Pretty good food and drinks. Only issue is that they continue to fill the ice to the top of my venti cold drinks when I ask for light ice. Ice is such a scam. When I took the ice back out of my cup I was left with about a 12 ounce drink from one of my drinks. Seems to be the only location I been going to that does this. Little frustrating.
Atmosphere: 3
Food: 4
Service: 2
Cece Robinson
I asked for lite ice ??....both drinks had extra ice
Food: 1
Service: 1
Debborah Fisher
Caramel Frappuccino was not made very good.I get these all the time & there was hardly any caramel in it.I have had them at this location before & it was never made like this one was.
Atmosphere: 5
Food: 2
Service: 5
kiar_bn
I usually use the Starbucks by the taco time but since this location is close to me I didn’t feel like I wanted to go to the other one well , I ordered the same drink and every time they make it weird or something plus I asked for light ice and they give me almost half of the cup, this is very irritating!
Atmosphere: 3
Food: 1
Service: 2
chris watson
Ordered a drink I’ve ordered for years, at the window I get it and it’s a venti that is filled a quarter of the way, I asked nicely if indeed what they gave me is what I ordered, he responded yep that is how it’s made, I replied weird I have ordered this for years and first time I have got it like this, didn’t offer to fix it and his reply is “well maybe you said it differently in the past” I said no, he said oh well, I was blown away by the disrespect and terrible customer service from David, I just replied thanks David and drove off, that was after I tipped BEFORE I got my drink, won’t be back
Atmosphere: 1
Food: 1
Service: 1
Keila Miller-Simons
I went to Starbucks as normal before work at the Lakeland auburn Starbucks. Today Bella was my cashier and she was not friendly and was rude. She took my order over the intercom did not say the starbuck welcome verbiage and rushed me to order. I did ask for fruit and egg box and requested to please look at the fruit to make sure it's not wilted prior to me purchasing. When I got to the window she gave me the fruit box and said look at this to make sure it's good. I did and stated can I please get a different one due to the apples being rotten and she then snatched it out my hand. This was uncalled for, she gave me another one and stated "this is as good as I can do!". I was offended and asked her, "how is your morning going, I feel you being rude and short and it's uncalled for". I did make a comment and state to my sister who was on the phone " when receiving such poor attitude first thing in the morning, it doesn't feel good, especially if i dont deserve it, it can cause for your entire day to be off and I hope mines isn't ruined now.My advice is Bella needs to work on her customer service and how to treat customers, its not OK to receive poor service and attitude when I am spending my money and supporting a business
Atmosphere: 1
Service: 1
Joe Hochwalt
Always a good experience at this store. Staff take time to chat with customers.
Frank Curtis
Nice place, helpful staff, good communal cafe vibe.
Nirmal Jabbal
Excellent Cappuccino but got the Hot chocolate cold so what was the fun of that . Chocolate croissant was great .
Ordered hot chocolate, it was more like hot water. Dude at window was kinda dull compared to other places, no thank u, no have a great night... weird.
Dillan S
I ordered a grande, but they gave me a tall. When I asked for a Grande, they would not remake it for me. Very rude. Bad customer service
Bill Clugston
The Starbucks in Lakeland Hills is great. Friendly staff and fast service. Even awarded the best of Auburn. The only downside is the pickup window line can block the parking lot.
Lesia Richardson
Loved my iced chai tea latte and the puppuccino's for my dogs. ? Always fun watching them enjoy and devour. ?Not as much fun, cleaning their faces.
Lovely staff and very clean facilities!
Atmosphere: 5
Food: 5
Service: 5
Pretty good food and drinks. Only issue is that they continue to fill the ice to the top of my venti cold drinks when I ask for light ice. Ice is such a scam. When I took the ice back out of my cup I was left with about a 12 ounce drink from one of my drinks. Seems to be the only location I been going to that does this. Little frustrating.
Atmosphere: 3
Food: 4
Service: 2
I asked for lite ice ??....both drinks had extra ice
Food: 1
Service: 1
Caramel Frappuccino was not made very good.I get these all the time & there was hardly any caramel in it.I have had them at this location before & it was never made like this one was.
Atmosphere: 5
Food: 2
Service: 5
I usually use the Starbucks by the taco time but since this location is close to me I didn’t feel like I wanted to go to the other one well , I ordered the same drink and every time they make it weird or something plus I asked for light ice and they give me almost half of the cup, this is very irritating!
Atmosphere: 3
Food: 1
Service: 2
Ordered a drink I’ve ordered for years, at the window I get it and it’s a venti that is filled a quarter of the way, I asked nicely if indeed what they gave me is what I ordered, he responded yep that is how it’s made, I replied weird I have ordered this for years and first time I have got it like this, didn’t offer to fix it and his reply is “well maybe you said it differently in the past” I said no, he said oh well, I was blown away by the disrespect and terrible customer service from David, I just replied thanks David and drove off, that was after I tipped BEFORE I got my drink, won’t be back
Atmosphere: 1
Food: 1
Service: 1
I went to Starbucks as normal before work at the Lakeland auburn Starbucks. Today Bella was my cashier and she was not friendly and was rude. She took my order over the intercom did not say the starbuck welcome verbiage and rushed me to order. I did ask for fruit and egg box and requested to please look at the fruit to make sure it's not wilted prior to me purchasing. When I got to the window she gave me the fruit box and said look at this to make sure it's good. I did and stated can I please get a different one due to the apples being rotten and she then snatched it out my hand. This was uncalled for, she gave me another one and stated "this is as good as I can do!". I was offended and asked her, "how is your morning going, I feel you being rude and short and it's uncalled for". I did make a comment and state to my sister who was on the phone " when receiving such poor attitude first thing in the morning, it doesn't feel good, especially if i dont deserve it, it can cause for your entire day to be off and I hope mines isn't ruined now.My advice is Bella needs to work on her customer service and how to treat customers, its not OK to receive poor service and attitude when I am spending my money and supporting a business
Atmosphere: 1
Service: 1
Always a good experience at this store. Staff take time to chat with customers.
Nice place, helpful staff, good communal cafe vibe.
Excellent Cappuccino but got the Hot chocolate cold so what was the fun of that . Chocolate croissant was great .
Restaurantji Recommends
Gimme fwee coffwee uwu
Ordered hot chocolate, it was more like hot water. Dude at window was kinda dull compared to other places, no thank u, no have a great night... weird.
I ordered a grande, but they gave me a tall. When I asked for a Grande, they would not remake it for me. Very rude. Bad customer service
The Starbucks in Lakeland Hills is great. Friendly staff and fast service. Even awarded the best of Auburn. The only downside is the pickup window line can block the parking lot.
Loved my iced chai tea latte and the puppuccino's for my dogs. ? Always fun watching them enjoy and devour. ?Not as much fun, cleaning their faces.
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