Why is it everytime I come there is no ice cream??? It’s 7:30pm you don’t wanna clean the machine apparently.
Khalif Khalif
Wait my food one hour night Manager bad attitude no helpful.
Atmosphere: 1
Food: 1
Service: 1
Jessica Hood
My daughter got food poisoning from a Big Mac meal.
Food: 1
Brigitte Offord
how u take 20 minutes to get a diet coke
Lindsey Aikey
I was picking up food one night about a month ago on Williston rd and the doors were locked, te staff was inside and there were no less than 20 people waiting outside to get there food. There weren't any signs on the doors or app to warn customers and the staff refused to come outside to tell us what was happening. We stood outside 40 min waiting for our food when we got it, it was clear it had been sitting there since before we all got there it was soggy and cold!
Atmosphere: 1
Food: 2
Service: 1
Keenan Alger
My food sucked, my McFlurry wasn’t even made, rude staff, floors are dirty. Don’t recommend this
Atmosphere: 1
Food: 1
Service: 1
Carrie Cloud
Chicken nuggets are very old. Drive through was rude and very rude.
Atmosphere: 1
Food: 1
Service: 1
Susan McKay
Fast, order accurate and complete.
Food: 4
Service: 5
Axel C
Very fast order Staff shouting loudly...
Atmosphere: 3
Food: 5
Service: 3
Jason M
Haven't had McDonald's in 15 years looks like it had a couple sausage patties on there from a prison tray
I ordered my breakfast 20 minutes before I showed up at the location. 5 minutes before I showed up I got a message saying that they were just then preparing my order. I waited an additional 30 minutes before I I had to leave because they did not make my food and I was going to be late for work. Meanwhile, there's a lobby full of people about 30 deep and drive-thru orders are moving through very quickly. They prioritized drive-thru instead of in-store or mobile pickup orders which forced an entire lobby full of people to wait 20 or 30 minutes for food that should take less than five. I paid for this food as well but I had to leave before I could even get it. Absolutely freaking insane. I worked at McDonald's before and never was there a person waiting for a half an hour for something, never!
EDIT: after calling 5 times and being hung up on 4 of them I was told that I would need to return to get a refund I paid for in the app. No giving contact info or order information, just no. There was no contact on the first 4 phone calls, either. Just 4 phone calls by me and each one was answered solely to hang up and stop the phone from ringing.The employee also initially told me that they couldn't do a refund and that it needed to be done through the app, the app says it needs to be done through the store originally purchased at. This whole situation is mind boggling. I just wanted my breakfast! Not an insane amount of aggravation. I get these employees don't get paid enough, I've been trying to take all this into consideration but the company as a whole is not only not compensating them properly but also not training them properly or ensuring a positive customer experience.
Atmosphere: 1
Service: 1
ORBTL ATTK
Fries: old, cold, unsalted
Big Mac: had no cheese, no lettuce, so much sauce the sandwich wouldn't stay together
Bathroom: there was HUMAN FECES in the men's room sink
Atmosphere: 1
Food: 1
Service: 2
Larry Dixon
Staff in total meltdown ! Unable to do anything. Manager on duty was VERY EXPERIENCED at apologizing.
Atmosphere: 2
Food: 1
Service: 1
David Dormann
It's MC Donald's, how do you rate a standard fast food? If you want MC Donald's then go here.
Atmosphere: 5
Food: 3
Service: 5
Zach Benedicto
Ordered thru the app and picked it up at the counter. Probably just missed the lunch hour rush. Plenty of parking. Table seating and drive thru available. Always check the app/kiosk for meal deals to save you money and earn points.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, French Fries
Why is it everytime I come there is no ice cream??? It’s 7:30pm you don’t wanna clean the machine apparently.
Wait my food one hour night Manager bad attitude no helpful.
Atmosphere: 1
Food: 1
Service: 1
My daughter got food poisoning from a Big Mac meal.
Food: 1
how u take 20 minutes to get a diet coke
I was picking up food one night about a month ago on Williston rd and the doors were locked, te staff was inside and there were no less than 20 people waiting outside to get there food. There weren't any signs on the doors or app to warn customers and the staff refused to come outside to tell us what was happening. We stood outside 40 min waiting for our food when we got it, it was clear it had been sitting there since before we all got there it was soggy and cold!
Atmosphere: 1
Food: 2
Service: 1
My food sucked, my McFlurry wasn’t even made, rude staff, floors are dirty. Don’t recommend this
Atmosphere: 1
Food: 1
Service: 1
Chicken nuggets are very old. Drive through was rude and very rude.
Atmosphere: 1
Food: 1
Service: 1
Fast, order accurate and complete.
Food: 4
Service: 5
Very fast order
Staff shouting loudly...
Atmosphere: 3
Food: 5
Service: 3
Haven't had McDonald's in 15 years looks like it had a couple sausage patties on there from a prison tray
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
I ordered my breakfast 20 minutes before I showed up at the location. 5 minutes before I showed up I got a message saying that they were just then preparing my order. I waited an additional 30 minutes before I I had to leave because they did not make my food and I was going to be late for work. Meanwhile, there's a lobby full of people about 30 deep and drive-thru orders are moving through very quickly. They prioritized drive-thru instead of in-store or mobile pickup orders which forced an entire lobby full of people to wait 20 or 30 minutes for food that should take less than five. I paid for this food as well but I had to leave before I could even get it. Absolutely freaking insane. I worked at McDonald's before and never was there a person waiting for a half an hour for something, never!
EDIT: after calling 5 times and being hung up on 4 of them I was told that I would need to return to get a refund I paid for in the app. No giving contact info or order information, just no. There was no contact on the first 4 phone calls, either. Just 4 phone calls by me and each one was answered solely to hang up and stop the phone from ringing.The employee also initially told me that they couldn't do a refund and that it needed to be done through the app, the app says it needs to be done through the store originally purchased at. This whole situation is mind boggling. I just wanted my breakfast! Not an insane amount of aggravation. I get these employees don't get paid enough, I've been trying to take all this into consideration but the company as a whole is not only not compensating them properly but also not training them properly or ensuring a positive customer experience.
Atmosphere: 1
Service: 1
Fries: old, cold, unsalted
Big Mac: had no cheese, no lettuce, so much sauce the sandwich wouldn't stay together
Bathroom: there was HUMAN FECES in the men's room sink
Atmosphere: 1
Food: 1
Service: 2
Staff in total meltdown ! Unable to do anything. Manager on duty was VERY EXPERIENCED at apologizing.
Atmosphere: 2
Food: 1
Service: 1
It's MC Donald's, how do you rate a standard fast food? If you want MC Donald's then go here.
Atmosphere: 5
Food: 3
Service: 5
Ordered thru the app and picked it up at the counter. Probably just missed the lunch hour rush. Plenty of parking. Table seating and drive thru available. Always check the app/kiosk for meal deals to save you money and earn points.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, French Fries
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