Starbucks

3671 172nd St NE, Arlington
(360) 653-2133

Recent Reviews

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Brandi Smith

Love the pumpkin spice frappucinno and mocha frappucinno.

Atmosphere: 5

Food: 5

Service: 5

Alexandra Yeryomin

The baristas at this Starbucks are the kindest I’ve ever seen!

Atmosphere: 5

Food: 5

Service: 5

Mz. R

Such a vibe here!!! Enjoying some ME time. The most amazingly friendly staff!! They made sure everyone who enters and leave their door & drive thru felt greeted and recognized. Keep being awesome & keep vibing 👍

gigi vazinkhoo

Jacob the barista/ server was helpful and pleasant, He's a keeper.

Atmosphere: 5

Food: 4

Service: 5

Mikaela Thompson

Friendliest STAFF!!! On Sunday Oct 26 at 12:30pm I walked into Starbucks with my busybody 3 year old. I mistakenly ordered a Cold Brew instead of my usual Nitro Cold Brew. When I realized my mistake, the drink was already made. I was ready to buy another drink and they ever so kindly offered to replace it with the Nitro. Thank you making my day!

A company is only as good as its employees they hired and this location has nailed it some stellar hires!

Atmosphere: 5

Food: 5

Service: 5

Nicole Fay

I went through the drive-thru to get my birthday drink and Ivan had fantastic customer service and was so sweet

Atmosphere: 5

Food: 5

Service: 5

JM N

Top tier coffee and service.

Atmosphere: 5

Food: 5

Service: 5

J Dubs

I always have a great experience at this location! Everyone is friendly and the service is quick!

Vik Tarantino

Top my favorite fast

Atmosphere: 4

Food: 4

Service: 5

Nicole Barbeau

Meh. We're spoiled with far better options than Starbucks so it's certainly not my go to. They are consistent though.

Atmosphere: 4

Food: 2

Service: 5

Phil

The long drive-thru line went fairly quickly on a weekend morning. My drink was prepared accurately, friendly service.
This location is right off highway 9.

Service: 4

Beth Smith

Poor Service and Unprofessional Attitude at Starbucks Smokey Point

I work directly across the street from this Starbucks and have been a loyal daily customer for quite some time. Every morning, I order the same drink: a Brown Sugar Shaken Espresso with 2 pumps of White Chocolate and cream. It’s always been consistent until Friday, June 20th at around 8:15 AM.

That morning, I was taken aback by the rude and dismissive attitude of the two baristas working the drive-thru. When I placed my usual order, they abruptly told me they “don’t make that drink” and insisted it was “not on the menu.” I pulled up the Starbucks app menu to show them that not only is it listed, but it’s also saved in my past orders. I even offered to show them previous receipts. Despite this, they spoke to me in a condescending and unprofessional tone.

When I tried to add something for my son, I said, “one sec,” but they rushed me through the rest of my order. To make it easier, I asked them to just make an espresso with white chocolate, add cream, and brown sugar syrup instead. When I received the drink, it was missing both the white chocolate and the cream. I politely pointed out the mistake, and instead of correcting it properly, one of the baristas took it back with clear sarcasm and attitude, added just a splash of cream, and handed it back still missing the white chocolate.

Not only was the drink wrong, but the attitude I received was completely unacceptable. Starbucks drinks are not cheap, and consistency and customer service are key especially for regulars. I ended up adding my own cream and sweetener at work just to make it drinkable.

Starbucks, please do better. What has always set you apart is the quality of your service. This experience was far below that standard. I truly hope this is addressed so future customers aren’t treated this way.

A loyal but frustrated customer

Service: 1

Parinaz Serri

Worst Starbucks ever. We came in to get some drinks on our way north. The kids had to pee to the point where they couldn’t hold it. In a rush we asked for the code but the lady was more worried about if we were planning on making a purchase. Yes we ordered. Yes that was our intention. I’ll never go back here. I highly recommend avoiding this location

Service: 1

Zoi Encinas

Friendly staff and clean and inviting.

Victor Villatoro

I like this place they make a really good coffee and they are really friendly too

Atmosphere: 5

Food: 5

Service: 5

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