McDonald's
79 Heineberg Dr, Colchester
(802) 863-9707
Recent Reviews
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Accident waiting to happen entire floor was wet from just mopping it, including the kitchen a employee slipped, and you had to be really careful. not to fall in the customer area. Definitely. In this cold temperature should have had a dryer drying the floor so there's no accident. Food was good skeleton staff there. Ordered online still had to wait, and I was the only customer in the building & at the drive thru.
Atmosphere: 1
Food: 5
Service: 3
Good place for a quick meal
Atmosphere: 4
Food: 4
Service: 4
Night staff is awful. Rude and unhelpful. They don't call your order, so you have to figure it out yourself. By the time you get your food, it's cold. Happened multiple times. Management, please fix this.
Atmosphere: 1
Food: 1
Service: 1
SPIDERS EVERYWHERE THROUGHOUT DRIVE-THRU WINDOWS DOORS! ONE WOULD THINK WITH THE AMOUNT OF MONEY, THIS PLACE MAKES THEY COULD AFFORD SOME KIND OF PEST CONTROL. IT LOOKS LIKE HALLOWEEN! ABSOLUTELY DISGUSTING I HAVE NEVER SEEN ANYTHING LIKE IT!!! 🤢🤢🤢🤢🤢🤢
Atmosphere: 1
Food: 2
Service: 3
Fresh food, fast courteous service. Need to consistently ask for customers to round up for Ronald McDonald House.
Food: 5
Service: 5
Service was great. Employees were courteous and friendly.
The food tucked. Stale buns, cold fries and nuggets were dried out and tasteless. For what you pay the quality is not there. I will not be going bask.
Atmosphere: 3
Food: 2
Service: 5
The only reason I'm giving three stars on food is because the hash browns weren't too dark and I could tell that the oil had been filtered recently, sandwiches were McDonald's gold standard in terms of taste, texture and freshness, however......... Having to wait more than 13 and 1/2 minutes for two sausage egg McMuffins and two hash browns on a Saturday morning is completely unacceptable, I came inside for counter service and it took close to 15 minutes to prepare and hand me my order, this is definitely not the McDonald's gold standard, not sure if the store has adequate staffing levels for a Saturday or weather. Current management needs to address performance issues either way. It was an exceptionally long wait for two sandwiches and two hash browns on a Saturday morning. Wouldn't go here. Expecting quick service 😢ðŸ˜
Atmosphere: 1
Food: 3
Service: 1
Absolutely horrible. People leaving because the wait is so long. 30-40 minute wait when theres less than 4 customers. Unhinged worker walking around screaming at everyone. Giving people the wrong food. No one knows how to do anything. Absolutely the worst management of a franchise i have ever seen. By the time you get your food it'll be cold from sitting there so long.
Atmosphere: 1
Food: 1
Service: 1
Food and service is good but it over price and feel the food got chemicals and just don’t taste great and portion for the Hamburg are small and taste like cardboard
Atmosphere: 1
Food: 1
Service: 1
Used employee/ register to order & check out instead of the new digital ordering systems recently installed in the main lobby of dining area. Employee was somewhat delayed in responding to my presence, yet it was much more efficient than waiting on the ling line at the drive up window. Food was medium hot & I was served and out of the restaurant within 10 minutes.
Vegetarian options: The value menus seems to be the best deal were you get two for $3.99+tax. So about $4.40 total. Drinks, any size are up from $1.00 to $1.29+tax. So for under $6.00 bucks you get a filling meal fairly priced.
Dietary restrictions: You may request certain options with your burgers and there are low calorie beverages.
Parking: The issue with ordering from the digital menu inside the McDonald's is somewhat irritating if you wish to purchase from the value menu
For instance, you can identify and order the burger you want to purchase quite easily, however it fails to include specials like the McDouble, where on the menu, it gives the full price for one McDouble, but does not distinguish the special of two for the reduced price, thats listed on their stationary menus behind the counter.
Kid-friendliness: There is no children play are at this location unlike some other stores.
Wheelchair accessibility: Access to the dining area is ok, but the entry way leading to the bathrooms is quite tight for someone using wheel chair ♿ access.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Mcdouble
Restaurantji Recommends
Lovely atmosphere.
Spotless bathrooms.
Fast service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Sausage Mcgriddle, Mcchicken
Always messes up my order like they don't know how to read. Several times I've ordered extra patties on my burger and just have not received them. And I don't have time to wait around for them to fix it, as it already takes long enough to get your order in the first place..
Food: 1
Service: 1
Understaffed incorrectly parked order on more than 1 occasion. Worth while going further to get the same thing
Atmosphere: 1
Food: 1
Service: 1
Waited for 30min at the drive through for mediocre food
Atmosphere: 1
Food: 1
Service: 1
The chicken sandwich was so bad it was inedible (I ordinarily like McD crispy chicken sandwiches), service was slow, and we had to return after drive thru for them to correct our order when they'd gotten an item wrong. Hopefully they were just having a bad day.
Food: 2
Service: 3
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