KFC

363 Swanton Rd, St. Albans Town
(802) 524-5400

Recent Reviews

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Olga Mezzanotte

Dude at the counter doesn’t even say hello. The place had a total of three customers and he’s there rolling his eyes and not even acknowledging what people order and points to the card machine. I get that it’s fast food but if he’s annoyed that we’re there to eat, he should find a new job.

Atmosphere: 1

Food: 1

Service: 1

Sophie

This place SUCKS! You wait 30+ minutes for your meal just for it to be stringy, cold and most likely not what you ordered. Workers here have to be slow or disabled because there’s always at least 5 people working back there and NO food going out. Ridiculous.

PEARL GILBERT

Drive thru K5 dinner Extra Crispy 3 pc Meal saturated with grease unbeatable! Even chicken inside was greasy as you see by soaked napkin! Worse meal ever here! Outside batter not consumable by humans. Plus waited 20 minutes in line! Very disappointed KFC. 10/26/25 5:00 pm

Zoe Elizabeth

Food was great, we realized after our hour long drive home they did not give us everything. Missing fries, 8 chicken tenders, and 16 biscuits! Ridiculous for the cost of the food!

Atmosphere: 1

Food: 3

Service: 1

Mariah Suarez

We (and several others) waited almost an hour for our order. The employees move slowly, the place is dingy and the food is absolutely NOT worth an hour wait time.

Atmosphere: 1

Food: 2

Service: 1

Allyssa Downs

Unless you feel like waiting 40 minutes or more with or without other customers DO NOT bother. And for such simple food our food is wrong almost every time

Atmosphere: 1

Food: 4

Service: 1

Jeffrey Rollo

Last time I was there I walked in and the place was so dirty I turned and walked out. Made certain to wipe my shoes off before I got back into my truck.

Evan Whalon

I order from here all the time and have no issues at all

Atmosphere: 5

Food: 5

Service: 5

Echofro (Echofro)

They don’t have ice and the AC isn’t working

Stephane Lussier

Prepare yourself to wait at least 20min for your order.....any order

Atmosphere: 1

Food: 4

Service: 1

RealReviews

just do yourself a favor and avoid this location, I'm honestly surprised this location has not been closed down by the health dept

Jordan Weinstein (Dark Victory Armory)

Placing a mobile order at this location is pointless. Even if you schedule a pickup time, you’ll likely end up stuck in the drive-thru while they process other orders—especially since the dining room is often locked. Expect to wait 25 minutes or more, even if you ordered ahead.

KFC’s value has declined sharply, and this location is a prime example. The food no longer justifies the price, and the service is minimal. With so many better choices nearby, this one just isn’t worth it.

Atmosphere: 1

Food: 3

Service: 1

jordanvt

Placing a mobile order at this location is pointless. Even if you schedule a pickup time, you’ll likely end up stuck in the drive-thru while they process other orders—especially since the dining room is often locked. Expect to wait 25 minutes or more, even if you ordered ahead. KFC’s value has declined sharply, and this location is a prime example. The food no longer justifies the price, and the service is minimal. With so many better choices nearby, this one just isn’t worth it.

sarah peters

Preordered on the app. App said it was ready at 7:20. Waited in the drive through for a hour. Yes a hour. Sat at the speaker for 10 minutes until someone finally answered. Got to the window and got my order at 8:20. He forgot to give me the drink I ordered. Checked to make sure they didn’t forget anything else as they usually do. Food was of course cold when I got it. Them renovating changed nothing. If I could give zero stars I would.

Atmosphere: 1

Food: 1

Service: 1

Not Cluxxzy

So basically I ordered my food at 8:30 on may 13th , I Was eating my food after I picked it up then I pull out a long peace of hair from my Mouth after taking a few bites of my Mac n cheese. When I pulled it out of my mouth the Mac n cheese was dangling on the end. Very disappointed

Atmosphere: 2

Food: 1

Service: 2

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