I recently had the pleasure of staying at Courtyard by Marriott, and I must say, it was an absolutely fantastic experience from start to finish.From the moment I walked through the doors, I was greeted by the friendly and attentive staff who made me feel right at home. Check-in was a breeze, and I was pleasantly surprised by the efficiency and warmth of the front desk team.
Timmyboy500
EhhParking: Ehh
Cristina Cici B.
Honestly, not a bad stay at all! Convenient location; near a great selection of restaurants, quick access to i64, and a lower rate than other hotels in worse areas of town.Service:Front desk staff are fantastic. Friendly, kind, and accommodating. The bistro staff are a bit meh, but I guess you can't have it all.Room:Very spacious! For starters the bed was actually comfy. There are ample outlets and usb outlets in convenient places, great tv size ready for you to sign into your Netflix account, the A/C actually worked (albeit loudly), same with the fridge, and the desk was a great size. It even had a desk that could be rolled over to where the couch was. The flooring was also a nice touch. Half laminate with the bed area being on carpet. My only complaint was the shower room - considering the room was meant to be handicap accessible, I have no idea how the shower got so hot so quickly, nor how the removable shower head was so high up. A couple of lights needed replacing in the mirror and hall area, it didn't affect the overall lighting of the room, and the toilet was leaking ever so slightly from the base - totally fixable, clearly an oversight.Ambiance:The main lobby area is very easy in the eye, with great seating options and space for you to work (if you want to leave your room for a change of scenery.)Parking can be tricky if it's busy. But overall, a great stay. Highly recommend!
Johnny W.
Front desk staff is awesome. Totally worked with me when I checked in and got my reservation all squared away. This would had been a 5 star review but the staff who works at the morning bistro is "rude". First he does not answer the phone, second he does not allow to go orders in the morning and third when asked if he has something on the menu he responds to we only have what's on the menu. Seriously dude! I have been places where not all items are available or there are other options separate of the menu... maybe my anger is that I am overtired but it would be nice if you could call in to go orders rather than waiting 20 min for food to be cooked!
D J.
Room was clean, but the staff wasn't knowledgeable about what was going on at the hotel and our room wasn't cleaned until day 3 of 4. Also, it didn't seem like no smoking rules were enforced here.
Goodcheer101
It’s a very limited breakfast menu but the food they offer is good and well prepared. There is NO free coffee at this hotel so plan on paying $2.50 a cup for a cup of weak Starbucks coffee. Nice atmosphere and friendly people. If you’re really hungry you’ll need to go to another place.
Derrick L.
For a Marriot hotel, I highly suggest finding a different spot to crash. This hotel is hidden from the main street and just overall unimpressive. Service is slow and lacking. Rooms are carpet-less and cold. Beds are less than average for comfort. Outdoor areas are unkept and messy. The café area is expensive and really lacking any type of qualitative caffeine beverages. The lobby is always busy with other patrons/guest who are almost rude to each other. And worst of all, the Wi-Fi is awful. This hotel is also about 20 to 25 mins from any military bases depending on traffic. There are multiple other hotels in the immediate area that are better looking and better maintained.
Bill B.
This hotel has a very sophisticated and classy look when you approach the entrance. The decor in the lobby is very upscale, hip. The lobby is tastefully decorated to recognize breast cancer month and Halloween. Marriott team we name is September member at the front desk, very professional and provided a superb efficient accurate check-in. The hotel smells great the hotel has a lot of boutique hotel touches. The rooms are very modern I love the numerous outlets (USB) with lamps and the hard floors not carpet! Hotel is exceptionally clean, The rooms the public areas and they serve breakfast in the morning.
Shavie J.
Most affordable weekend rate in the area; some upgrades but still a lot needed some work; killed some type of bug near the bathroom; bed sinks when you sit on it; bedding looks dingy; ink marks on the comforter; water spurted out blackish/ grayish, yellow from the sink; the shower door didn't close so we had to put out foot there; and breakfast is not included
alex llorente
Not much of a selection but what there is they really do a great job
Older hotel that is been updated. Very friendly staff. They gladly took our dog and didn’t make us feel like outcasts. Very quiet and clean. Landscaping could have been better, but was raining while we were there. Didn’t get to use the pool either. Will stay again. Good, basic hotel.
Camper40700905869
The staff was nice, but unfortunately, the stay was not very pleasant at all. We could not wait to check out the next day. Was bad from the beginning. We checked in the day before online so that we would have our keys ready. Sadly, they had no rooms ready for us even though we arrived at 6:30 pm way after official check-in time. They said it would be 15 minutes. We got one of our rooms after one hour. We did not get our second room until almost 9 pm! I wonder what is the purpose of online check-in? It gets even worse. Our room was full of ants and some flying black bugs. The air conditioner worked off and on with that wet warm humid feel. It was one off the worst nights we have ever had in a hotel. We are Marriott fans long time Marriott members and we were shocked at the poor experience. Needless to say we would not recommend staying at this Marriott.
Anissa W.
This place definitely needs some sprucing up & deep cleaning. The stairs are failing apart & are definitely a fall hazard. The bedroom has lights that didn't turn on, so I felt like I was in a dungeon. The wash cloths are thin as if they came from Dollar Tree & there was hair all on them as well as everywhere else. Ugh!!! There was blood on the wall. The towel rack in the bathroom was broken off half way & the shower door would not stay closed. It just kept sliding open during our showers & no matter how many times we closed it, it would just open back up. The staff wasn't overly friendly. They weren't the worst though. There is a microwave and mini fridge in the room. The pool is closed. There are several restaurants nearby & Texas Roadhouse is right next door. I'm never coming back here. I felt dirty the whole time I was in my room due to the amount of hair all over the place. That simply grosses me out.
AnitaS484
We found this property nicely appointed, clean and comfortable. Quiet neighborhood but close to amenities. Walked over to The Wild Bird Store and enjoyed their path along the water. Able to get a nice walk in. Close to several restaurants. Grab and go breakfast in the morning. CoVid protocols in place.
car0linafamily
We spent two nights here while in town for a wedding. Our room was clean and comfortable. Location is convenient to restaurants, grocery store, and nearby walking/running area. Only issue was room not being ready when we arrived but Tami at the front desk was very helpful and apologetic and did everything she could to help out. Reasonably priced hotel.
I recently had the pleasure of staying at Courtyard by Marriott, and I must say, it was an absolutely fantastic experience from start to finish.From the moment I walked through the doors, I was greeted by the friendly and attentive staff who made me feel right at home. Check-in was a breeze, and I was pleasantly surprised by the efficiency and warmth of the front desk team.
EhhParking: Ehh
Honestly, not a bad stay at all! Convenient location; near a great selection of restaurants, quick access to i64, and a lower rate than other hotels in worse areas of town.Service:Front desk staff are fantastic. Friendly, kind, and accommodating. The bistro staff are a bit meh, but I guess you can't have it all.Room:Very spacious! For starters the bed was actually comfy. There are ample outlets and usb outlets in convenient places, great tv size ready for you to sign into your Netflix account, the A/C actually worked (albeit loudly), same with the fridge, and the desk was a great size. It even had a desk that could be rolled over to where the couch was. The flooring was also a nice touch. Half laminate with the bed area being on carpet. My only complaint was the shower room - considering the room was meant to be handicap accessible, I have no idea how the shower got so hot so quickly, nor how the removable shower head was so high up. A couple of lights needed replacing in the mirror and hall area, it didn't affect the overall lighting of the room, and the toilet was leaking ever so slightly from the base - totally fixable, clearly an oversight.Ambiance:The main lobby area is very easy in the eye, with great seating options and space for you to work (if you want to leave your room for a change of scenery.)Parking can be tricky if it's busy. But overall, a great stay. Highly recommend!
Front desk staff is awesome. Totally worked with me when I checked in and got my reservation all squared away. This would had been a 5 star review but the staff who works at the morning bistro is "rude". First he does not answer the phone, second he does not allow to go orders in the morning and third when asked if he has something on the menu he responds to we only have what's on the menu. Seriously dude! I have been places where not all items are available or there are other options separate of the menu... maybe my anger is that I am overtired but it would be nice if you could call in to go orders rather than waiting 20 min for food to be cooked!
Room was clean, but the staff wasn't knowledgeable about what was going on at the hotel and our room wasn't cleaned until day 3 of 4. Also, it didn't seem like no smoking rules were enforced here.
It’s a very limited breakfast menu but the food they offer is good and well prepared. There is NO free coffee at this hotel so plan on paying $2.50 a cup for a cup of weak Starbucks coffee. Nice atmosphere and friendly people. If you’re really hungry you’ll need to go to another place.
For a Marriot hotel, I highly suggest finding a different spot to crash. This hotel is hidden from the main street and just overall unimpressive. Service is slow and lacking. Rooms are carpet-less and cold. Beds are less than average for comfort. Outdoor areas are unkept and messy. The café area is expensive and really lacking any type of qualitative caffeine beverages. The lobby is always busy with other patrons/guest who are almost rude to each other. And worst of all, the Wi-Fi is awful. This hotel is also about 20 to 25 mins from any military bases depending on traffic. There are multiple other hotels in the immediate area that are better looking and better maintained.
This hotel has a very sophisticated and classy look when you approach the entrance. The decor in the lobby is very upscale, hip. The lobby is tastefully decorated to recognize breast cancer month and Halloween. Marriott team we name is September member at the front desk, very professional and provided a superb efficient accurate check-in. The hotel smells great the hotel has a lot of boutique hotel touches. The rooms are very modern I love the numerous outlets (USB) with lamps and the hard floors not carpet! Hotel is exceptionally clean, The rooms the public areas and they serve breakfast in the morning.
Most affordable weekend rate in the area; some upgrades but still a lot needed some work; killed some type of bug near the bathroom; bed sinks when you sit on it; bedding looks dingy; ink marks on the comforter; water spurted out blackish/ grayish, yellow from the sink; the shower door didn't close so we had to put out foot there; and breakfast is not included
Not much of a selection but what there is they really do a great job
Restaurantji Recommends
Older hotel that is been updated. Very friendly staff. They gladly took our dog and didn’t make us feel like outcasts. Very quiet and clean. Landscaping could have been better, but was raining while we were there. Didn’t get to use the pool either. Will stay again. Good, basic hotel.
The staff was nice, but unfortunately, the stay was not very pleasant at all. We could not wait to check out the next day. Was bad from the beginning. We checked in the day before online so that we would have our keys ready. Sadly, they had no rooms ready for us even though we arrived at 6:30 pm way after official check-in time. They said it would be 15 minutes. We got one of our rooms after one hour. We did not get our second room until almost 9 pm! I wonder what is the purpose of online check-in? It gets even worse. Our room was full of ants and some flying black bugs. The air conditioner worked off and on with that wet warm humid feel. It was one off the worst nights we have ever had in a hotel. We are Marriott fans long time Marriott members and we were shocked at the poor experience. Needless to say we would not recommend staying at this Marriott.
This place definitely needs some sprucing up & deep cleaning. The stairs are failing apart & are definitely a fall hazard. The bedroom has lights that didn't turn on, so I felt like I was in a dungeon. The wash cloths are thin as if they came from Dollar Tree & there was hair all on them as well as everywhere else. Ugh!!! There was blood on the wall. The towel rack in the bathroom was broken off half way & the shower door would not stay closed. It just kept sliding open during our showers & no matter how many times we closed it, it would just open back up. The staff wasn't overly friendly. They weren't the worst though. There is a microwave and mini fridge in the room. The pool is closed. There are several restaurants nearby & Texas Roadhouse is right next door. I'm never coming back here. I felt dirty the whole time I was in my room due to the amount of hair all over the place. That simply grosses me out.
We found this property nicely appointed, clean and comfortable. Quiet neighborhood but close to amenities. Walked over to The Wild Bird Store and enjoyed their path along the water. Able to get a nice walk in. Close to several restaurants. Grab and go breakfast in the morning. CoVid protocols in place.
We spent two nights here while in town for a wedding. Our room was clean and comfortable. Location is convenient to restaurants, grocery store, and nearby walking/running area. Only issue was room not being ready when we arrived but Tami at the front desk was very helpful and apologetic and did everything she could to help out. Reasonably priced hotel.