Great spot for a classic American burger! Fast and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger and Fries
Melissa Walther
* Edited to add: While I truly appreciate the quick response and explanation of the owner, a week later and no refund of any kind was ever actually given, even though they mentioned they would in their response. I'm not looking for anything for free. We enjoyed the food. But I did feel very mislead with the pricing and all this "saying one thing and doing another" business. Being overcharged because of a mistake or miscommunication is a mistake that can happen. No one is perfect! But to just say, "Sorry, it's our system" and to not correct it, or even try to make it right, doesn't sit well with me.Let me start by saying that I really don't like leaving negative reviews, ever.We stopped by this afternoon and the staff was friendly when ordering and the food was good.My issue however was that even though the menu behind the counter said a burger WITH fries was $9.49, I also confirmed this with the cashier a couple of times while ordering, I discovered after I sat down that we were charged $9.49 plus an additional $2.29 for fries with every burger!! I went back to the counter to ask about it and was told, "It's the new system, it just does that automatically."I wouldn't have got the fries with each burger if it was an additional charge!!The manager said they wouldn't refund all the additional costs of fries added because, again, "It's a new system and it does it automatically. They have no control over it."Maybe figure out your system so that it's not overcharging people? Or update your menu prices? OR STOP TELLING PEOPLE THAT THE PRICE LISTED INCLUDES FRIES??At this point, it's just bad business and super dishonest and deceitful. Our food, plus tax AND tip came out to almost $70!!Where's all these extra charges going at the end of the night? Are they being handed out as extra tips or something? Seems a little suspicious and unfortunately we won't be back because of this.
Atmosphere: 3
Food: 5
Service: 1
Gerald Renville
Good food! Solid burger and tasty O-rings.
Food: 5
Service: 4
Angela Johnson
Love the beer batter
Atmosphere: 5
Food: 5
Service: 5
tarajk82
Roof is leaky it happens the people are friendly and the food
Always a great place to go get some food ! Have tryed everything on the menu ...=)
Atmosphere: 5
Food: 5
Service: 5
patricia kurylo
The food quality has gone down so much that I will never return here and it used to be my favorite restaurant. They used to hand better their fish. Now they use fish sticks that are tasteless and over breaded.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Fry Sauce
T Fox
Really good food! They have a Beyond Burger (meatless) that is to die for. They also have Coke Freestyle machine.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries with Fry Sauce
Karna Beerbower
Courteous staff and the food was delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Double Anchor with Beer Battered Fries
Susan M Palmer
Have only used drive through.Vegetarian options: If you ask for specific things they will probably oblige.
Best burger in Gray's Harbor! Beer battered fries are awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Kayci Glaefke
After a 20 minute wait in the drive-thru after ordering... The food received was cold and this establishment does not refund money to customers who are unhappy nor will they replace or try to correct the meal that they've prepared... I'm spending my money somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Jim G
Have had some good food here in recent visits, however tonight was a bit different. The place was next to empty, maybe 1 customer inside,so when we ordered at the drive up we figured we'd be having a hot meal soon, after we ordered we pulled up and paid ,pulled ahead so the next car could get their order, after 10 minutes I kept looking back wondering why it hasn't shown up or if someone's on their way, unfortunately the counter clerk was chit-chatting with a couple of women customers at the front counter and by the time they were through chatting 20 minutes had gone by and finally she brought our food out, for the price we pay ,hot food would be appreciated, not lukewarm burgers and cool fries..Upon going in and asking to have a hot replacement or refund, and being told that we were wrong, and they could not do either,since their was no manager, we've decided to spend our money elsewhere on the harbor.
Atmosphere: 3
Food: 2
Service: 2
chris rasmussen
This place was ok. For the price it wasn't really worth it.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger and Fries, Onion Rings
Great spot for a classic American burger! Fast and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger and Fries
* Edited to add: While I truly appreciate the quick response and explanation of the owner, a week later and no refund of any kind was ever actually given, even though they mentioned they would in their response. I'm not looking for anything for free. We enjoyed the food. But I did feel very mislead with the pricing and all this "saying one thing and doing another" business. Being overcharged because of a mistake or miscommunication is a mistake that can happen. No one is perfect! But to just say, "Sorry, it's our system" and to not correct it, or even try to make it right, doesn't sit well with me.Let me start by saying that I really don't like leaving negative reviews, ever.We stopped by this afternoon and the staff was friendly when ordering and the food was good.My issue however was that even though the menu behind the counter said a burger WITH fries was $9.49, I also confirmed this with the cashier a couple of times while ordering, I discovered after I sat down that we were charged $9.49 plus an additional $2.29 for fries with every burger!! I went back to the counter to ask about it and was told, "It's the new system, it just does that automatically."I wouldn't have got the fries with each burger if it was an additional charge!!The manager said they wouldn't refund all the additional costs of fries added because, again, "It's a new system and it does it automatically. They have no control over it."Maybe figure out your system so that it's not overcharging people? Or update your menu prices? OR STOP TELLING PEOPLE THAT THE PRICE LISTED INCLUDES FRIES??At this point, it's just bad business and super dishonest and deceitful. Our food, plus tax AND tip came out to almost $70!!Where's all these extra charges going at the end of the night? Are they being handed out as extra tips or something? Seems a little suspicious and unfortunately we won't be back because of this.
Atmosphere: 3
Food: 5
Service: 1
Good food! Solid burger and tasty O-rings.
Food: 5
Service: 4
Love the beer batter
Atmosphere: 5
Food: 5
Service: 5
Roof is leaky it happens the people are friendly and the food
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Beer Battered Fries, Lighthouse Burger, Fry Sauce, Burger Baskets
Always a great place to go get some food ! Have tryed everything on the menu ...=)
Atmosphere: 5
Food: 5
Service: 5
The food quality has gone down so much that I will never return here and it used to be my favorite restaurant. They used to hand better their fish. Now they use fish sticks that are tasteless and over breaded.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Fry Sauce
Really good food! They have a Beyond Burger (meatless) that is to die for. They also have Coke Freestyle machine.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries with Fry Sauce
Courteous staff and the food was delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Double Anchor with Beer Battered Fries
Have only used drive through.Vegetarian options: If you ask for specific things they will probably oblige.
Food: 5
Service: 5
Restaurantji Recommends
Good burgers. Nice staff.
Atmosphere: 3
Food: 4
Service: 4
Best burger in Gray's Harbor! Beer battered fries are awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
After a 20 minute wait in the drive-thru after ordering... The food received was cold and this establishment does not refund money to customers who are unhappy nor will they replace or try to correct the meal that they've prepared... I'm spending my money somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Have had some good food here in recent visits, however tonight was a bit different. The place was next to empty, maybe 1 customer inside,so when we ordered at the drive up we figured we'd be having a hot meal soon, after we ordered we pulled up and paid ,pulled ahead so the next car could get their order, after 10 minutes I kept looking back wondering why it hasn't shown up or if someone's on their way, unfortunately the counter clerk was chit-chatting with a couple of women customers at the front counter and by the time they were through chatting 20 minutes had gone by and finally she brought our food out, for the price we pay ,hot food would be appreciated, not lukewarm burgers and cool fries..Upon going in and asking to have a hot replacement or refund, and being told that we were wrong, and they could not do either,since their was no manager, we've decided to spend our money elsewhere on the harbor.
Atmosphere: 3
Food: 2
Service: 2
This place was ok. For the price it wasn't really worth it.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger and Fries, Onion Rings