Each and every time I come here it’s as though I’m severely inconveniencing the employees. Absolutely terrible service all around, no “thank you”, nothing but an eye roll, no sense of responsibility and clearly a complete lack of management, nothing but disdain for the customer, and they can’t even repeat your order back without asking 3 times what you said (in this case a double latte with whole milk and light foam) and she forgot the extra shot! like I was asking for the rubix cube of coffee drinks. Is it a generational thing? The inability to listen and retaining information longer than a few seconds?! And I was the only one in line!! I worked at Starbucks back in the early 2000’s and we were held to very high customer service standards which is clearly nonexistent, and we had to grind and adjust our own espresso from beans vs pressing a button on a machine, god forbid these children had to do the same! They’d crumble in an instant. Just wanted simple coffee, instead got a damp rags with of shitty “service” Avoid this tourist trap, they really don’t care if you come anyway, there’s a shell station at the corner for all your needs.
Atmosphere: 1
Food: 1
Service: 1
Rae Fox
All of the employees were disinterested and rude. They were also impatient. The person in charge was very snappy. They need to work on how they serve their customers. I also work in service and I’m surprised they haven’t been reprimanded.
Atmosphere: 2
Food: 4
Service: 1
zach hull
Very wrong order and no effort to fix the drink
Atmosphere: 1
Food: 1
Service: 1
Carola Jothi
The best drinks I ever had my favourite is mocha cookie crumble. Great staffs I give them 5 star ?
Food: 5
Service: 5
Reese Eldert-Moore
I come here most mornings for my drinks before work since I work in the mall. All of the staff is so so kind. They always make the drinks perfectly. Yeah, sometimes they aren’t open when the web says they are, but that’s not their fault. They’re understaffed. You can tell they work so so hard though to give everyone what they need/want (even if they have rude customers)!! Love this Starbucks. Love the staff. I hope everyone that works there gets paid well. I doubt it because it IS Starbucks. But I always will give tips if I can afford it. Again, lovely people and I will forever be grateful for the few people that do work there❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Sadie Woods
I was at Starbucks and ordered a hazelnut iced coffee with light ice. Recieved no ice and not enough hazelnut and they refused to make my order again or refund me.
Atmosphere: 2
Food: 1
Service: 1
Yoselin Ancasi
It was good service, comfort and speed. While it loses a lot of the essence of a cozy Starbucks with a coffee-scented atmosphere, it's worth it. It has very delicious drinks, as always. Being located practically inside Target also makes it difficult to see the environment, it pollutes it.
Atmosphere: 5
Service: 5
Miss Joy's Art Room
Consistently closed but supposed to be open. Website hours say they’re open, but they’re not. This happens a lot. No sign posted, no people around, just all dark. When they are open, they’re regularly out of a lot of food items.
Atmosphere: 1
Food: 1
Service: 1
Michael Foti
It's the convenience of Starbucks inside a Target, that comes with both its upsides (can get a few things and your coffee) and downsides (almost always a line/ wait). They had hours issues in the past but so do many businesses nowadays. The people working here have been nothing but kind and deserve higher pay for the stuff they deal with on a daily basis. I go there on a semi daily basis since I work in the mall and have had nothing but neutral to positive experiences. Cannot speak on coffee but their hot chocolate ranges from good/expected to exceptional.
Food: 5
Service: 5
Danielle
Just went (almost 8:30am) and hours say they open at 7am. Don’t go, it’s unreliable. Bummer when you only have a certain amount of time before work to get a coffee or if you’re on a break. Waste of time and I’m headed to work with no coffee today.
Worst customer service I’ve seen. No matter how pleasant you are to them they are just miserable. I thank them everytime and each time they look at each other and ignore you. It’s always the same group of them that are horrible.
Amanda Thibault
Never open when I’ve gone. Tried going to this Starbucks on three different days. Once at 730, 8 and even 10am and it was never opened either time. Adjust your operating hours if staffing issues are making you unable to support current hours.
Moo Cow
This place is never open when it’s supposed to be (according to their hours on google). When they are open , you get the worst customer service ever. Starbucks should be ashamed to let Target use their name
Each and every time I come here it’s as though I’m severely inconveniencing the employees. Absolutely terrible service all around, no “thank you”, nothing but an eye roll, no sense of responsibility and clearly a complete lack of management, nothing but disdain for the customer, and they can’t even repeat your order back without asking 3 times what you said (in this case a double latte with whole milk and light foam) and she forgot the extra shot! like I was asking for the rubix cube of coffee drinks. Is it a generational thing? The inability to listen and retaining information longer than a few seconds?! And I was the only one in line!! I worked at Starbucks back in the early 2000’s and we were held to very high customer service standards which is clearly nonexistent, and we had to grind and adjust our own espresso from beans vs pressing a button on a machine, god forbid these children had to do the same! They’d crumble in an instant. Just wanted simple coffee, instead got a damp rags with of shitty “service” Avoid this tourist trap, they really don’t care if you come anyway, there’s a shell station at the corner for all your needs.
Atmosphere: 1
Food: 1
Service: 1
All of the employees were disinterested and rude. They were also impatient. The person in charge was very snappy. They need to work on how they serve their customers. I also work in service and I’m surprised they haven’t been reprimanded.
Atmosphere: 2
Food: 4
Service: 1
Very wrong order and no effort to fix the drink
Atmosphere: 1
Food: 1
Service: 1
The best drinks I ever had my favourite is mocha cookie crumble. Great staffs I give them 5 star ?
Food: 5
Service: 5
I come here most mornings for my drinks before work since I work in the mall. All of the staff is so so kind. They always make the drinks perfectly. Yeah, sometimes they aren’t open when the web says they are, but that’s not their fault. They’re understaffed. You can tell they work so so hard though to give everyone what they need/want (even if they have rude customers)!! Love this Starbucks. Love the staff. I hope everyone that works there gets paid well. I doubt it because it IS Starbucks. But I always will give tips if I can afford it. Again, lovely people and I will forever be grateful for the few people that do work there❤️❤️
Atmosphere: 5
Food: 5
Service: 5
I was at Starbucks and ordered a hazelnut iced coffee with light ice. Recieved no ice and not enough hazelnut and they refused to make my order again or refund me.
Atmosphere: 2
Food: 1
Service: 1
It was good service, comfort and speed.
While it loses a lot of the essence of a cozy Starbucks with a coffee-scented atmosphere, it's worth it.
It has very delicious drinks, as always.
Being located practically inside Target also makes it difficult to see the environment, it pollutes it.
Atmosphere: 5
Service: 5
Consistently closed but supposed to be open. Website hours say they’re open, but they’re not. This happens a lot. No sign posted, no people around, just all dark. When they are open, they’re regularly out of a lot of food items.
Atmosphere: 1
Food: 1
Service: 1
It's the convenience of Starbucks inside a Target, that comes with both its upsides (can get a few things and your coffee) and downsides (almost always a line/ wait). They had hours issues in the past but so do many businesses nowadays. The people working here have been nothing but kind and deserve higher pay for the stuff they deal with on a daily basis. I go there on a semi daily basis since I work in the mall and have had nothing but neutral to positive experiences. Cannot speak on coffee but their hot chocolate ranges from good/expected to exceptional.
Food: 5
Service: 5
Just went (almost 8:30am) and hours say they open at 7am. Don’t go, it’s unreliable. Bummer when you only have a certain amount of time before work to get a coffee or if you’re on a break. Waste of time and I’m headed to work with no coffee today.
Restaurantji Recommends
Unfriendly!!!
Wasn't even open
Worst customer service I’ve seen. No matter how pleasant you are to them they are just miserable. I thank them everytime and each time they look at each other and ignore you. It’s always the same group of them that are horrible.
Never open when I’ve gone. Tried going to this Starbucks on three different days. Once at 730, 8 and even 10am and it was never opened either time. Adjust your operating hours if staffing issues are making you unable to support current hours.
This place is never open when it’s supposed to be (according to their hours on google). When they are open , you get the worst customer service ever. Starbucks should be ashamed to let Target use their name
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