KFC
3433 169th Pl NE, Arlington
(360) 658-8005
Recent Reviews
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Great service! I rarely leave reviews but needed to. Elaina was fantastic. We were pleasantly surprised on the service going through the drive in. Shout out to her!
Enjoyed the customer service it was great
Atmosphere: 5
Food: 3
Service: 5
Staff very friendly and helpful. We came in after someone had cleaned them out of chicken. We have also done that to a place before. We were able to get a bucket with just dark meat.
Atmosphere: 5
Food: 5
Service: 5
Filling burger, fries were little.
For some reason it was empty on all three occasions I ate here!
Atmosphere: 3
Food: 4
Service: 3
My wife and I frequent this location and the staff has always been exceptionally kind and compassionate. Tonight Anthony was on drive thru, we had stopped needing a pick me up as we lost our beloved ferret that morning. Exhausted and tired we were met with overwhelming kindness that means more than we could ever deeply express. The mountain dew was malfunctioning but his coworker came up and she took care of that business like nobody else, and their banter together was such a light during such a dark day, getting some much needed smiles out of my wife and I. I've never had a biscuit taste so good. THANK YOU KFC STAFF AT SMOKEY POINT!
Atmosphere: 5
Food: 5
Service: 5
As a delivery partner the staff here are always 150% to deal with great attitudes they offer water or a drink sometimes and never here long unless it's a big order food is always hot when handed to me for delivery
Atmosphere: 5
Food: 5
Service: 5
I call it crack chicken, because it is so crave worthy. I love it so much. The girls already know what i like. There is always a cookie for my dog too. The crew is so kind as well.
Atmosphere: 4
Food: 5
Service: 4
Purchased 2 famous bowls. Each bowl had 5 tiny nuggets of overcooked chicken. We definitely overpaid for bowls of potatoes and corn. Seriously disappointed.
Food: 1
Service: 1
I’ve waited at least a year before posting a review. Went to this exact location under 10 times minimum this year because I wanted to give them the benefit of the doubt.
See, I’m not big on eating out but when a girl craves for a famous bowl, sometimes it just hits right. You know?
My complaint is mostly about the workers. The food is hit or miss but the WORKERS @ This location. No matter the time of day. Went on three different hours of the day to test it out.
These workers are definitely RUDE AS A WHOLE. Doesn’t matter if it’s morning shift or afternoon they’re hostile and short with you. They literally have zero customer service skills and the evening closing shift is the worse.
Who trained them?
Is this family owned? I’ve never truly understand why people choose to work a job that they hate. No smiles. No laughter. Just hostile and angry attitudes.
I even took my bff there and had her order. And tell me her experiences. I believe in checking reviews before going to an establishment and the reviews for this place is definitely not being done. So I just came here to share my experiences.
To the lady who was heavy stocked cashing me out a few days ago, you have the worst attitude. You shouldn’t be talking about other employees who just started the job. Maybe if you actually had a good attitude people, they wouldn’t call out on shifts working with you.
You sound absolutely miserable taking it out on the crew and it’s sad to hear someone who was put in a leadership position treat their fellow coworkers like they are beneath you. No skills stuck at a job you hate. Good for you.
Needless to say… I’ll get my food from the other locations if I have them cravings again. Y’all’s are less then two minutes from me and I’d rather drive it the way to fix the cravings.
Atmosphere: 1
Food: 2
Service: 1
Rose has given me a reason to smile in the drive thru my last two visits. Her kindness and excellent customer service are much appreciated. The food has been great both times as well. Last time I had the chicken tenders and this time the chicken sandwich. Fresh and tasty. Thanks for making my day better.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Could be cleaner but the employees are fun and take orders fast. I go there once a week.
Atmosphere: 5
Food: 4
Service: 5
Really friendly, helpful and clean. Open and accommodating when other places in the area turned us away. Fresh and hot food. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Spent $68 for a bunch of old chicken and the biscuits were hard as rocks dont waste your money
Food: 1
I used to work at Kentucky Fried Chicken back in the '80s chicken is not as good as I remember. Biscuits used to be fresh and fluffy. They don't use real butter are real honey anymore. That's why I can only give a 3. Chicken 4 everything else 2
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fried Chicken
We come here once every 2mo or so, it's a favorite for my boys. Always had excellent customer service at the drive thru with accurate and fresh orders(even the fries, which are delicious)
Food: 5
Service: 5
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