Positive Pie Hardwick
87 S Main St, Hardwick
(802) 472-7126
Recent Reviews
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We had our Christmas party here for our company. Great experience and food!
Atmosphere: 5
Food: 5
Service: 5
One of the best eggplant parm sandwiches I’ve ever had. Very friendly and efficient staff, nice atmosphere. Thank you!
Atmosphere: 5
Food: 5
Service: 5
I’ve been a regular at Positive pie sense I was in high school, and unfortunately sense the new owners have taken over the restaurant has gone downhill so fast. I went with two friends, we waited over 45 for waters and menus, and once we ordered drinks we waited another 45 minutes to get them and be able to order food. While this was annoying, we moved on as we understand sometimes things happening.
The following weekend we tried again, and tried sitting and the bar. We order drinks and presented our ids, ( we were not carded the weekend prior) and the bartender (who served us the weekend before) was instantly extremely rude to us all stating she would not serve us alcohol sense one of us had a vertical ID. She claimed people often use fake ids so they have a new rule. She refused to even scan the completely valid ID. We left and will not be returning. Seems like they really just have no clue what they are doing. It would not have been an issue, if she hadn’t served us the weekend prior. Ricky is the only good staff never they have left. Sad to see such a great place go downhill so fast.
Atmosphere: 1
Service: 1
Every time I visit Vermont i have to stop in to have a meal here. The staff is amazing especially Ricky, who is always so happy and full of Cheer. The food is amazing and always has so much flavor to it. Keep up the great work guys and i will be back soon for more.
Atmosphere: 5
Food: 5
Service: 5
Always great food. Sometimes they get super busy and mess up orders.
Atmosphere: 5
Food: 5
Service: 5
Staff is amazing, and excellent food! We got the Vermonter pizza and some wings and it was all great!
Atmosphere: 5
Food: 5
Service: 5
Never let down when we eat her.
Very tasty pizza. Friendly staff and a relaxed place.
Atmosphere: 5
Food: 5
Service: 5
Terrible! Don't waste your time!
Atmosphere: 2
Food: 3
Service: 1
We waited 30 minutes to get service we had to leave terrible terrible terrible thank you very much
Atmosphere: 1
Food: 2
Service: 1
Sat at the bar got drinks within 5 minutes
No one ever came back to ask if we wanted anything else like food
We corralled the takeout quality control technician and asked if he could place an incoming order along with pushing the outgoing orders- he obliged us willing even though he had worked the last 47 shift hours to help make up for called out staff
We watched a second bar tender begin her shift and spend about 20 minutes prepping before beginning to make drinks for the servers - still no inquiries to us as to a second drink - empty glasses on the bar 30 minutes now
Figured we would take the time to give folks the heads up on what to expect
First time we have left that bar thirsty!!
Service: 1
Restaurantji Recommends
Food quality took a turn for the worse as soon as the skinny pancake owners took over. Mixed drinks are smaller, pizza is solid but not great and the entrees are all overpriced garbage. Dont waste your money
Atmosphere: 3
Food: 1
Service: 4
Well, we’ve been customers since the place opened, years ago.
And through the years, it’s been a fairly reliable place for a great pizza.
It’s had its staffing issues through the years, but somehow they’ve always persevered and continued to produce great pizza.
We dropped by last night around 4 o’clock in hopes that we could beat the dinner rush.
Once we were seated, we waited 30 minutes for water and our drinks. I asked when I ordered my drink if they had Rookies root beer on tap and I was assured that they did.
When the waitress came back 30 minutes later with a Diet Coke, she brought my root beer, which was a Maine Root beer in a bottle. When I asked her what happened to my draft Rookies she said that this bottle root beer was the only root beer they had.
She didn’t listen to me when I placed my order. She only heard root beer.
We ordered a Caesar salad to be brought first, followed by two small pizzas.
We waited another 45 minutes for our food to come to our table. The salad and the pizza is all showed up at the same time.
We had specifically asked for the salad to be brought first.
We asked her to take the salad back and take it off our bill as we wanted to eat our pizza while it was hot.
Again, she came back with a gift card for nine dollars for the salad that we asked her to take off our bill. She told us the manager told her to give us the gift card.
My wife went up to speak with the manager, who also happened to be making the pizzas.
My wife explained that we did not want a refund on a gift card that we wanted to take off our bill and the manager knew nothing about our situation and refunded us our nine dollars in cash.
She did not spoken to the manager about the problem nor had he told her to issue us a gift card.
I’m just gonna say that it’s going to be a very, very long time that we- as loyal customers - are going go back.
I think there are training issues and a staffing issues until they have some professional management on site, who knows how customers should be treated.
Positive Pie has been a great place to go through the years and I hope that it can turn things around and come back from its current sad state.
There was one brand new waitress there last night that was doing the very best She could try to satisfy everyone else, even though she was getting no support from the other two waitresses who appeared to be customer avoidant. It’s like they did not want to take care and serve customers.
So we waited 30 minutes for our Diet Coke and root beer and another 35 minutes until our pizzas hit the table. And when we arrived, there was a table of six and a two top.
By the way, we got served before the two top that was there before us.
So last night was not fun or an enjoyable evening out for a lot of people
Atmosphere: 1
Food: 1
Service: 1
The service was efficient and the food delicious!
Atmosphere: 5
Food: 5
Service: 5
Great!
Atmosphere: 5
Food: 5
Service: 5
Brussels sprouts and pizza were great! The waiter was working his butt off and was. Super attentive and friendly. Would highly recommend a stop here when in the area!
Atmosphere: 5
Food: 5
Service: 5
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