eh...nothing special...barely any donuts and souvenirs were high priced garbage
Atmosphere: 1
Food: 2
Service: 2
Joe Boddny
Employees extremely nice. I used to work at another dunkin and because of that I was given a free 3 munchkins. Extremely respectful and I would've done the same had the roles reversed. A great place to stop by with the family! This dunkin is underrated and is far better than the one in Springfield. Would recommend.
Atmosphere: 5
Service: 5
cyrem oneohthree
Long wait for mediocre coffee.
Atmosphere: 3
Food: 1
Service: 2
Bob Amadon
Good service. Coffee made right.
Atmosphere: 5
Food: 5
Service: 5
Kelly Pryor
We order our iced tea and iced coffee early so that it is ready by the time we get there. No issues.
Atmosphere: 3
Food: 4
Service: 3
Raj S
I was so excited to see a dunkin in Ludlow when we were visiting there . Everything went wrong with this one ! Location wise it was good , very close proximity to many things around. It’s next to a gas station, so , it looked extremely crowded for parking . There was only one spot for parking on the left side and a few more on the right , and it’s tough to get one .
Service was slowww , and ordering was also very slow. They looked short staffed for the customers coming in. What we order wasn’t what we got : we ordered 4 hashbrowns and got only 3 … ordered a sandwich WITHOUT meat and yeah - they did it with meat …. Coffee was tooo milky and even with a shot of espresso extra , it didn’t taste like a latte that we drink elsewhere . Refresher was really good . Apart from that nothing else was really good. A very average experience with this Dunkin outlet . 2 stars !
Atmosphere: 2
Food: 3
Service: 2
Stephanie Gallant
They we busy, which my husband and I understood. We waited patiently, but when we talked to a team member regarding the coffees not tasting right, we were met with a bit of attitude. Unfortunately, we were not The only customers that seemed to have a bad experience.
Atmosphere: 1
Food: 2
Service: 1
Kiya Dowley
They only had one staff member there the day I went. After waiting ten minutes we left.
Atmosphere: 3
Food: 2
Service: 1
Kelly B
Food/drinks made perfect. Staff was efficient and polite. Parking lot is too small.
Very empty building, depressing, wait time this AM for a coffee and bagel was over 20min. As always, out of cinnamon raisin bagels and at 930 am your entire back shelf shouldn't religiously be empty of product. Its not because you sell it, its because you dont order it and prepare it.Terribly managed and disappointed daily.
cheryl temple
How to ruin my Valentines Day. We frequent DD weekly and may I say you always skimp on the white cream doughnuts… but I got NO cream today. You can certainly afford to add enough cream.
Tab Bill Putnam
Poor customer service took forever and was very unpleasant to deal with coffee was old terrible.
Atmosphere: 3
Food: 1
Service: 1
Hilary Barr
They handled a large group order (with just 2 day’s notice) for our wedding 5k. Thank you!
Atmosphere: 5
Food: 5
Service: 5
John Keller
The bathroom door lock has been broken for weeks, and I brought it to an employee's attention who then brought it to their managers attention. You would think that the manager would at least put a sign on the door if they're not going to have it fixed!
eh...nothing special...barely any donuts and souvenirs were high priced garbage
Atmosphere: 1
Food: 2
Service: 2
Employees extremely nice. I used to work at another dunkin and because of that I was given a free 3 munchkins. Extremely respectful and I would've done the same had the roles reversed. A great place to stop by with the family! This dunkin is underrated and is far better than the one in Springfield. Would recommend.
Atmosphere: 5
Service: 5
Long wait for mediocre coffee.
Atmosphere: 3
Food: 1
Service: 2
Good service. Coffee made right.
Atmosphere: 5
Food: 5
Service: 5
We order our iced tea and iced coffee early so that it is ready by the time we get there. No issues.
Atmosphere: 3
Food: 4
Service: 3
I was so excited to see a dunkin in Ludlow when we were visiting there . Everything went wrong with this one ! Location wise it was good , very close proximity to many things around. It’s next to a gas station, so , it looked extremely crowded for parking . There was only one spot for parking on the left side and a few more on the right , and it’s tough to get one .
Service was slowww , and ordering was also very slow. They looked short staffed for the customers coming in. What we order wasn’t what we got : we ordered 4 hashbrowns and got only 3 … ordered a sandwich WITHOUT meat and yeah - they did it with meat …. Coffee was tooo milky and even with a shot of espresso extra , it didn’t taste like a latte that we drink elsewhere . Refresher was really good . Apart from that nothing else was really good. A very average experience with this Dunkin outlet . 2 stars !
Atmosphere: 2
Food: 3
Service: 2
They we busy, which my husband and I understood. We waited patiently, but when we talked to a team member regarding the coffees not tasting right, we were met with a bit of attitude. Unfortunately, we were not The only customers that seemed to have a bad experience.
Atmosphere: 1
Food: 2
Service: 1
They only had one staff member there the day I went. After waiting ten minutes we left.
Atmosphere: 3
Food: 2
Service: 1
Food/drinks made perfect. Staff was efficient and polite. Parking lot is too small.
Atmosphere: 4
Food: 4
Service: 5
Awful!
Restaurantji Recommends
Very empty building, depressing, wait time this AM for a coffee and bagel was over 20min. As always, out of cinnamon raisin bagels and at 930 am your entire back shelf shouldn't religiously be empty of product. Its not because you sell it, its because you dont order it and prepare it.Terribly managed and disappointed daily.
How to ruin my Valentines Day. We frequent DD weekly and may I say you always skimp on the white cream doughnuts… but I got NO cream today. You can certainly afford to add enough cream.
Poor customer service took forever and was very unpleasant to deal with coffee was old terrible.
Atmosphere: 3
Food: 1
Service: 1
They handled a large group order (with just 2 day’s notice) for our wedding 5k. Thank you!
Atmosphere: 5
Food: 5
Service: 5
The bathroom door lock has been broken for weeks, and I brought it to an employee's attention who then brought it to their managers attention. You would think that the manager would at least put a sign on the door if they're not going to have it fixed!
Atmosphere: 1
Food: 3
Service: 2
Loading...