Wendy's
8020 George Washington Memorial Hwy, Yorktown
(757) 874-4076
Recent Reviews
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Great Food and Service
Atmosphere: 5
Food: 5
Service: 5
The new Wednesday items are really cool. I can't wait to watch season 2!
Atmosphere: 4
Food: 4
Service: 4
This Wendy’s has the absolute worst customer service and the “assistant manager” should be fired. She is completely incompetent and has absolutely no customer service skills. There solution for not doing their job was to force us to come back to the store for a refund of six dollars because they can’t remember to put food in bags. It’s fast food, not rocket science. Assistant manager couldn’t offer to do a refund over the phone as she claims that is not possible. I absolutely do not believe that as managers have capabilities of doing things like that for situations just like this. The assistant manager solution to the problem, was to simply hang up on my wife instead of coming up with a better solution than having us waste our gas and time for their incompetence. She refused to offer us even half a refund for our meal. So at a six dollar refund it’s not a refund when you factor in the gas to drive up there. Complete and utter incompetence from management. If Wendy’s ownership is intelligent in any way here at this franchise, they will be letting that manager go as soon as they can.
Atmosphere: 1
Food: 1
Service: 1
Has really turned around, week day visit at 3pm. Staff was very friendly, Chris at the counter especially. Much better experience than previous visits where the staff was rude and disrespectful. Dining area is cleaner than it used to be, thanks.
Atmosphere: 4
Food: 5
Service: 5
They don't always take credit card, very few give military discount, and they have a record of not giving me everything I order or over charging me for what I do get... I like Wendy's but I won't go back again due to poor service.
Wendy’s is one of the top fast-food chains, known for its fresh, never frozen beef and signature square burgers. Compared to competitors like McDonald’s and Burger King, Wendy’s stands out with its high-quality ingredients, unique menu items, and strong focus on flavor.
Food Quality & Menu
Wendy’s offers a wide variety of options, from classic burgers and chicken sandwiches to fresh-made salads and loaded baked potatoes. Their 4 for $4 and Biggie Bag deals provide good value, while their Spicy Chicken Sandwich and Baconator are fan favorites. The Frosty (especially the chocolate one) is a must-try dessert, known for its creamy texture and perfect balance of sweetness.
Service & Atmosphere
Service quality can vary by location, but Wendy’s generally offers quick and friendly service. The restaurants are typically clean, and the drive-thru is efficient. Some locations have digital kiosks for ordering, making the process even smoother.
Pricing & Value
Wendy’s is slightly more expensive than some fast-food competitors, but the quality of food justifies the price. They also frequently offer deals through their app, making it a more budget-friendly option for regular customers.
Overall Rating
⭐ 4.5/5 – Wendy’s delivers great-tasting food with fresh ingredients, but occasional inconsistencies in service and pricing can be drawbacks. However, if you're looking for a quality fast-food burger and delicious sides, Wendy’s is a solid choice.
The food there is really gone downhill and over $10 for a single combo meal
The Buger & Fries were great.
Fast service
This place is a clown show at lunch time. I would've been in and out of the Wendy's in Denbigh five times in the amount of time it took to get one order through here.
Restaurantji Recommends
Food taste of fresh camas warm, service was good
If you close at midnight, you should close at midnight. Not 11:45. Drive thru associate told us to hold on and made us wait until 11:55 to tell us that they were closed. Terrible crew.
Atmosphere: 1
Food: 1
Service: 1
I'm loving it
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich
this is a great restaurant got my fried not to salty and hot, the staff was amazing, and the food was great
Atmosphere: 5
Food: 4
Service: 5
I have the same problem with Wendy's as I do with just about every other fast food place except Chick-fil-A. The food tastes good but the pictures of the food in their ads is so overblown that when you look at the pathetic little sandwich or burrito and think of the huge, succulent food overflowing the buns and tortillas in the ad you just want go back up to the counter and ask where the hell is the rest of it?!?!
Atmosphere: 4
Food: 3
Service: 5
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