Subway
12820 W Sunset Hwy, Airway Heights
(509) 244-2355
Recent Reviews
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Hey, I wanted to give a shout out to Ashley in the airway Heightsrestaurant. She was the best. I literally walked in there a minute before closing, which is not the greatest. I felt super bad and I was trying to give her a tip, but she wouldn’t take it and she did three sandwiches.3!!!! She was the best at her job that I’ve ever seen in a while so whoever is the manager needs to give her a raise
Atmosphere: 5
Food: 5
Service: 5
I went online to order a pickup order. I ordered at 10am for a 12:15pm pickup. We ordered 6 sandwiches and 12 cookies. The total was over $100. When we arrived at 12:15pm to pick it up, they informed us that our order was ridiculous, and that they hadn't even started it yet. They said to wait and they would get it together. By 1:10pm we were still waiting, when we asked if it was close to ready they again stated that the order was ridiculous and told the people in line it was 6 sandwiches, like that was so crazy to which, we said we did order it over 2 hours ago. After the order was finished and as they handed it to us they stated that the spicy Italian sandwich has only salami as they ran out of pepperoni, also had to pick a different cookie flavor. I feel like this was the absolute worst subway experience I have ever had. They were rude, slow, and un-acommadating. I will probably never come back to this subway. I was told by friends that it has gone downhill and not to go there i guess they were right.
Atmosphere: 1
Food: 2
Service: 1
lexi is the sweetest person and she hooked me upp on with the banana peppers (my fav). this place definitely gets 5 stars, I enjoy coming just to see Lexi, and her amazing service
Service: 5
My sandwich roll, Italian herb and cheese, was burnt so bad it was bitter. The coupon wouldn't work on-line, tried on 3 phones, so I paid regular price when I wanted to save a few bucks. The only bright spot was I got fresh cookies. The last time I ordered from here it was one of the best sandwiches I had had in years. I had given them another chance as I had previously had an order where both of the sandwiches had burnt rolls and they forgot my footlong cookie. The price is getting too high for such poor quality. I am done with this location.
Food: 1
Service: 2
All the sandwiches have changed since the last time I was in. The bread was harder than id like since I couldnt eat it.
Atmosphere: 5
Food: 5
Service: 5
I was recently was in the airway heights location picking up an online order. I went to go inside and doors were locked, it was 5:05 pm, Noticed sign on door that they were closed, I began to get very upset as I had made an online order and of course already paid for it! I seen an employee inside and began knocking on the door, I was let in and was informed this employee “Anita” was very ill and needing to go to the ER. With that all being said , this amazing lady stayed and made my order, and as badly as she was feeling gave me the best service ever! She brought items back out that she had already put away to make my sandwich. She never once seemed put out or complained. Management needs to know what an exceptional person and employee they have with Anita. I hope she is feeling a lot better! Thank you Anita for your kind and best service ever! Also best sandwich ever! To management, do better on having more than one person working!
Atmosphere: 5
Food: 5
Service: 5
Go to favorite.
Atmosphere: 5
Food: 5
Service: 5
They need to honor coupons. It's ridiculous that over half of the Subways don't honor coupons. What is the use of sending to everyone in the mailbox but they are not accepted. That's rude!!
Atmosphere: 5
Food: 5
Service: 5
The bread was hard and old. Could not see sandwich being prepared.
Atmosphere: 4
Food: 2
Service: 2
Who doesn't love paying 15 dollars for a sandwich?
Restaurantji Recommends
A bit slow, but the food is good!
Atmosphere: 3
Food: 5
Service: 3
It took twenty minutes to get my sandwich, I was the only one there. One lady was helping the drive thru, and the other lady was making what looked like a call in order, one sandwich at a time and there were several sandwiches on the order. The tables and floor were dirty and the counter around the soda machine was dirty and tacky.
Atmosphere: 2
Food: 3
Service: 2
If I didn’t door dash this I would’ve had them remake it. This is absolutely horrible. My $17 sweet onion teriyaki sandwich is absolutely disgusting looking, lettuce on basically half of it, 3 tomatoes on a foot long, almost no sweet teriyaki sauce, not toasted although I asked for it, and couldn’t even cut up the bread? It’s flat bread not a wrap by the way. Absolutely disgusting .
Atmosphere: 1
Food: 1
Service: 1
The 2 women making sandwhich were so polite and kind. They had the best customer service I've ever experienced at a subway.
Atmosphere: 5
Food: 5
Service: 5
Good service,friendly only subway takes coupons all around awesome only subway I will go to
Atmosphere: 5
Food: 5
Service: 5
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