Sonic Drive-In
2514 George Washington Memorial Hwy, Yorktown
(757) 509-7588
Recent Reviews
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This place sucks now. The girl brought out drinks out from my mobile order and she didn’t say anything. Just handed us our drinks. The slushes were half slush/half liquid like they were made hours ago. Some drinks weren’t even made correctly with the correct ingredients. Then I had to notify the girl that she also forgot the tater tots. She looked confused and then just went inside and came out with a bag of tots. We tried getting items weeks ago but the store closed unexpectedly. Other people were waiting in the drive-thru and workers inside the store refused to even say they were closed or put any information out there. I will never go here again and would recommend the same for you.
I came through at around 8:45 PM and the drive thru order taker was rude and they messed up my wife's drink
Atmosphere: 1
Food: 2
Service: 1
1-Star Review
I had one of the worst experiences at Sonic today. My order was delivered by a driver who completely ignored me — no greeting, no eye contact, no “thank you,” nothing. I tried to say something, but they walked away without acknowledging me at all. Customer service should be basic courtesy, and this was just plain rude. If this is the level of service Sonic thinks is acceptable, I’ll be taking my business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Pretty much just a drive through, but with much less wait than comparable places. Good for a thick shake. Pretty good eats. Not bad for fast food. It's good for a quick stop.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings, Cheeseburger
I placed an order on the app and was hoping I could arrive and get my order and continue working doing rideshare services. Instead, I waited over 15 minutes for a single $1.99 sandwich and a small fry. Order was cold by the time it made it out the door 15 ft across to the stall in my hands. The rep smiled as she just dropped the receipt into the window and handed me the bag. No napkins in the bag. Sandwich cold. The general attitude of nonchalant indifference towards paying customers is very bothersome. Also there were at least two employees hanging out in the outside dining area - while a line wrapped around the building for the drive thru. I noticed I didn't get my food until every car was completed in the drive thru. :| I will absolutely never come back here and spend my money
Atmosphere: 1
Food: 1
Service: 1
It took almost 30 minutes for my foods to come out after ordering. I think they need some speed here.
Atmosphere: 2
Food: 3
Service: 3
Ordered a rainbow slush. It was just black syrup and super melty. She said it was fine and that I should complain to customer service because that's just how they are
Atmosphere: 2
Food: 1
Service: 1
Way too much sauce, they only gave us 1 napkin for 3 meals. Burger was oddly spongy, not sure why.
Drinks where good.
Atmosphere: 3
Food: 2
Service: 2
Fries were cooked in old oil. You could taste it. We had to pull ahead and wait for a simple 3 combo meal order.
Atmosphere: 3
Food: 3
Service: 2
We have only visited this location once, so perhaps it would be different on another day. However, when we arrived to order in the drive thru, the employee was clearly having a bad day and had no interest in taking orders. They were incredibly rude and borderline yelling on the intercom. As far as speed of service, we were the only car in line and we still had to wait close to 15 minutes for two combo meals and three milkshakes. Overall, the food quality was on par with the service, meh at best. I wouldn't recommend visiting this location.
Restaurantji Recommends
Fantastic pickle fries! Great shakes too!
We came around 10:15pm Sunday, April 6th. I don't know the name of the redheaded guy with the beard but he had exceptional customer service skills. I wasn't sure if the drive-thru was open so we parked and he came out. He was the only one waiting on 5 cars. I wish I could have tipped but it wasn't an option when paying with a card.
No reason we should be waiting an hour for our drinks…especially when ordered on the mobile app and ordered two drinks
I stop by here almost every morning recently for a drink and David is such a ray of sunshine on an early morning. Thanks for always being just a bit nicer when I’m waking up on my morning drive!
Food was just ok. The server on the other hand was very obvious that did not want to be there. Not a very good first impression.
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