They are mess up your order on purpose. I called the manager Wendy which was rude and a total waste. Contacted everyone I could but this location is just awful.
Atmosphere: 1
Food: 1
Service: 1
Jamari Pires
The drive-through is usually the only place to get food almost every time I've been.
Atmosphere: 3
Food: 5
Service: 4
robert kelley
THIS TACO BELL NEEDS TO MANGMENT HARASSING CUSTOMERS IN PARKING LOT. AND TACO BELL WORKERS TRYING TO UPSET ME BY MAKING THERE FOOD LOOK NASTY?
Atmosphere: 1
Food: 1
Service: 1
smurf man
My double stack taco, must have done this on purpose because you can’t possible be this dumb. This Rutland location absolutely sucks.
Atmosphere: 1
Food: 1
Service: 1
susan otis
This place is going down fast. You can only do drive through quality is spotty and reduced hours. Someone needs to take over management
Atmosphere: 1
Food: 3
Service: 2
susiequ _
The app needs to be shut off if the place won’t be open to the public. This has been going on for months. And we can’t get refunds through the app because order is being processed. Fix it 🙄
Atmosphere: 1
Food: 2
Service: 1
Martha Dole
The place was so out of control. People were returning food from drive thru purchases. Drive thru orders were taking over 30 minutes. I went inside to order take out.. The staff was having a dance party ( not kidding) I waited 33 minutes for two soft tacos. The cashier was rude to several guests. Skip this place. This visit took place on 9/8/2025 @ 2.30pm. I wouldn't think it would be a busy time of day. Update...I was contacted by the company and they apologized and made things right. I am changing my review from 2 stars to 4 because of the customer service
Atmosphere: 1
Food: 3
Service: 1
ejacobson
Oof. That was some bad customer service.
Atmosphere: 1
Food: 3
Service: 1
Joel Libed
Don’t advertise you’re open till midnight if you close at 11. I walked from my hotel and couldn’t order. Then ordered DoorDash, and waited 30 mins before my order got cancelled
Long drive through line usually. They mostly get your order correct and are very generous with the sauces. Lobby and bathroom are usually closed with a sign stating staffing shortage. Currently hiring..
Atmosphere: 4
Food: 4
Service: 4
slowboi_eg _
Food good when they make it right or just don’t give it to you. Always seem to be missing items or having them drowned in sauce and veggies when asked for just meat rice and cheese, man that’s a tough order to get right.
Atmosphere: 2
Food: 5
Service: 1
Jessica Whitney
Looong wait times. We waited over 30 minutes for a mobile order at the store. When we asked when our order would be ready, they claimed they had called our name, but several people confirmed they never heard it. Last time we waited over 30 minutes even without this kind of sad excuse. I get it that they may be short-staffed, but apparently that is ALWAYS THE CASE. Never again.
Atmosphere: 1
Food: 3
Service: 1
Molly Young
these people were horrible rude working around 4:45 pm on saturday august 16th. the lady who took my order gave me incredible attitude and made my food horribly.
Atmosphere: 1
Food: 1
Service: 1
Omar Schrayter
This Taco Bell has been on point. The food correct and well portioned. Even the hot sauces were accurate.
Been in the drive thru for 2 hours
Atmosphere: 1
Food: 2
Service: 1
They are mess up your order on purpose. I called the manager Wendy which was rude and a total waste. Contacted everyone I could but this location is just awful.
Atmosphere: 1
Food: 1
Service: 1
The drive-through is usually the only place to get food almost every time I've been.
Atmosphere: 3
Food: 5
Service: 4
THIS TACO BELL NEEDS TO MANGMENT HARASSING CUSTOMERS IN PARKING LOT. AND TACO BELL WORKERS TRYING TO UPSET ME BY MAKING THERE FOOD LOOK NASTY?
Atmosphere: 1
Food: 1
Service: 1
My double stack taco, must have done this on purpose because you can’t possible be this dumb. This Rutland location absolutely sucks.
Atmosphere: 1
Food: 1
Service: 1
This place is going down fast. You can only do drive through quality is spotty and reduced hours. Someone needs to take over management
Atmosphere: 1
Food: 3
Service: 2
The app needs to be shut off if the place won’t be open to the public. This has been going on for months. And we can’t get refunds through the app because order is being processed. Fix it 🙄
Atmosphere: 1
Food: 2
Service: 1
The place was so out of control. People were returning food from drive thru purchases. Drive thru orders were taking over 30 minutes. I went inside to order take out.. The staff was having a dance party ( not kidding) I waited 33 minutes for two soft tacos. The cashier was rude to several guests. Skip this place. This visit took place on 9/8/2025 @ 2.30pm. I wouldn't think it would be a busy time of day.
Update...I was contacted by the company and they apologized and made things right. I am changing my review from 2 stars to 4 because of the customer service
Atmosphere: 1
Food: 3
Service: 1
Oof. That was some bad customer service.
Atmosphere: 1
Food: 3
Service: 1
Don’t advertise you’re open till midnight if you close at 11. I walked from my hotel and couldn’t order. Then ordered DoorDash, and waited 30 mins before my order got cancelled
Restaurantji Recommends
Long drive through line usually.
They mostly get your order correct and are very generous with the sauces.
Lobby and bathroom are usually closed with a sign stating staffing shortage.
Currently hiring..
Atmosphere: 4
Food: 4
Service: 4
Food good when they make it right or just don’t give it to you. Always seem to be missing items or having them drowned in sauce and veggies when asked for just meat rice and cheese, man that’s a tough order to get right.
Atmosphere: 2
Food: 5
Service: 1
Looong wait times. We waited over 30 minutes for a mobile order at the store. When we asked when our order would be ready, they claimed they had called our name, but several people confirmed they never heard it.
Last time we waited over 30 minutes even without this kind of sad excuse. I get it that they may be short-staffed, but apparently that is ALWAYS THE CASE. Never again.
Atmosphere: 1
Food: 3
Service: 1
these people were horrible rude working around 4:45 pm on saturday august 16th. the lady who took my order gave me incredible attitude and made my food horribly.
Atmosphere: 1
Food: 1
Service: 1
This Taco Bell has been on point. The food correct and well portioned. Even the hot sauces were accurate.
Will be back.
Atmosphere: 4
Food: 4
Service: 4
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