Best crew at the Shelburne Road Dunkin’ Donuts in Shelburne Vermont. Always a smile, always a positive attitude and a cup of coffee taste so much better because of the service!!! Note, you can only tip with cash. No opportunity on the app or the electronic payment process. I’m typically annoyed and having to tip for self-serve experiences, , but these folks serve up coffee with that little extra something that deserves at least rounding up!
Atmosphere: 5
Food: 5
Service: 5
Peter Goewey
Very friendly people mo
Atmosphere: 5
Food: 5
Service: 5
Shawn Emery VSG
The workers here are super incompetent, never get the order right, always out of one thing or another. Also, multiple visits here recently they have been nothing but extremely rude and lack common courtesy and professionalism
Nathan Allan
Initial order was prepared incorrectly, When I brought it back, The cashier was gracious and got right on it. The person preparing the food however when I mentioned something about it being toasted gave me a very serious attitude. When he handed me the bag, he said here’s your bagel and very loudly said toasted to me, he gave me a very bad attitude for absolutely no reason other than me trying to make sure my food was prepared properly this time
Atmosphere: 1
Food: 3
Service: 1
Anna Hill
Second time I’ve come to this location at 5:45 PM and they’ve been closed early with lights on and people working inside. Their hours say open till 7 PM. Time to stop supporting this location.
james currie
Great service
Atmosphere: 5
Food: 5
Service: 5
Peter Young
Place was locked up at noon. Lights were on. Doors locked with multiple people outside while the employees sat on the floor eating.
Atmosphere: 1
Food: 1
Service: 1
Gus Ventura
Must have new owners. Only one person working and now they only accept cash.
Used to be a great place to stop.
Atmosphere: 1
Food: 4
Service: 1
HEIDI NEAL
Best Coffee Ever!
Atmosphere: 5
Food: 5
Service: 5
Hanlan Paquin
I don’t ever review places but it took them 20 minutes to make an iced dirty chai, and they forgot the espresso. During this time three people who ordered after me had been served and left.
I usually love this place, so I'm not dock8mg it too much. But 6/14/2024 morning crew needs some more training. This morning wad a little lack luster. The phone is usually answered when I have a sandwich no bread, I admit it was busy but this crew needs more training before handling high volume shifts. The phone rang through 3 times, no answer. Very polite, and calm but need a little more attentiveness. I also found a cheese paper in my sandwich. I know early morning shifts are not easy, especially at a new job, so I'm giving a little leniency there.
Atmosphere: 5
Food: 5
Service: 4
Zachary Bedard
Incredibly slow. Over 15 minutes for just a regular coffee.
Ashley Heath
So love just standing there and watching people who have ordered breakfast sandwiches after me get their food and ya know, wait for about 20minutes or more…..and workers there are dressed super inappropriately and well it’s not a professional atmosphere at all, there is not uniforms at all so you really don’t know who the employees are. Food was pretty good once I eventually got it. But like I’ll pass on this Dunkin…
Atmosphere: 1
Food: 4
Service: 1
Craig M
It’s a dunks. Folks are nice. Just very disorganized. If you order ahead, you will wait as if you just got there. No one really acknowledges you are there. Everyone just buzzes around. I would say better management is needed. Better systems are needed. People are working hard, needs better leadership.
Atmosphere: 3
Food: 3
Service: 3
Mary W
Ordered bacon egg cheese croissant it was excellent
Best crew at the Shelburne Road Dunkin’ Donuts in Shelburne Vermont. Always a smile, always a positive attitude and a cup of coffee taste so much better because of the service!!!
Note, you can only tip with cash. No opportunity on the app or the electronic payment process. I’m typically annoyed and having to tip for self-serve experiences, , but these folks serve up coffee with that little extra something that deserves at least rounding up!
Atmosphere: 5
Food: 5
Service: 5
Very friendly people mo
Atmosphere: 5
Food: 5
Service: 5
The workers here are super incompetent, never get the order right, always out of one thing or another. Also, multiple visits here recently they have been nothing but extremely rude and lack common courtesy and professionalism
Initial order was prepared incorrectly, When I brought it back, The cashier was gracious and got right on it. The person preparing the food however when I mentioned something about it being toasted gave me a very serious attitude. When he handed me the bag, he said here’s your bagel and very loudly said toasted to me, he gave me a very bad attitude for absolutely no reason other than me trying to make sure my food was prepared properly this time
Atmosphere: 1
Food: 3
Service: 1
Second time I’ve come to this location at 5:45 PM and they’ve been closed early with lights on and people working inside. Their hours say open till 7 PM. Time to stop supporting this location.
Great service
Atmosphere: 5
Food: 5
Service: 5
Place was locked up at noon. Lights were on. Doors locked with multiple people outside while the employees sat on the floor eating.
Atmosphere: 1
Food: 1
Service: 1
Must have new owners. Only one person working and now they only accept cash.
Used to be a great place to stop.
Atmosphere: 1
Food: 4
Service: 1
Best Coffee Ever!
Atmosphere: 5
Food: 5
Service: 5
I don’t ever review places but it took them 20 minutes to make an iced dirty chai, and they forgot the espresso. During this time three people who ordered after me had been served and left.
Restaurantji Recommends
I usually love this place, so I'm not dock8mg it too much. But 6/14/2024 morning crew needs some more training. This morning wad a little lack luster. The phone is usually answered when I have a sandwich no bread, I admit it was busy but this crew needs more training before handling high volume shifts. The phone rang through 3 times, no answer. Very polite, and calm but need a little more attentiveness. I also found a cheese paper in my sandwich. I know early morning shifts are not easy, especially at a new job, so I'm giving a little leniency there.
Atmosphere: 5
Food: 5
Service: 4
Incredibly slow. Over 15 minutes for just a regular coffee.
So love just standing there and watching people who have ordered breakfast sandwiches after me get their food and ya know, wait for about 20minutes or more…..and workers there are dressed super inappropriately and well it’s not a professional atmosphere at all, there is not uniforms at all so you really don’t know who the employees are. Food was pretty good once I eventually got it. But like I’ll pass on this Dunkin…
Atmosphere: 1
Food: 4
Service: 1
It’s a dunks. Folks are nice. Just very disorganized. If you order ahead, you will wait as if you just got there. No one really acknowledges you are there. Everyone just buzzes around. I would say better management is needed. Better systems are needed. People are working hard, needs better leadership.
Atmosphere: 3
Food: 3
Service: 3
Ordered bacon egg cheese croissant it was excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
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