Because they wanted to close early for Easter, they had a sign saying that they closed early (at 5), but no indication that the dining room was not accessible after 4. The staff was not helpful and seemed to try to hide. Then, as we got to the drive through, they told us they were completely out of donuts and were extremely rude when we asked what they had. We left disappointed and will never go there again.
Atmosphere: 1
Food: 1
Service: 1
Jackie willey
Went through the drive-through ordered a frozen coffee Forgot my straw I knocked on the window the employee kept putting your finger in the air saying wait a minute five minute past still I did not get my straw. She kept ignoring me.Then, when she finally got to the window, I asked for a straw she didn’t even apologize. I was upset and I let her know it. She told me I was rude. She’s the one that’s rude to forget to give me a straw. How am I supposed to drink my pros and coffee without a strawthat service
Food: 1
Service: 1
Danielle Sartini
Best Dunks in the region! Espresso drinks and iced coffee never taste burnt. The empanadas are great and the suggestion to add hot sauce made them even better. I live close by so this is a regular stop.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Roll, Donuts, Bagels, Egg and Cheese
Ana Harp
Fast service! Just be nice to the employees and you’ll get a good service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Zach Benedicto
I don’t usually have a problem ordering here. But today I ordered 6 donuts, it was all put in one bag! She only gave 5 instead of 6, had to asked for the 6th donut. Thats why always asked for your receipt and double check your order. Limited dining and parking. No “Hi”, “Hello” or “ what can I get for you?”. Not even a smile. Staff could use some cheering and some holiday spirit! Lots of visitors coming from the North stopping by here. We should be more cheerful regardless if it’s busy or not. Customer service is key! ?
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Coffee Roll, Donuts
Tharshini N.
We just left this Dunkin’ Donuts and what a disappointment!!!! The girl who took our order at drive thru spoke with no enthusiasm, she was just miserable. After getting our order, she gives us 2 napkins. I said to her this won’t be enough we’re 4 in the car (the 2 others being kids). She said she’s only allowed to give two, nothing more. I told her it’s unacceptable for the amount of items we ordered plus the number of people in the car. She begrudgingly gave 2 more napkins. This place is pitiful to the say the least.
Atmosphere: 1
Food: 1
Service: 1
Richard Guastella
As I'm sitting in the Drive-Thru line here at the swanton Dunkin donuts the average time a person takes to sit at the window at this Dunkin donuts is 7 minutes so I've been sitting in this line in Dunkin donuts drive thru for 25 minutes. Seems a little ridiculous that it almost takes 10 minutes to get someone's order out. Yes it's busy but it's called fast food and it's just not fast here. I've been here a few times before and it's always the same.
Food: 2
Service: 1
Sandra Muir
Not the greatest coffee and they never had munchkins. We went to 3 Dunkins.
Food: 2
Service: 3
Maeve Bissonnette
This place is always understaffed and they only take one order at a time inside.
Atmosphere: 1
Food: 3
Service: 1
littlecracker 69
Very poor customer forgot most of my food and some was frozen and when I had it remade they smashed it on the counter
I love, love, love, the people their they are so sweet and know my order as soon as I get to the intercom. I think the manager Matt has grown so much and I enjoy go inin the morning but I don't enjoy the night ppl so much they are young and still learning we need to give them time the are still learning.
Atmosphere: 3
Food: 3
Service: 5
Deborah A. Derosia
The guy was nice and got me my ice French vanilla coffee colada which the name was change from and it was
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Coolatta
Nevaeh McGraw
Gone here every weekend since I was little. Highly recommend.
Aurore R.M.
Bien qu'elle ait des tables et des chaises, cette succursale ne semble pas appropriée pour manger sur place.Aucun plateau fourni.Tables non nettoyées.Laisse un peu à désirer.. .
luc brunet
super fast service at the drive thru and our order was right on
Because they wanted to close early for Easter, they had a sign saying that they closed early (at 5), but no indication that the dining room was not accessible after 4. The staff was not helpful and seemed to try to hide. Then, as we got to the drive through, they told us they were completely out of donuts and were extremely rude when we asked what they had. We left disappointed and will never go there again.
Atmosphere: 1
Food: 1
Service: 1
Went through the drive-through ordered a frozen coffee Forgot my straw I knocked on the window the employee kept putting your finger in the air saying wait a minute five minute past still I did not get my straw. She kept ignoring me.Then, when she finally got to the window, I asked for a straw she didn’t even apologize. I was upset and I let her know it. She told me I was rude. She’s the one that’s rude to forget to give me a straw. How am I supposed to drink my pros and coffee without a strawthat service
Food: 1
Service: 1
Best Dunks in the region! Espresso drinks and iced coffee never taste burnt. The empanadas are great and the suggestion to add hot sauce made them even better. I live close by so this is a regular stop.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Roll, Donuts, Bagels, Egg and Cheese
Fast service! Just be nice to the employees and you’ll get a good service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I don’t usually have a problem ordering here. But today I ordered 6 donuts, it was all put in one bag! She only gave 5 instead of 6, had to asked for the 6th donut. Thats why always asked for your receipt and double check your order. Limited dining and parking. No “Hi”, “Hello” or “ what can I get for you?”. Not even a smile. Staff could use some cheering and some holiday spirit! Lots of visitors coming from the North stopping by here. We should be more cheerful regardless if it’s busy or not. Customer service is key! ?
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Coffee Roll, Donuts
We just left this Dunkin’ Donuts and what a disappointment!!!! The girl who took our order at drive thru spoke with no enthusiasm, she was just miserable. After getting our order, she gives us 2 napkins. I said to her this won’t be enough we’re 4 in the car (the 2 others being kids). She said she’s only allowed to give two, nothing more. I told her it’s unacceptable for the amount of items we ordered plus the number of people in the car. She begrudgingly gave 2 more napkins. This place is pitiful to the say the least.
Atmosphere: 1
Food: 1
Service: 1
As I'm sitting in the Drive-Thru line here at the swanton Dunkin donuts the average time a person takes to sit at the window at this Dunkin donuts is 7 minutes so I've been sitting in this line in Dunkin donuts drive thru for 25 minutes. Seems a little ridiculous that it almost takes 10 minutes to get someone's order out. Yes it's busy but it's called fast food and it's just not fast here. I've been here a few times before and it's always the same.
Food: 2
Service: 1
Not the greatest coffee and they never had munchkins. We went to 3 Dunkins.
Food: 2
Service: 3
This place is always understaffed and they only take one order at a time inside.
Atmosphere: 1
Food: 3
Service: 1
Very poor customer forgot most of my food and some was frozen and when I had it remade they smashed it on the counter
Restaurantji Recommends
I love, love, love, the people their they are so sweet and know my order as soon as I get to the intercom. I think the manager Matt has grown so much and I enjoy go inin the morning but I don't enjoy the night ppl so much they are young and still learning we need to give them time the are still learning.
Atmosphere: 3
Food: 3
Service: 5
The guy was nice and got me my ice French vanilla coffee colada which the name was change from and it was
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Coolatta
Gone here every weekend since I was little. Highly recommend.
Bien qu'elle ait des tables et des chaises, cette succursale ne semble pas appropriée pour manger sur place.Aucun plateau fourni.Tables non nettoyées.Laisse un peu à désirer.. .
super fast service at the drive thru and our order was right on
Atmosphere: 5
Food: 5
Service: 5