Literally the most pleasant staff interaction I’ve ever had at a 5 guys. The woman who took our order was extremely friendly and me and my sister enjoyed the banter immensely. The triple burger was a fantastic special!
Atmosphere: 5
Food: 5
Service: 5
S SB
Man this place is awesome, friendly customer service, fresh fries and the burgers are to die for! Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Jen Churchill
Called in a simple two little cheeseburger order (and they weren’t busy only two people in the place) one had four toppings other three yet they screwed one up. OK not end of world but it got worse from there. I HATE onions didn’t order onions so why on one of the burgers it had a big fat onion chunk squished into top of bun no clue. The fries were SO salty and soggy we ate four or five and threw them away. And what’s up with the fat onion chunks on burgers? Usually burgers have sliced or diced onions not big fat chunks.
Food: 1
E L
2 out of 4 orders were not we ordered buy they were very friendly. Good burgers. Eastcoast version of in-n-out. Though price is much higher. Place was very cold....catering to skiers. Overall good experience.
Atmosphere: 3
Food: 4
Service: 3
Tim Pitel
Poor customer service. You show them the order and they can’t locate it. Order was placed beforehand to avoid the wait. Ended up disputing transaction.
Atmosphere: 2
Service: 2
Hazel Harris
Most awesome staff.
Brian Hill
Employees complained about havin customers. Normally don't care about reviews and such but that really grinds my gears
Atmosphere: 2
Food: 3
Service: 2
Daryl Hurlbut
I'm so glad Five Guys is finally in Rutland. No more traveling to Queensbury or West Lebanon for the BEST burgers and fries! This was long overdue. This is the place for a quick, delicious, freshly made lunch. Not the healthiest choice, but definitely the most satisfying! I'm a Five Guys superfan!
Rose Doney
Great , friendly service. Employees were amazing 👏
Atmosphere: 5
Food: 5
Service: 5
Ryan Thompson
Never disappointed when I see a 5 Guys. It's the same quality I remember from the 90s. Definitely doing things right at 5 Guys
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Bacon Burger, Cajun Style Fries, Little Bacon Cheeseburger, Cajun Style, Cheeseburger and Fries, Their Cheeseburger, Little Bacon Burger, Bacon Cheese Dog, Double Bacon Cheeseburger
Ordered a burger with mushrooms and onions. Got about a half of a museum and a 3rd of an onion slice. Not a good deal
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Hamburger
Steven Klingler
The fries were under cooked and had a massive amount of salt. The coke machine only gave me a half of coke. The burger was ok but a quarter pounder with cheese is better and cheaper! Very disappointed and it cost $20!!!
Atmosphere: 2
Food: 2
Service: 4
Thomas Viger
The bun was old, falling apart, made for a sloppy Hamburger. Fries were great. Would of gave it a 5 star but the bun did it for me
Literally the most pleasant staff interaction I’ve ever had at a 5 guys. The woman who took our order was extremely friendly and me and my sister enjoyed the banter immensely. The triple burger was a fantastic special!
Atmosphere: 5
Food: 5
Service: 5
Man this place is awesome, friendly customer service, fresh fries and the burgers are to die for! Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Called in a simple two little cheeseburger order (and they weren’t busy only two people in the place) one had four toppings other three yet they screwed one up. OK not end of world but it got worse from there. I HATE onions didn’t order onions so why on one of the burgers it had a big fat onion chunk squished into top of bun no clue. The fries were SO salty and soggy we ate four or five and threw them away. And what’s up with the fat onion chunks on burgers? Usually burgers have sliced or diced onions not big fat chunks.
Food: 1
2 out of 4 orders were not we ordered buy they were very friendly. Good burgers. Eastcoast version of in-n-out. Though price is much higher. Place was very cold....catering to skiers. Overall good experience.
Atmosphere: 3
Food: 4
Service: 3
Poor customer service. You show them the order and they can’t locate it. Order was placed beforehand to avoid the wait. Ended up disputing transaction.
Atmosphere: 2
Service: 2
Most awesome staff.
Employees complained about havin customers. Normally don't care about reviews and such but that really grinds my gears
Atmosphere: 2
Food: 3
Service: 2
I'm so glad Five Guys is finally in Rutland. No more traveling to Queensbury or West Lebanon for the BEST burgers and fries! This was long overdue. This is the place for a quick, delicious, freshly made lunch. Not the healthiest choice, but definitely the most satisfying! I'm a Five Guys superfan!
Great , friendly service. Employees were amazing 👏
Atmosphere: 5
Food: 5
Service: 5
Never disappointed when I see a 5 Guys. It's the same quality I remember from the 90s. Definitely doing things right at 5 Guys
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Bacon Burger, Cajun Style Fries, Little Bacon Cheeseburger, Cajun Style, Cheeseburger and Fries, Their Cheeseburger, Little Bacon Burger, Bacon Cheese Dog, Double Bacon Cheeseburger
Restaurantji Recommends
Good lunch place
Food: 5
Service: 5
Ordered a burger with mushrooms and onions. Got about a half of a museum and a 3rd of an onion slice. Not a good deal
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Hamburger
The fries were under cooked and had a massive amount of salt. The coke machine only gave me a half of coke. The burger was ok but a quarter pounder with cheese is better and cheaper! Very disappointed and it cost $20!!!
Atmosphere: 2
Food: 2
Service: 4
The bun was old, falling apart, made for a sloppy Hamburger. Fries were great. Would of gave it a 5 star but the bun did it for me
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Cheeseburger and Fries
Love the shakes very nice staff
Atmosphere: 5
Food: 5
Service: 5
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