Went there to eat with my Dad. Gentlemen at the counter was extremely respectful and helpful. The other gentlemen that delivered the food was as well. Food was delicious. Took me by surprise how professional they’re running things in there.
Atmosphere: 5
Food: 5
Service: 5
Sara Renteria
The manager that works in the Rutland location was amazing her customer service is amazing her personalities amazing her overall attendance was amazing Jill the assistant manager people need to take points from her I enjoyed my customer service here at Kentucky fried Chicken
Atmosphere: 5
Food: 4
Service: 5
Amber Kahler
Working in town and leaving today. I had to stop and grab something to eat before leaving. Very nice atmosphere and great people. Very welcoming. Thanks for the great experience at KFC
Atmosphere: 5
Food: 5
Service: 5
Judy Guyette
I have not been a fan of KFC since before it was tore down and rebuilt, quality of not only food, but service and attitude were at the bottom of the barrel and I hardly ever went. I went yesterday for the first time in 6 months and I was pleasantly surprised by the service and that of their new manager, who I believe his name is Oscar, but not 100%. The girl at the counter was fairly new, but very friendly, and pleasant. No one was waiting to pick up their orders, Door Dash wasn’t back logged, drive through wasn’t backed up, everything was working smoothly as it should. I maybe waited 6 minutes for my meal to be put together and I had a fairly large order, because I was ordering for more than just myself. The manager himself brought the packed orders out to each of us that came in and ordered in the short time I was there. He carried himself with authority, but he was very friendly and kind, and thanked each of us for choosing KFC, and coming in and giving them a chance. For the first time in a very long time, I left KFC feeling pleased and completely satisfied with my experience there. There could be hope for KFC yet. I sincerely hope, they stay on this path and keep the current manager, because just off a first impression, he’s the best thing that has ever happened to KFC. I also hope he continues to grace customers with his personal touch, it goes a long way. Thank you Oscar, just from our short interaction, I’ll start coming back more.
Atmosphere: 5
Food: 4
Service: 5
Siddeequah Reeves
Clean good service fast and great customer service
Lyle Goodliff
Horrible
Atmosphere: 1
Food: 1
Service: 1
Terry Ringey
Ordered a 8 piece bucket meal. Food was good, but received 4 drumsticks, 2 wings, 1 thigh, and only 1 breast. I phoned an was told next time I was in Rutland I would receive a another bucket free. Let's hope so. I live an hour away and brought home for dinner!
Crystal Leduc
Food was good
Arjun
If you can wait for your food for 45 minutes or more then you go to This KFC and make sure after long wait you got whatever you order because they have no idea what they are doing they don't even come to cash register to take your order.
Atmosphere: 1
Food: 3
Service: 1
jon bravo
Went into the KFC in Rutland Vermont on Friday, June 6th at 5:15 and ordered two of the new “Fill Up” meals and waited. I was first told that they had no chicken tenders but they would be ready in 10 minutes. Next they said they were out of the mini pies and it would take 15 minutes. After a total wait 45 minutes I hear someone say they had sent my order out a while ago. There was no one eating in the dinning room and the only ones present had come in and ordered after me. So my order had not come out thru the dinning room. Finally asked for my money back and left very unhappy.
Was in today after work - the manager was super friendly and professional food was really good - great experience
Atmosphere: 5
Food: 5
Service: 5
Luis 14-k GAME
I literally stood in line for 15 minutes to order 2 menus and then had to wait 1 hour and 25 minutes for them to give me my order, they were 2 simple menus
Service: 1
Jessica Argent
Poor management lack of professional staff
Roxy Cooper
Order two tender meals. Payed for them. Was given our drinks...with no straws....thennnnnnn told, oh sorry, we are out of tenders right now....so luckily I got a refund.
Atmosphere: 2
Food: 1
Service: 1
Shirley Miller
Service was good. Did not wait long. Unfortunately, the chicken seemed extra greasy, and tasted old.
Went there to eat with my Dad. Gentlemen at the counter was extremely respectful and helpful. The other gentlemen that delivered the food was as well. Food was delicious. Took me by surprise how professional they’re running things in there.
Atmosphere: 5
Food: 5
Service: 5
The manager that works in the Rutland location was amazing her customer service is amazing her personalities amazing her overall attendance was amazing Jill the assistant manager people need to take points from her I enjoyed my customer service here at Kentucky fried Chicken
Atmosphere: 5
Food: 4
Service: 5
Working in town and leaving today. I had to stop and grab something to eat before leaving. Very nice atmosphere and great people. Very welcoming. Thanks for the great experience at KFC
Atmosphere: 5
Food: 5
Service: 5
I have not been a fan of KFC since before it was tore down and rebuilt, quality of not only food, but service and attitude were at the bottom of the barrel and I hardly ever went. I went yesterday for the first time in 6 months and I was pleasantly surprised by the service and that of their new manager, who I believe his name is Oscar, but not 100%. The girl at the counter was fairly new, but very friendly, and pleasant. No one was waiting to pick up their orders, Door Dash wasn’t back logged, drive through wasn’t backed up, everything was working smoothly as it should. I maybe waited 6 minutes for my meal to be put together and I had a fairly large order, because I was ordering for more than just myself. The manager himself brought the packed orders out to each of us that came in and ordered in the short time I was there. He carried himself with authority, but he was very friendly and kind, and thanked each of us for choosing KFC, and coming in and giving them a chance. For the first time in a very long time, I left KFC feeling pleased and completely satisfied with my experience there. There could be hope for KFC yet. I sincerely hope, they stay on this path and keep the current manager, because just off a first impression, he’s the best thing that has ever happened to KFC. I also hope he continues to grace customers with his personal touch, it goes a long way. Thank you Oscar, just from our short interaction, I’ll start coming back more.
Atmosphere: 5
Food: 4
Service: 5
Clean good service fast and great customer service
Horrible
Atmosphere: 1
Food: 1
Service: 1
Ordered a 8 piece bucket meal. Food was good, but received 4 drumsticks, 2 wings, 1 thigh, and only 1 breast. I phoned an was told next time I was in Rutland I would receive a another bucket free. Let's hope so. I live an hour away and brought home for dinner!
Food was good
If you can wait for your food for 45 minutes or more then you go to This KFC and make sure after long wait you got whatever you order because they have no idea what they are doing they don't even come to cash register to take your order.
Atmosphere: 1
Food: 3
Service: 1
Went into the KFC in Rutland Vermont on Friday, June 6th at 5:15 and ordered two of the new “Fill Up” meals and waited. I was first told that they had no chicken tenders but they would be ready in 10 minutes. Next they said they were out of the mini pies and it would take 15 minutes. After a total wait 45 minutes I hear someone say they had sent my order out a while ago. There was no one eating in the dinning room and the only ones present had come in and ordered after me. So my order had not come out thru the dinning room. Finally asked for my money back and left very unhappy.
Restaurantji Recommends
Was in today after work - the manager was super friendly and professional food was really good - great experience
Atmosphere: 5
Food: 5
Service: 5
I literally stood in line for 15 minutes to order 2 menus and then had to wait 1 hour and 25 minutes for them to give me my order, they were 2 simple menus
Service: 1
Poor management lack of professional staff
Order two tender meals. Payed for them. Was given our drinks...with no straws....thennnnnnn told, oh sorry, we are out of tenders right now....so luckily I got a refund.
Atmosphere: 2
Food: 1
Service: 1
Service was good. Did not wait long. Unfortunately, the chicken seemed extra greasy, and tasted old.
Atmosphere: 4
Food: 3
Service: 4
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