Went to this dunking 7/16/25 and asked for my drink with no ice and explained that I knew it wouldn't be full to the top and that was fine I just didnt want my drink all watered down.
I was the charged a dollar for no ice, without my knowledge, only noticed it when I saw the receipt and then the women behind the counter proceeded to just top my drink off with sparkling water and no extra flavoring.
In the end I had a watered down $6 drink that was so nasty I had to dump it down the drain after 3 sips.
I will never go back to this location, this fee was not explained to me, my drink was filled to the top without my permission and I ended up with a nasty drink that I couldn't return because I was at work.
Atmosphere: 1
Food: 1
Service: 1
Melissa Cobb
A iced coffee and a bacon egg and cheese bagel was ordered.
On the bag it even described what was ordered, I received someone else's
When I went back to talk to "Molly' she had many excuses!
Cody Blaisdell
The food is good when they get it right. Half the time is either items missing or things wrong with the order. Not much more you can expect when you give a bunch of high schoolers and heroin addicts the responsibility of putting cream cheese on a bagel
Atmosphere: 2
Food: 3
Service: 1
ngl_ilove_uu
absolutely the worst dunkin i’ve ever dealt with. i ordered THREE basic-ass items — a sandwich, coffee, and donuts — and it took over 45 minutes with the time constantly getting pushed back. y’all aren’t making a 5-course meal, what the hell is the delay?? and when i tried to call, your dumb-ass phone line went straight to a voicemail that literally said “goodbye” and hung up. are you kidding me?? no actual human to talk to, no way to ask what’s going on, just complete radio silence. you’re a whole business with no working phone and clearly no urgency or professionalism. i paid $22 for cold disappointment and wasted time. this place is a joke, lazy as hell, and clearly not run by people who care even the slightest. do better or shut it down.
Atmosphere: 1
Food: 1
Service: 1
Marcie Elizabeth
I order a large matcha latte light on the ice and they tried to give me half of a large drink in large cup saying it's because I wanted less ice! I have never had this happen i asked for my money back and left. They lost a good customer and I will tell people not to go there
Atmosphere: 1
Food: 1
Service: 1
Peggy Boyer
I like my frozen coffee a certain way, and they got it spot on.
Atmosphere: 5
Food: 5
Service: 5
Robin Twombly
University of VT, great place. Easy to drive to and plenty of parking.
peyton carpenter
Literally a joke. They are slow, disrespectful and can’t make things right even when it’s written in front of them.
Atmosphere: 2
Food: 1
Service: 1
Dennis Davio
The donuts are not fresh,when are they going to be made in store instead of brought in and filled inhouse
S
Atmosphere: 5
Food: 2
Service: 4
Luc Brunet
The employee are fantastic and the cold coffees selection is amazing
I stood in line for five minutes for five different people behind the counter who didn’t even even look at me or say a word. What the heck happened to customer service?
Service: 1
Nancy Waitkus
They smile , are courteous and know my name. The iced lattes with an extra shot and their positive attitudes start my day nicely.
Atmosphere: 2
Food: 3
Service: 5
Debra Gorman
Seems to take forever to get your food and sometimes it's cold but for the most part (and I go frequently) it's good
Atmosphere: 4
Food: 4
Service: 3
Hot Mess & Coupon Obsessed Momma
IT DEPENDS ON WHO IS WORKING!!!! This is a cute location. But, some staff members are definitely more caring than others!!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Croissant, Egg and Cheese, Iced Latte
If I could give zero I would.
Went to this dunking 7/16/25 and asked for my drink with no ice and explained that I knew it wouldn't be full to the top and that was fine I just didnt want my drink all watered down.
I was the charged a dollar for no ice, without my knowledge, only noticed it when I saw the receipt and then the women behind the counter proceeded to just top my drink off with sparkling water and no extra flavoring.
In the end I had a watered down $6 drink that was so nasty I had to dump it down the drain after 3 sips.
I will never go back to this location, this fee was not explained to me, my drink was filled to the top without my permission and I ended up with a nasty drink that I couldn't return because I was at work.
Atmosphere: 1
Food: 1
Service: 1
A iced coffee and a bacon egg and cheese bagel was ordered. On the bag it even described what was ordered, I received someone else's When I went back to talk to "Molly' she had many excuses!
The food is good when they get it right. Half the time is either items missing or things wrong with the order. Not much more you can expect when you give a bunch of high schoolers and heroin addicts the responsibility of putting cream cheese on a bagel
Atmosphere: 2
Food: 3
Service: 1
absolutely the worst dunkin i’ve ever dealt with. i ordered THREE basic-ass items — a sandwich, coffee, and donuts — and it took over 45 minutes with the time constantly getting pushed back. y’all aren’t making a 5-course meal, what the hell is the delay?? and when i tried to call, your dumb-ass phone line went straight to a voicemail that literally said “goodbye” and hung up. are you kidding me?? no actual human to talk to, no way to ask what’s going on, just complete radio silence. you’re a whole business with no working phone and clearly no urgency or professionalism. i paid $22 for cold disappointment and wasted time. this place is a joke, lazy as hell, and clearly not run by people who care even the slightest. do better or shut it down.
Atmosphere: 1
Food: 1
Service: 1
I order a large matcha latte light on the ice and they tried to give me half of a large drink in large cup saying it's because I wanted less ice! I have never had this happen i asked for my money back and left. They lost a good customer and I will tell people not to go there
Atmosphere: 1
Food: 1
Service: 1
I like my frozen coffee a certain way, and they got it spot on.
Atmosphere: 5
Food: 5
Service: 5
University of VT, great place. Easy to drive to and plenty of parking.
Literally a joke. They are slow, disrespectful and can’t make things right even when it’s written in front of them.
Atmosphere: 2
Food: 1
Service: 1
The donuts are not fresh,when are they going to be made in store instead of brought in and filled inhouse
S
Atmosphere: 5
Food: 2
Service: 4
The employee are fantastic and the cold coffees selection is amazing
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I stood in line for five minutes for five different people behind the counter who didn’t even even look at me or say a word. What the heck happened to customer service?
Service: 1
They smile , are courteous and know my name. The iced lattes with an extra shot and their positive attitudes start my day nicely.
Atmosphere: 2
Food: 3
Service: 5
Seems to take forever to get your food and sometimes it's cold but for the most part (and I go frequently) it's good
Atmosphere: 4
Food: 4
Service: 3
IT DEPENDS ON WHO IS WORKING!!!! This is a cute location. But, some staff members are definitely more caring than others!!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Croissant, Egg and Cheese, Iced Latte
Great staff perfect order always the place to go.
Atmosphere: 5
Food: 5
Service: 5
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