Lazy girl with freckles lied and claimed she couldn’t add name to cake, refused to greet us and gave poor customer service. We had to drive to a different baskin robin to have them add her name to the cake. This happened Tuesday the 5th at 5pm
Jerri Nat
Lazy girl with freckles lied and claimed she couldn’t add name to cake, refused to greet us and gave poor customer service. We had to drive to a different baskin robin to have them add her name to the cake. This happened Tuesday the 5th at 5pm
Kyla Krogman
The manager of this store or whomever makes the schedules only has 1 poor girl scheduled on a 90° day. This poor gal hadn't so much as had a second to blink all day and looked like she was about to drop. Between the endless stream of customers and having to pay attention to door dash orders as well it was inhumane to say the least. And it's not like they aren't making enough money to pay an appropriate number of people for a shift, charging 9 dollars for a piddly little scoop. Muckleshoot sweet shop gives scoops the size of a babys head and charges way less. 10 dollars for a milk shake, and with the number of people streaming through there all day, they have zero excuses for what they did to this poor girl. I had assumed her coworkers must have called in last minute but when i asked she said no she was the only one scheduled and that she had tried in vain to get one of her coworkers to cover her shift but they all refused because it was insane. The line was so long we were left waiting for the poor abused gal for 25 minutes to get served and we were some of the lucky ones who entered when there were only 8 people before us. They had ordered home sunday kits and blended beverages and such. Then just to add insult to injury they dont appear to be ordering any more of my flavor Day at the Beach in spite of it being the height of summer and the best flavor in there. And of course they dont have another salted vanilla flavor nor one with graham crackers swirled in so it was pretty much an all around disappointing experience. Ive visited this store fairly often since we moved to the area in 1993 and never seen such deeply disturbing abuse before. I wanted to send the poor girl home and lock up the store for the rest of the day at least. It should be illegal to do this to an employee, if its not already.
Наталя Коцюб
Incredible place, everything is made with love. I love coming back here.
efrain castillo
Good service 👍👍 very clean place
Ruby Sandhu
Went to get ice cream with my husband during closing time and Angel was so nice and had such great customer service!!!
Carrie H.
Fun flavors for a special occasion. Glad they mark the gluten free flavors. You can get a gallon of ice cream nextdoor, for the same price as a scoop here, but it's higher quality.
Love their ice cream cakes! Sevinch was super friendly and welcoming.
15 G
Sevinch was very kind and gave great service.
Jair Valdivia
Sevinch was very nice and polite
Eric Hatfield
I came in the store, she was so polite, got my ice cream right away AND gave me a deal. Thanks sevinch!
Susan Grenfell
I just need to write a review specially for SEVINCH at the Auburn Baskin-Robbins in Auburn Washington she’s so amazing young and beautiful has a great personality and is amazing with the customers she needs to be promoted for sure. Thank you so much for the great service.
Great Place! Good Ice Cream 🍨🍦
The guy was so nice
Great Ice Cream
Lazy girl with freckles lied and claimed she couldn’t add name to cake, refused to greet us and gave poor customer service. We had to drive to a different baskin robin to have them add her name to the cake. This happened Tuesday the 5th at 5pm
Lazy girl with freckles lied and claimed she couldn’t add name to cake, refused to greet us and gave poor customer service. We had to drive to a different baskin robin to have them add her name to the cake. This happened Tuesday the 5th at 5pm
The manager of this store or whomever makes the schedules only has 1 poor girl scheduled on a 90° day. This poor gal hadn't so much as had a second to blink all day and looked like she was about to drop. Between the endless stream of customers and having to pay attention to door dash orders as well it was inhumane to say the least. And it's not like they aren't making enough money to pay an appropriate number of people for a shift, charging 9 dollars for a piddly little scoop. Muckleshoot sweet shop gives scoops the size of a babys head and charges way less. 10 dollars for a milk shake, and with the number of people streaming through there all day, they have zero excuses for what they did to this poor girl. I had assumed her coworkers must have called in last minute but when i asked she said no she was the only one scheduled and that she had tried in vain to get one of her coworkers to cover her shift but they all refused because it was insane. The line was so long we were left waiting for the poor abused gal for 25 minutes to get served and we were some of the lucky ones who entered when there were only 8 people before us. They had ordered home sunday kits and blended beverages and such. Then just to add insult to injury they dont appear to be ordering any more of my flavor Day at the Beach in spite of it being the height of summer and the best flavor in there. And of course they dont have another salted vanilla flavor nor one with graham crackers swirled in so it was pretty much an all around disappointing experience. Ive visited this store fairly often since we moved to the area in 1993 and never seen such deeply disturbing abuse before. I wanted to send the poor girl home and lock up the store for the rest of the day at least. It should be illegal to do this to an employee, if its not already.
Incredible place, everything is made with love. I love coming back here.
Good service 👍👍 very clean place
Went to get ice cream with my husband during closing time and Angel was so nice and had such great customer service!!!
Fun flavors for a special occasion.
Glad they mark the gluten free flavors.
You can get a gallon of ice cream nextdoor, for the same price as a scoop here, but it's higher quality.
Restaurantji Recommends
Love their ice cream cakes! Sevinch was super friendly and welcoming.
Sevinch was very kind and gave great service.
Sevinch was very nice and polite
I came in the store, she was so polite, got my ice cream right away AND gave me a deal. Thanks sevinch!
I just need to write a review specially for SEVINCH at the Auburn Baskin-Robbins in Auburn Washington she’s so amazing young and beautiful has a great personality and is amazing with the customers she needs to be promoted for sure. Thank you so much for the great service.
Atmosphere: 5
Food: 5
Service: 5
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