Spent almost 70$ on fast food, it was old and lukewarm. Should have asked for fresh but didn’t think I needed to since back home in Pasco Wa the food is always fresh.
Atmosphere: 1
Food: 1
Service: 1
Cole Hendley
It was nothing to write home about. The food was reminiscent of Dairy Queen or McDonald's. It got the job done, though. The place was clean, which is a plus.
Atmosphere: 4
Food: 4
Service: 4
Jess Rivera
food was hot hot and customer service was top tier
Atmosphere: 5
Food: 5
Service: 5
Marley Jones
Very good food, excellent milkshakes, and a helpful server.
The restaurant itself is fine but if you order through the mobile app your food will get stolen every single time. Nearly impossible to get a refund. It tells you to contact the store you tried to do so and their phone is off the hook or just Rings endlessly for days. I ordered twice within the app within a year and both times I never got my food. No refund no nothing.
Atmosphere: 1
Food: 1
Service: 1
John Reylord Israel
I had an issue with an online order, I used the app to order and went to the drive thru, they said that I have to come inside to get my food but I said I don’t want to leave my car. At first the young lady insisted I go inside in the lobby to pick up my meal and I said I don’t want to leave my car. She kind of gave me an attitude and said why am I making this difficult and at that point I just wanted to cancel my online order. The other guy said I have to go because there’s someone behind me and I asked him if he can bring the food in my car and he said yes. That would have worked better instead of the employees asking me to go inside. There’s a reason I choose the drive tru to begin with. Employees should be trained to offer bringing the food to my vehicle if the order is going to take a while instead of telling the customer to go inside and wait. I feel like they got my order wrong or didn’t provide the right straw for my bubble tea.
Atmosphere: 2
Food: 2
Service: 1
mark angeles
Gave me the wrong order and I was the only customer there!
Gail Carlman
Will never go here again. It took forever. I get home and half of my 30 dollar purchase was missing. It ruined our dinner.
Atmosphere: 1
Food: 1
Service: 1
A M
So expensive for pretty garbage food. We don’t have Jack in the box in canada so was looking forward to trying something new, but it was pretty bad. I wouldn’t go back!
Jason Schroeder
Fairly simple drive thru exp. They were quick and good value for the breakfast plater.
Vegetarian options: I recommend asking for "halfzies" fries if you are going to order French fries 🍟. Then your order of fries we will come with them as half seasoned curly fries & the other half will be regular French fries! Best of both fry worlds. Then obviously use the world famous Jack in the Box buttermilk ranch dipping sauce.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Classic Buttery Jack
William Muir
Ordered a sourdough smash jack and after waiting 10 min in line...get the burger, drive home and it's on a regular bun. 😔
Atmosphere: 1
Food: 1
Service: 1
zaria voss
Terrible, stale food and even worst service. You can’t call a place FAST food when I have to wait in the drive thru for 20 minutes every time I come here.
Spent almost 70$ on fast food, it was old and lukewarm. Should have asked for fresh but didn’t think I needed to since back home in Pasco Wa the food is always fresh.
Atmosphere: 1
Food: 1
Service: 1
It was nothing to write home about. The food was reminiscent of Dairy Queen or McDonald's. It got the job done, though. The place was clean, which is a plus.
Atmosphere: 4
Food: 4
Service: 4
food was hot hot and customer service was top tier
Atmosphere: 5
Food: 5
Service: 5
Very good food, excellent milkshakes, and a helpful server.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Ultimate Cheeseburger
The restaurant itself is fine but if you order through the mobile app your food will get stolen every single time. Nearly impossible to get a refund. It tells you to contact the store you tried to do so and their phone is off the hook or just Rings endlessly for days. I ordered twice within the app within a year and both times I never got my food. No refund no nothing.
Atmosphere: 1
Food: 1
Service: 1
I had an issue with an online order, I used the app to order and went to the drive thru, they said that I have to come inside to get my food but I said I don’t want to leave my car. At first the young lady insisted I go inside in the lobby to pick up my meal and I said I don’t want to leave my car. She kind of gave me an attitude and said why am I making this difficult and at that point I just wanted to cancel my online order. The other guy said I have to go because there’s someone behind me and I asked him if he can bring the food in my car and he said yes. That would have worked better instead of the employees asking me to go inside. There’s a reason I choose the drive tru to begin with. Employees should be trained to offer bringing the food to my vehicle if the order is going to take a while instead of telling the customer to go inside and wait. I feel like they got my order wrong or didn’t provide the right straw for my bubble tea.
Atmosphere: 2
Food: 2
Service: 1
Gave me the wrong order and I was the only customer there!
Will never go here again. It took forever. I get home and half of my 30 dollar purchase was missing. It ruined our dinner.
Atmosphere: 1
Food: 1
Service: 1
So expensive for pretty garbage food. We don’t have Jack in the box in canada so was looking forward to trying something new, but it was pretty bad. I wouldn’t go back!
Fairly simple drive thru exp. They were quick and good value for the breakfast plater.
Food: 5
Service: 5
Restaurantji Recommends
They didn't put sauce on my chicken teryaki :(
Food: 1
Fix the App. It stopped taking Google pay.
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: I recommend asking for "halfzies" fries if you are going to order French fries 🍟. Then your order of fries we will come with them as half seasoned curly fries & the other half will be regular French fries! Best of both fry worlds. Then obviously use the world famous Jack in the Box buttermilk ranch dipping sauce.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Classic Buttery Jack
Ordered a sourdough smash jack and after waiting 10 min in line...get the burger, drive home and it's on a regular bun. 😔
Atmosphere: 1
Food: 1
Service: 1
Terrible, stale food and even worst service. You can’t call a place FAST food when I have to wait in the drive thru for 20 minutes every time I come here.
Atmosphere: 1
Food: 1
Service: 1
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