Pizza is very tasty in Papa John's, especially stuffed crust, I would highly recommend it)
Atmosphere: 3
Food: 5
Service: 4
No Mercy
The staff is lazy and not attentive, dirty. I waited for my order, they said 10 minutes, when I came back after 10 minutes, I was told to wait another 15 minutes, they just forget and don’t
Atmosphere: 1
Food: 1
Service: 1
Richard Scott
Manager Emily was very friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
E Moore
Ordered by mobile app, for delivery to home. Noticed the cheese bread had large gaps of cheese on top, like something had been placed on top of it, removing nearly 1/2 of the toppings. Was quite disappointed in the quality. Deliver took longer than they estimated, but driver was courteous.
Atmosphere: 2
Food: 1
Service: 3
PHUONG LY
The pizza was great, worker was nice! My favorite place to get
Atmosphere: 4
Food: 5
Service: 5
Christine Fischburg
The manager Emily is extremely nice and helpful with questions makes food exactly how you like and if you have allergies she pays attention and works around it making sure no cross contamination
Atmosphere: 5
Food: 5
Service: 5
Kasey Maines
One of the staff was rude disrespectful and mean to family's and mom'
Service: 1
Adam DeRoche
Placed an order on doordash at 9:58. The website indicated that the store took online and to go orders until 10:30. After the first dasher gave up because no one would answer the door, a second dasher messaged me and said the same thing. When I called the store to try and figure out what was going on with my food a young man answered and yelled " we're closed, stop calling" and hung up the phone. I called back and asked why they accepted the order on doordash if they weren't going to make my food. His response, "That's on doordash SIR." That's not how doordash works. I've worked in restaurants for many years. You have to click a button that accepts the order or it won't go through. Very poor customer service.
Danielle Davis
Look, it’s fast food pizza. Quality is always as expected. That being said they continue to put door dash on their deliveries without proper instruction. It’s hard to get into my building, if no one supplies you with the proper instructions— I provide papa Johns with the instructions and they don’t provide door dash with them. That’s annoying! I provide them so that I don’t have to again. Do better if you’re going to outsource delivery.
I ordered the following pizza:Extra Cheese, Pepperoni, SausageSauce: Original SauceInstructions: Original Pizza SauceThe topping were almost non existent there was maybe 5-6 pieces of pepperoni and a sparse sprinkling of sausage on the pizza. The new crust was awesome and the only reason for two stars.
Kelly Nguyen
Visited this store for the first time coming back from Rainer. I haven’t had Papa Johns for awhile now as the store closest to my house is terribly ran and managed. This store on the other hand was a stark contrast to the one by my house. As soon as you walk in, there is a friendly welcome. The ordering and picking up process was seamless. Most importantly, this store has personnel that care about their customers. Not all franchises are created equal. This store was created right. Job well done Auburn store!
Bryon Bitz
Great customer service from the order taker on the phone to the driver calling to vonfirm a special delivery request..
Atmosphere: 5
Food: 5
Service: 5
Bob Tla-quahujin
The pizza was in a box, the think that was flour on the floor. They had a good sense of when the stuff gonna be done, than it was done, so I left with a box of pizza, one day I got there and 2 boxes was ready so I left with 2. The
Atmosphere: 2
Food: 2
Service: 3
charity richards
Late on a Friday night after driving for 8 hours ordered a large pizza to the hotel. I had a hot made to order pizza in my hand in around 18-19 minutes. Service was amazing.
Pizza is very tasty in Papa John's, especially stuffed crust, I would highly recommend it)
Atmosphere: 3
Food: 5
Service: 4
The staff is lazy and not attentive, dirty. I waited for my order, they said 10 minutes, when I came back after 10 minutes, I was told to wait another 15 minutes, they just forget and don’t
Atmosphere: 1
Food: 1
Service: 1
Manager Emily was very friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Ordered by mobile app, for delivery to home. Noticed the cheese bread had large gaps of cheese on top, like something had been placed on top of it, removing nearly 1/2 of the toppings. Was quite disappointed in the quality. Deliver took longer than they estimated, but driver was courteous.
Atmosphere: 2
Food: 1
Service: 3
The pizza was great, worker was nice! My favorite place to get
Atmosphere: 4
Food: 5
Service: 5
The manager Emily is extremely nice and helpful with questions makes food exactly how you like and if you have allergies she pays attention and works around it making sure no cross contamination
Atmosphere: 5
Food: 5
Service: 5
One of the staff was rude disrespectful and mean to family's and mom'
Service: 1
Placed an order on doordash at 9:58. The website indicated that the store took online and to go orders until 10:30. After the first dasher gave up because no one would answer the door, a second dasher messaged me and said the same thing. When I called the store to try and figure out what was going on with my food a young man answered and yelled " we're closed, stop calling" and hung up the phone. I called back and asked why they accepted the order on doordash if they weren't going to make my food. His response, "That's on doordash SIR." That's not how doordash works. I've worked in restaurants for many years. You have to click a button that accepts the order or it won't go through. Very poor customer service.
Look, it’s fast food pizza. Quality is always as expected. That being said they continue to put door dash on their deliveries without proper instruction. It’s hard to get into my building, if no one supplies you with the proper instructions— I provide papa Johns with the instructions and they don’t provide door dash with them. That’s annoying! I provide them so that I don’t have to again. Do better if you’re going to outsource delivery.
OK, Not so great Pizza, and took forever.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
I ordered the following pizza:Extra Cheese, Pepperoni, SausageSauce: Original SauceInstructions: Original Pizza SauceThe topping were almost non existent there was maybe 5-6 pieces of pepperoni and a sparse sprinkling of sausage on the pizza. The new crust was awesome and the only reason for two stars.
Visited this store for the first time coming back from Rainer. I haven’t had Papa Johns for awhile now as the store closest to my house is terribly ran and managed. This store on the other hand was a stark contrast to the one by my house. As soon as you walk in, there is a friendly welcome. The ordering and picking up process was seamless. Most importantly, this store has personnel that care about their customers. Not all franchises are created equal. This store was created right. Job well done Auburn store!
Great customer service from the order taker on the phone to the driver calling to vonfirm a special delivery request..
Atmosphere: 5
Food: 5
Service: 5
The pizza was in a box, the think that was flour on the floor. They had a good sense of when the stuff gonna be done, than it was done, so I left with a box of pizza, one day I got there and 2 boxes was ready so I left with 2. The
Atmosphere: 2
Food: 2
Service: 3
Late on a Friday night after driving for 8 hours ordered a large pizza to the hotel. I had a hot made to order pizza in my hand in around 18-19 minutes. Service was amazing.