1 hour 30 minutes. Horrible service and delivery experience.
Was barely any cheese on the pizza. That should be the basic ingredient. You shouldn’t have to order extra cheese to be able to even see the cheese.
Always great
Vegetarian options: Order without cheese
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