My daughter and I were the first customers in the door today at the subway in Waterbury, Vermont. An employee came and opened the door and I greeted her with a, “Hello, are you today?” And the response back from the employee was silence and she turned around and walked away. My daughter and I entered the store and the employee walked behind the counter and it was obvious to me that she did not want to be there today. My daughter is mentally handicapped and has a disability. My daughter asked me to order my sandwich first which I did and then my daughter ordered her sandwich. The employee was very rude to my daughter and I took a step forward and I gave her a look when she looked at me and I made it plain and simple that if she spoke to her like that again, I was gonna crawl over the counter and teach her some manners. As we checked out, I asked if we could get some chocolate chip cookies and she said, “We dont have any.” I pointed to her showing that there were chocolate chip cookies on the bottom of the tray she grabbed the plastic tray which the cookies sit in and shook it and said look there’s none there, and I tried to tell her that they had fallen off and were under the plastic tray, but she would not listen to me. It’s obvious to me that this individual doesn’t want to be there and hopefully management will either teach her how to interact with employees or maybe she can find another profession in which she has no contact with the general public.
Atmosphere: 1
Service: 1
peter rinaldi
9.60 for a meatball footlong served only slightly warm. Kid serving was very friendly. Overall, poor experience.
Atmosphere: 3
Food: 2
Service: 5
Tom
Staff here make great sandwiches
Don Roach
Good clean place with friendly
Atmosphere: 5
Food: 5
Service: 5
Shelly Desjardin
Always a great sub
Atmosphere: 5
Food: 5
Service: 5
Tom G
Staff here make great sandwiches
Annabel Moss
standard subway.
Jess Davis
We went Sunday night 3/26 and we have never had such a great experience. The girl there was so kind and made some of the best subway we’ve ever had. It was very clean and one of the best experiences I’ve had at a Subway. That girl deserves a bonus for how well she treated it!
John Bonneville
Good food. But customer service was lacking this time. Also a bit expensive since my last time
Atmosphere: 3
Food: 4
Service: 2
JBonn659
I went here for dinner the other day. The person did not say hi and went to the backroom. A few minutes later another person started my order. I was disappointed. My sandwich was alright but not worth the price not sure if I will go back to this subway
Im not sure if subway could cut there meat any thinner. You look at a picture of a sandwich then go there to get one. What a joke. For what you pay for a sandwich you should get some meat in it.
Lou Gia
Hands down the best subway experience we have had in years! Amazing staff, presentation impeccable … super clean washroom!! Ottawa, Canada subway locations should come here for training!!!
Patricia Pinnington
The staff were super friendly and helpful. They helped me get wifi so I could use my GPS. The food was fresh and delicious. The place was clean and accommodating and there several boths where you could dine in.
Vegetarian options: You can pick your own ingredients
Kid-friendliness: They offer kid meals
Atmosphere: 5
Food: 5
Service: 5
Jerry Harrow
Friendly employees, clean dining area. Standard Subway sandwich fare -- that is reasonable mass-produced sandwich fillings, with a number of fresh veggies and topping choices, on freshly baked (but not what you would call homemade) bread. The bread tends to be better if you have your sub toasted.
Carson Mashler
I thought I could take this subway to my grandfather's funeral. Huge let down. Not only is it not underground, but they don't have any trains at all. It was just a bunch of sandwiches made by artists. Weird. Smells good though.
My daughter and I were the first customers in the door today at the subway in Waterbury, Vermont. An employee came and opened the door and I greeted her with a, “Hello, are you today?” And the response back from the employee was silence and she turned around and walked away. My daughter and I entered the store and the employee walked behind the counter and it was obvious to me that she did not want to be there today. My daughter is mentally handicapped and has a disability. My daughter asked me to order my sandwich first which I did and then my daughter ordered her sandwich. The employee was very rude to my daughter and I took a step forward and I gave her a look when she looked at me and I made it plain and simple that if she spoke to her like that again, I was gonna crawl over the counter and teach her some manners. As we checked out, I asked if we could get some chocolate chip cookies and she said, “We dont have any.” I pointed to her showing that there were chocolate chip cookies on the bottom of the tray she grabbed the plastic tray which the cookies sit in and shook it and said look there’s none there, and I tried to tell her that they had fallen off and were under the plastic tray, but she would not listen to me. It’s obvious to me that this individual doesn’t want to be there and hopefully management will either teach her how to interact with employees or maybe she can find another profession in which she has no contact with the general public.
Atmosphere: 1
Service: 1
9.60 for a meatball footlong served only slightly warm. Kid serving was very friendly. Overall, poor experience.
Atmosphere: 3
Food: 2
Service: 5
Staff here make great sandwiches
Good clean place with friendly
Atmosphere: 5
Food: 5
Service: 5
Always a great sub
Atmosphere: 5
Food: 5
Service: 5
Staff here make great sandwiches
standard subway.
We went Sunday night 3/26 and we have never had such a great experience. The girl there was so kind and made some of the best subway we’ve ever had. It was very clean and one of the best experiences I’ve had at a Subway. That girl deserves a bonus for how well she treated it!
Good food. But customer service was lacking this time. Also a bit expensive since my last time
Atmosphere: 3
Food: 4
Service: 2
I went here for dinner the other day. The person did not say hi and went to the backroom. A few minutes later another person started my order. I was disappointed. My sandwich was alright but not worth the price not sure if I will go back to this subway
Restaurantji Recommends
Im not sure if subway could cut there meat any thinner. You look at a picture of a sandwich then go there to get one. What a joke. For what you pay for a sandwich you should get some meat in it.
Hands down the best subway experience we have had in years! Amazing staff, presentation impeccable … super clean washroom!! Ottawa, Canada subway locations should come here for training!!!
The staff were super friendly and helpful. They helped me get wifi so I could use my GPS. The food was fresh and delicious. The place was clean and accommodating and there several boths where you could dine in.
Vegetarian options: You can pick your own ingredients
Kid-friendliness: They offer kid meals
Atmosphere: 5
Food: 5
Service: 5
Friendly employees, clean dining area. Standard Subway sandwich fare -- that is reasonable mass-produced sandwich fillings, with a number of fresh veggies and topping choices, on freshly baked (but not what you would call homemade) bread. The bread tends to be better if you have your sub toasted.
I thought I could take this subway to my grandfather's funeral. Huge let down. Not only is it not underground, but they don't have any trains at all. It was just a bunch of sandwiches made by artists. Weird. Smells good though.
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