I ordered a meatball and cheese ,footlong sub meal . It was delicious and tasty . The staff were very nice and considerate! I would recommend this specific subway to anyone who is passing by in Milton!
Atmosphere: 5
Food: 5
Service: 5
Rain
Every single time I order from here it's either disgusting or my sandwich is completely wrong, like EVERY TIME.
Atmosphere: 3
Food: 1
Service: 1
Alexander Martin
Terrible and sluggish service took them 15 mins of making what looked to be their own sandwiches before finally taking the people in front of me’s order. Complete joke
Atmosphere: 1
Food: 2
Service: 1
Jessica Lind
Not sure how this place is still open. The customer service is terrible. I went in yesterday for 2 sandwiches, I had placed an online order so I was just picking it up. When I got there it was not done. Fine by me, I was in no rush. A customer in front of me of me asked for extra onions and they gave him 2, I’m not kidding 2, not a slice but like the pieces and he asked is that extra onion and the employee said yes if you want more I have to charge you $1 more! Both the customer and I were shocked. I’ve never heard that before.
Now it’s my turn and they are working on my sandwich, I ask for extra onions and bell peppers and I got 1 piece! I asked them when they started doing this and he insisted it’s been that way from the beginning…I’ve had subway from many different places throughout the country and this state and no one ever got stingy with the onions!
Their customer service is awful, it just ruins everything. I’m not eating there again! I’m unsure they won’t miss my money!
Atmosphere: 1
Food: 1
Service: 1
Caleb Hibbard
Person handling order was very kind
Atmosphere: 4
Food: 5
Service: 5
Joan Dudley Leffel
Very disappointed with the service here. I was working when I had ordered a Subway sandwich and realized I had ordered it to the wrong location. I then tried to call the Milton subway to let them know that I’ve placed the order in the wrong place and I would like a refund if possible. I had tried to call them four different times and they did not pick up any of the times. When I finally was able to contact them, I was denied a refund because the food had that too long. I had tried to reach out to them multiple times without any response or even a call back, And I was working, so had limited time to reach out. After my shift, I was able to get a hold of them and that’s when they told me that they would not help me out.
Service: 1
Natalie Clark
I just got a hot honey chicken sandwich and it was the best subway sandwich I have had in very very long time. Well made and fast!
The people know what they're doing very pleasant to chat with Very fast inefficient
Atmosphere: 5
Food: 5
Service: 5
Dianaliz Russin
Overpriced, cold sandwiches even if you ask for them toasted. Slow service. They can't even make sandwiches correctly. Avoid.
Cameron Horne
I want to start off by saying, my food was subpar. One sandwich was good and one was the lousiest sandwich we have ever gotten.
However, there were a few things that did not settle with me when I arrived. First, I placed the order about 30-40min before I actually arrived and the food wasn't done. There were two employees working with about 4-5 active customers waiting in line. I waited for about 5-10 min and when I found a moment to ask, I asked how much longer my online order would be. The heavier set employee stated that it would be coming up next. That was the least of my worries, it happens.
As I was standing there waiting, I hear the next customer in line order a 6” #31 on the menu. He started to say his basic customizations and the employee stated that “Unfortunately, I cant customize that sandwich. My hands are tied with Subway’s new sandwiches. They are stricly forcing customers to get it as is.” Im sorry, but I have NEVER seen a Subway deny a customer their rights to customize a sandwich. Not to mention, that it would lose the opportunity for Subway to upsell the product with extras.
Then he finally finished my sandwiches, and handed them to me. I put in the notes on my order that I wanted a side of mayo to go with the sandwich. Not a tub, soup crock, or bag… Just a ramekin of mayo. He said “Since you already placed the order online, I cannot get you the extra side of mayo” I have gotten the same subway sandwich with the same request every single time for the last 2 years at Subways across both Franklin and Chittenden counties and NEVER have been denied a small side if mayo. He then added in “We don't have a whole lot of mayo left anyways”. It was 6:45pm. Regardless of when they close, they should fulfill a customers request. If there was a spot to add extra mayo beyond the “More Mayo” option, I would do it.
All in all, it seemed like this individual just didnt want to take the time to do simple tasks. They crumble under any bit of pressure. Worst of all, they lied beyond measure. Even though my sandwiches were made half ok, I will not be back to this location. I will add, the other younger employee was calm, personable, and seemed reasonable. I wish I dealt with him instead.
Atmosphere: 1
Food: 3
Service: 1
wilburjones112406
Went to the subway in Milton,VT this evening and want he to order a subway series sandwich and when I started requesting no onions and wanted to add other veggies I was told you can not customize these sandwiches you have to take them how they come, 2 employees argued with me as i thought that was absurd because some people may have an allergy to an item… they said nope order any of the original sandwiches your way but not the subway series ones. Well I left and went to towns over and ordered it how i wanted it and that location said the Milton,VT location is 100% wrong you can have any sandwich anyway you want.
Service: 1
Debbie Farris
Just the way I wanted it
Parking: Free parking lot plenty of room for easy access in and out of the yard.
I ordered a meatball and cheese ,footlong sub meal . It was delicious and tasty . The staff were very nice and considerate! I would recommend this specific subway to anyone who is passing by in Milton!
Atmosphere: 5
Food: 5
Service: 5
Every single time I order from here it's either disgusting or my sandwich is completely wrong, like EVERY TIME.
Atmosphere: 3
Food: 1
Service: 1
Terrible and sluggish service took them 15 mins of making what looked to be their own sandwiches before finally taking the people in front of me’s order. Complete joke
Atmosphere: 1
Food: 2
Service: 1
Not sure how this place is still open. The customer service is terrible.
I went in yesterday for 2 sandwiches, I had placed an online order so I was just picking it up. When I got there it was not done. Fine by me, I was in no rush. A customer in front of me of me asked for extra onions and they gave him 2, I’m not kidding 2, not a slice but like the pieces and he asked is that extra onion and the employee said yes if you want more I have to charge you $1 more! Both the customer and I were shocked. I’ve never heard that before.
Now it’s my turn and they are working on my sandwich, I ask for extra onions and bell peppers and I got 1 piece! I asked them when they started doing this and he insisted it’s been that way from the beginning…I’ve had subway from many different places throughout the country and this state and no one ever got stingy with the onions!
Their customer service is awful, it just ruins everything. I’m not eating there again! I’m unsure they won’t miss my money!
Atmosphere: 1
Food: 1
Service: 1
Person handling order was very kind
Atmosphere: 4
Food: 5
Service: 5
Very disappointed with the service here. I was working when I had ordered a Subway sandwich and realized I had ordered it to the wrong location. I then tried to call the Milton subway to let them know that I’ve placed the order in the wrong place and I would like a refund if possible. I had tried to call them four different times and they did not pick up any of the times. When I finally was able to contact them, I was denied a refund because the food had that too long. I had tried to reach out to them multiple times without any response or even a call back, And I was working, so had limited time to reach out. After my shift, I was able to get a hold of them and that’s when they told me that they would not help me out.
Service: 1
I just got a hot honey chicken sandwich and it was the best subway sandwich I have had in very very long time. Well made and fast!
Atmosphere: 5
Food: 5
Service: 5
Sloth slow.....
Atmosphere: 4
Food: 4
Service: 2
Roger is a rock star!
Atmosphere: 3
Food: 3
Service: 5
I enjoy their submarine sandwiches.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The people know what they're doing very pleasant to chat with Very fast inefficient
Atmosphere: 5
Food: 5
Service: 5
Overpriced, cold sandwiches even if you ask for them toasted. Slow service. They can't even make sandwiches correctly. Avoid.
I want to start off by saying, my food was subpar. One sandwich was good and one was the lousiest sandwich we have ever gotten.
However, there were a few things that did not settle with me when I arrived. First, I placed the order about 30-40min before I actually arrived and the food wasn't done. There were two employees working with about 4-5 active customers waiting in line. I waited for about 5-10 min and when I found a moment to ask, I asked how much longer my online order would be. The heavier set employee stated that it would be coming up next. That was the least of my worries, it happens.
As I was standing there waiting, I hear the next customer in line order a 6” #31 on the menu. He started to say his basic customizations and the employee stated that “Unfortunately, I cant customize that sandwich. My hands are tied with Subway’s new sandwiches. They are stricly forcing customers to get it as is.” Im sorry, but I have NEVER seen a Subway deny a customer their rights to customize a sandwich. Not to mention, that it would lose the opportunity for Subway to upsell the product with extras.
Then he finally finished my sandwiches, and handed them to me. I put in the notes on my order that I wanted a side of mayo to go with the sandwich. Not a tub, soup crock, or bag… Just a ramekin of mayo. He said “Since you already placed the order online, I cannot get you the extra side of mayo” I have gotten the same subway sandwich with the same request every single time for the last 2 years at Subways across both Franklin and Chittenden counties and NEVER have been denied a small side if mayo. He then added in “We don't have a whole lot of mayo left anyways”. It was 6:45pm. Regardless of when they close, they should fulfill a customers request. If there was a spot to add extra mayo beyond the “More Mayo” option, I would do it.
All in all, it seemed like this individual just didnt want to take the time to do simple tasks. They crumble under any bit of pressure. Worst of all, they lied beyond measure. Even though my sandwiches were made half ok, I will not be back to this location. I will add, the other younger employee was calm, personable, and seemed reasonable. I wish I dealt with him instead.
Atmosphere: 1
Food: 3
Service: 1
Went to the subway in Milton,VT this evening and want he to order a subway series sandwich and when I started requesting no onions and wanted to add other veggies I was told you can not customize these sandwiches you have to take them how they come, 2 employees argued with me as i thought that was absurd because some people may have an allergy to an item… they said nope order any of the original sandwiches your way but not the subway series ones. Well I left and went to towns over and ordered it how i wanted it and that location said the Milton,VT location is 100% wrong you can have any sandwich anyway you want.
Service: 1
Just the way I wanted it
Parking: Free parking lot plenty of room for easy access in and out of the yard.
Kid-friendliness: Always friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
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