Went through the drive-thru ordered our food and left. The wife started to eat hers and it was cold so we turned around I went inside and told them it was cold. They made me a new one went back out to the car and that one was cold too. Even my hamburger was cold. The meat taste good but they were both cold so we just put it back in the shack and threw it in the garbage when we got home.. I see too many of these nowadays.
Atmosphere: 5
Food: 5
Service: 5
Cindy Beal
It would be nice if your milkshake machine ever worked!!!
Atmosphere: 3
Food: 4
Service: 2
Gina
Ordered 2 meals to go, didn’t check the bag like I guess we should’ve. Got on the road and realized they didn’t include one of the sandwiches we had ordered. Tried to call them to see about a credit for it and nobody picked up the phone even after letting it ring for over 2 min.
Gurkirtan Singh
Food was not fresh.
Atmosphere: 5
Food: 2
Service: 5
Jocelyn Garcia
Well it’s a shame to say this but Jessica had the biggest adduited … and my bread was cold and I ask her nicely if she can change it and she said the veggies have to be cold ..so BAD SURVICE
Juan Sorto Barahona
My experience was terrible. Upon ordering, the attitude of the girl (Jessica, apparently her name) who served us was very, very unpleasant, arrogant, and very unkind. Later, we questioned this same person about the quality of the food. The bread was cold. We asked her for an answer, and she continued with the same attitude. It's a shame, really, considering how much I wanted to eat at this place. This happened on July 27, 2025, at 10:00 p.m.
Atmosphere: 1
Food: 1
Service: 1
Blank None
Reuben was untoasted, cold and bland Mac N Cheese was cold in the middle How do you mess up mac N cheese?
Atmosphere: 1
Food: 1
Service: 1
Josh Weltzin
Food is expensive and mobile app doesn't work at this location
Jagbir Singh
Nasty cold food
Joy Jones
We purchased 2 deluxe cheeseburgers. Mine was too pink to eat. Reminded me of the Jack in the Box ecoli outbreak. So I called but the phone was answered/hung up. I wanted to alert them of the potential danger of serving undercooked hamburger.
The staff was amazing and asked me the questions they knew I’d be asking before I even came to that mark and handled my order and experience perfectly! Thank you guys, means a lot after a long day at work…
Katelyn Gleason
Ericka is the GOAT!! She made our day with her customer service!
Cindy Wilkins
Arby's is good. If you like a mouth full of dry meat.
Kyle Doherty
Walked in all alone and took 6 minutes to get anyone to the register. Still currently here. Ordered 2 beef and cheddars at 12:40. After waiting for cashier for 6 minutes. So arrived in location with no one in line and still waiting for 2 roast beef cheddars...it's 12:59 now lol I would be scared to order 2 meals and see how much that extends the wait time.
Julie Munsell
Weighted 25 minutes for my food.. the cheeseburger I ordered was raw and my fries were cold I will never eat there again
Went through the drive-thru ordered our food and left. The wife started to eat hers and it was cold so we turned around I went inside and told them it was cold. They made me a new one went back out to the car and that one was cold too. Even my hamburger was cold. The meat taste good but they were both cold so we just put it back in the shack and threw it in the garbage when we got home.. I see too many of these nowadays.
Atmosphere: 5
Food: 5
Service: 5
It would be nice if your milkshake machine ever worked!!!
Atmosphere: 3
Food: 4
Service: 2
Ordered 2 meals to go, didn’t check the bag like I guess we should’ve. Got on the road and realized they didn’t include one of the sandwiches we had ordered. Tried to call them to see about a credit for it and nobody picked up the phone even after letting it ring for over 2 min.
Food was not fresh.
Atmosphere: 5
Food: 2
Service: 5
Well it’s a shame to say this but Jessica had the biggest adduited … and my bread was cold and I ask her nicely if she can change it and she said the veggies have to be cold ..so BAD SURVICE
My experience was terrible. Upon ordering, the attitude of the girl (Jessica, apparently her name) who served us was very, very unpleasant, arrogant, and very unkind. Later, we questioned this same person about the quality of the food. The bread was cold. We asked her for an answer, and she continued with the same attitude. It's a shame, really, considering how much I wanted to eat at this place. This happened on July 27, 2025, at 10:00 p.m.
Atmosphere: 1
Food: 1
Service: 1
Reuben was untoasted, cold and bland
Mac N Cheese was cold in the middle
How do you mess up mac N cheese?
Atmosphere: 1
Food: 1
Service: 1
Food is expensive and mobile app doesn't work at this location
Nasty cold food
We purchased 2 deluxe cheeseburgers. Mine was too pink to eat. Reminded me of the Jack in the Box ecoli outbreak. So I called but the phone was answered/hung up. I wanted to alert them of the potential danger of serving undercooked hamburger.
Restaurantji Recommends
The staff was amazing and asked me the questions they knew I’d be asking before I even came to that mark and handled my order and experience perfectly! Thank you guys, means a lot after a long day at work…
Ericka is the GOAT!! She made our day with her customer service!
Arby's is good. If you like a mouth full of dry meat.
Walked in all alone and took 6 minutes to get anyone to the register. Still currently here. Ordered 2 beef and cheddars at 12:40. After waiting for cashier for 6 minutes. So arrived in location with no one in line and still waiting for 2 roast beef cheddars...it's 12:59 now lol I would be scared to order 2 meals and see how much that extends the wait time.
Weighted 25 minutes for my food.. the cheeseburger I ordered was raw and my fries were cold I will never eat there again
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