When asking for a iced drink, I got attitude and the employee blamed her district manager for telling them to put HOT water to mix a chai tea. So add HOT water to make an iced drink yeah, please, let me pay for a watered down drink like SB!
Ashley Rainville
These ladies are always so sweet! The best location of kindness and welcoming ?
Cross S.
Another Big Foot Java with inconsistent quality. Seems like the staff does what they want in these places. Once again no free 12th Man Sticker.
Ana Lopez
Girls here are VERY rude. I went to pick up an order and all 4 girls that were there were long faced girls who looked like they didn't want to be there. One was taking out the trash and almost hit me with the door and bag and said excuse me all rude while i was waiting at the window! Either these girls were having a bad day or that's just how they are but definitely will not go back thanks to them!
Atmosphere: 1
Service: 1
Nicole Eng-Pierson
She made our coffee correct. That was good.
Atmosphere: 5
Service: 5
Bryley G.
Stopped to grab my wife's bday drink on our way to Leavenworth. Their system was down allegedly to take membership cards but nothing else. She wanted the redbull drink and they said no, but they would do a free coffee drink instead. That makes sense. So we just saved the bday drink bought 2 drinks, and I said so will I get points from this, and they said they would right down the my number and add them later. Well they didn't. Now I see why gravity is taking all big foots business. Terrible service here.
Kiki A.
Went there in the drive thru. Food and drinks were good but service was awful. They overfilled my drink and it was spilling in my white shirt. It stained my white shirt. Horrible service go to another BigFoot.
Jackie LaMotte
The coffee is for the most part always good. The experience you get at this stand depends on the barista that is working. Sometimes the barista working is chatty and friendly. However, sometimes they aren’t. I would say out of all the Big Foot Java’s in Auburn, they are by far the fastest, even when they have decent size lines.
Laura Grommon
Came here at like 4 am after leaving the casino and the girl who made my drink was not friendly at all. Very dull. Didn't ask her name. Maybe she was having a bad day. I ordered the berry on the beach and I could tell right off the bat that it tasted "off" so came back only to find out that she made it with syrup instead of puree but did not tell me. So she made me a different drink, a strawberry shake, or frostbite as they call it. This tasted off as well and I used to come get these daily at the Bigfoot in Issaquah. I just let it be this time. Maybe Bigfoot has changed their ingredients for their drinks or maybe my taste buds were off. I usually love coming to Bigfoot because the girls are usually always so friendly but this time not the case I will not be coming back to this particular Bigfoot.
Gina M.
Went there on Sunday. Emailed the manager to tell them about my experience and no reply. So, maybe this will get their attention. Two workers out of the 3 working that afternoon were very rude and offensive. For some reason, they thought it was cute to banter and have foul language and ignore whoever was at the window. The girl with the fake thick eyelashes and the guy were over the top. Didn't want to experience that to get a coffee. I know it is hard to get good workers but, not acceptable.
Bri and Kenzie did a phenomenal job and were super upbeat. There was a bit of a rush once I got there but they handled themselves perfectly and I got the best drink ever because I love iced white coffee and toasted marshmallow. Will definitely visit again.
DeAnnarose J
We were getting the redbull specials, and we ended up receiving Italian sodas. So we returned and asked if they could fix our drinks and add the redbulls. They apologized it was made wrong the first time, we appreciated that they remade them, and didn’t make a fuss about it. Thank you again, the drinks were great. For sure my go to place for coffee and redbull mixers ♥️
Benjamin von Jess
this is the best bigfoot javaI loved the baristas, and they were efficient. They helped me figure out the rewards card patiently and made great drinks. No blasting music from inside the bar either ?I got the mythical mocha with an extra shot (chocolate&caramel) and it was great!also the whipped cream is the best
Madeline Bargala
My daughter goes to BFJ on a daily basis to get a flavored Red Bull. It's expensive and sometimes they don't mix the drinks but I really like the whipped cream LoL
When asking for a iced drink, I got attitude and the employee blamed her district manager for telling them to put HOT water to mix a chai tea. So add HOT water to make an iced drink yeah, please, let me pay for a watered down drink like SB!
These ladies are always so sweet! The best location of kindness and welcoming ?
Another Big Foot Java with inconsistent quality. Seems like the staff does what they want in these places. Once again no free 12th Man Sticker.
Girls here are VERY rude. I went to pick up an order and all 4 girls that were there were long faced girls who looked like they didn't want to be there. One was taking out the trash and almost hit me with the door and bag and said excuse me all rude while i was waiting at the window! Either these girls were having a bad day or that's just how they are but definitely will not go back thanks to them!
Atmosphere: 1
Service: 1
She made our coffee correct. That was good.
Atmosphere: 5
Service: 5
Stopped to grab my wife's bday drink on our way to Leavenworth. Their system was down allegedly to take membership cards but nothing else. She wanted the redbull drink and they said no, but they would do a free coffee drink instead. That makes sense. So we just saved the bday drink bought 2 drinks, and I said so will I get points from this, and they said they would right down the my number and add them later. Well they didn't. Now I see why gravity is taking all big foots business. Terrible service here.
Went there in the drive thru. Food and drinks were good but service was awful. They overfilled my drink and it was spilling in my white shirt. It stained my white shirt. Horrible service go to another BigFoot.
The coffee is for the most part always good. The experience you get at this stand depends on the barista that is working. Sometimes the barista working is chatty and friendly. However, sometimes they aren’t. I would say out of all the Big Foot Java’s in Auburn, they are by far the fastest, even when they have decent size lines.
Came here at like 4 am after leaving the casino and the girl who made my drink was not friendly at all. Very dull. Didn't ask her name. Maybe she was having a bad day. I ordered the berry on the beach and I could tell right off the bat that it tasted "off" so came back only to find out that she made it with syrup instead of puree but did not tell me. So she made me a different drink, a strawberry shake, or frostbite as they call it. This tasted off as well and I used to come get these daily at the Bigfoot in Issaquah. I just let it be this time. Maybe Bigfoot has changed their ingredients for their drinks or maybe my taste buds were off. I usually love coming to Bigfoot because the girls are usually always so friendly but this time not the case I will not be coming back to this particular Bigfoot.
Went there on Sunday. Emailed the manager to tell them about my experience and no reply. So, maybe this will get their attention. Two workers out of the 3 working that afternoon were very rude and offensive. For some reason, they thought it was cute to banter and have foul language and ignore whoever was at the window. The girl with the fake thick eyelashes and the guy were over the top. Didn't want to experience that to get a coffee. I know it is hard to get good workers but, not acceptable.
Restaurantji Recommends
First time there and it was good
Bri and Kenzie did a phenomenal job and were super upbeat. There was a bit of a rush once I got there but they handled themselves perfectly and I got the best drink ever because I love iced white coffee and toasted marshmallow. Will definitely visit again.
We were getting the redbull specials, and we ended up receiving Italian sodas. So we returned and asked if they could fix our drinks and add the redbulls. They apologized it was made wrong the first time, we appreciated that they remade them, and didn’t make a fuss about it. Thank you again, the drinks were great. For sure my go to place for coffee and redbull mixers ♥️
this is the best bigfoot javaI loved the baristas, and they were efficient. They helped me figure out the rewards card patiently and made great drinks. No blasting music from inside the bar either ?I got the mythical mocha with an extra shot (chocolate&caramel) and it was great!also the whipped cream is the best
My daughter goes to BFJ on a daily basis to get a flavored Red Bull. It's expensive and sometimes they don't mix the drinks but I really like the whipped cream LoL