I come here almost every day and today was by far the worst encounter I've ever had. The workers were arguing with each other. Yelling while I was standing right in front of them. I understand that establishments have tough days and sometimes are out of things which is completely normal.today the ovens were down, they were out of everything Bagels and sourdough bread. I had the girl taking orders Roll her eyes at me as well as make my drink wrong. When I tried to explain to her what I wanted for a drink she picked something else and made that instead. I understand not everyone wants to go to work. And not everyone enjoys their job, but if you are going to work in customer service with food, you should try to at least be somewhat pleasant instead of snappy and rude to your customers.
Atmosphere: 1
Food: 4
Service: 1
Debbie Brown
We ordered for 2 frozen coffee with no whipped cream. The frozen coffee tasted terrible. We waited 10 minutes and our order was terrible ðŸ˜. I will not go there again
Atmosphere: 1
Food: 1
Service: 1
Green Mountain Homestead
This dunkin donuts is the slowest location I have ever encountered. I go here often and every time I put in a mobile order or go to the drive thru it takes 25 minutes to get from the speaker to the window with only 3 people in front of me.
The other day I ordered a flavored latte with whole milk and she ha did me a latte with skim insisting it was whole milk. I took a sip while waiting for my other items and sure enough, it was an unflavored latte with skim.
The sandwiches always taste like there is cleaner in them and more often than not they are burnt.
No one has been friendly. One girl will never speak she will just stick her hand out for money without a hi, or when you leave not even a have a nice day.
I give up on this location. In the 5 years I have gone here It doesn't change. Sounds like they need a change in management amd someone to come in to retrain employees. They also go through employees very quickly.
Do yourself a favor and drive 5 miles ro the next location.
Atmosphere: 1
Food: 2
Service: 1
Nancy Mcdonald
The girls were great , I was late picking up my online order and they offered to make me fresh hot coffees , they were fantastic, busy place because they are great
Atmosphere: 5
Food: 5
Service: 5
Harm Winn
I love Dunkin especially this one. This is my favorite Dunkin out of the many I've been to.
I come every weekend and bring my dog, Lola, along for the ride. This time, the employee Liam was so kind and got my girl a pup cup. I really appreciate him making it such a good experience!
Atmosphere: 5
Food: 5
Service: 5
Kristina Georges
It's ok ot very
Atmosphere: 3
Food: 3
Service: 2
Kendrick Evans
this place sucks how do u get paid to make food and not even get orders right? literally ordered a avocado toast with bacon(which it says this on the receipt) and dont even get the bacon on it that u have to pay more for. and you put 2 1/2 pieces of bacon on a sandwich. this place is a joke if u want your food made right go to the one on woodstock or by the bowling alley
Atmosphere: 1
Food: 1
Service: 1
Carrie Thibault
Had to wait in line so long because of one customer that I left. If a customers order is taking more than a couple minutes they should tell them to park and come inside and not hold up the line. I will not go to this location again. This is about toe 20th time I have been stuck waiting at this location. There are several others in the area that do not have this issue.
It's true, "America Runs on Dunkin". I needed my caffeine fix and we were in the area; this was the first one we saw. Of course, I whipped out my Dunkin app, check for any deals, place an order, and pick up the order at the drive through. I got a cold brew with sweet foam and cream; the order was perfect and it woke me up from my tired spell. The customer was good and it's actually a gas station too. Overall, a good place to get some caffeine!
Kevin Witt
Don't eat or buy coffee here. Sanitary is not in their vocabulary
Atmosphere: 1
Food: 1
Service: 1
Chris Euber
The ladie Emilee that was there today was rude and I did not even get the ice coffee I wanted then I handed her a fifty and she acted like she had to take her shoes off to make the change
Atmosphere: 1
Service: 1
V A Riccasola
I always run on Dunkin! It was the same during my trip to Rutland! Coffee was made fresh and they had a great selection of donuts... They had double chocolate (which is often out at other locations!)
Atmosphere: 5
Food: 5
Service: 5
John Asang
Attached to a very popular gas station and they keep up with the high volume!
I come here almost every day and today was by far the worst encounter I've ever had. The workers were arguing with each other. Yelling while I was standing right in front of them. I understand that establishments have tough days and sometimes are out of things which is completely normal.today the ovens were down, they were out of everything Bagels and sourdough bread. I had the girl taking orders Roll her eyes at me as well as make my drink wrong. When I tried to explain to her what I wanted for a drink she picked something else and made that instead. I understand not everyone wants to go to work. And not everyone enjoys their job, but if you are going to work in customer service with food, you should try to at least be somewhat pleasant instead of snappy and rude to your customers.
Atmosphere: 1
Food: 4
Service: 1
We ordered for 2 frozen coffee with no whipped cream. The frozen coffee tasted terrible. We waited 10 minutes and our order was terrible ðŸ˜. I will not go there again
Atmosphere: 1
Food: 1
Service: 1
This dunkin donuts is the slowest location I have ever encountered. I go here often and every time I put in a mobile order or go to the drive thru it takes 25 minutes to get from the speaker to the window with only 3 people in front of me.
The other day I ordered a flavored latte with whole milk and she ha did me a latte with skim insisting it was whole milk. I took a sip while waiting for my other items and sure enough, it was an unflavored latte with skim.
The sandwiches always taste like there is cleaner in them and more often than not they are burnt.
No one has been friendly. One girl will never speak she will just stick her hand out for money without a hi, or when you leave not even a have a nice day.
I give up on this location. In the 5 years I have gone here It doesn't change. Sounds like they need a change in management amd someone to come in to retrain employees. They also go through employees very quickly.
Do yourself a favor and drive 5 miles ro the next location.
Atmosphere: 1
Food: 2
Service: 1
The girls were great , I was late picking up my online order and they offered to make me fresh hot coffees , they were fantastic, busy place because they are great
Atmosphere: 5
Food: 5
Service: 5
I love Dunkin especially this one. This is my favorite Dunkin out of the many I've been to.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bagel, Iced Latte, Hash Browns, Ham & Swiss Pretzel Sliders
Not bad, I've seen better dunkins
Atmosphere: 3
Food: 3
Service: 3
I come every weekend and bring my dog, Lola, along for the ride. This time, the employee Liam was so kind and got my girl a pup cup. I really appreciate him making it such a good experience!
Atmosphere: 5
Food: 5
Service: 5
It's ok ot very
Atmosphere: 3
Food: 3
Service: 2
this place sucks how do u get paid to make food and not even get orders right? literally ordered a avocado toast with bacon(which it says this on the receipt) and dont even get the bacon on it that u have to pay more for. and you put 2 1/2 pieces of bacon on a sandwich. this place is a joke if u want your food made right go to the one on woodstock or by the bowling alley
Atmosphere: 1
Food: 1
Service: 1
Had to wait in line so long because of one customer that I left. If a customers order is taking more than a couple minutes they should tell them to park and come inside and not hold up the line. I will not go to this location again. This is about toe 20th time I have been stuck waiting at this location. There are several others in the area that do not have this issue.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's true, "America Runs on Dunkin". I needed my caffeine fix and we were in the area; this was the first one we saw. Of course, I whipped out my Dunkin app, check for any deals, place an order, and pick up the order at the drive through. I got a cold brew with sweet foam and cream; the order was perfect and it woke me up from my tired spell. The customer was good and it's actually a gas station too. Overall, a good place to get some caffeine!
Don't eat or buy coffee here. Sanitary is not in their vocabulary
Atmosphere: 1
Food: 1
Service: 1
The ladie Emilee that was there today was rude and I did not even get the ice coffee I wanted then I handed her a fifty and she acted like she had to take her shoes off to make the change
Atmosphere: 1
Service: 1
I always run on Dunkin! It was the same during my trip to Rutland! Coffee was made fresh and they had a great selection of donuts... They had double chocolate (which is often out at other locations!)
Atmosphere: 5
Food: 5
Service: 5
Attached to a very popular gas station and they keep up with the high volume!
Atmosphere: 5
Food: 5
Service: 5
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