Old gentleman at the drive-thru window was extremely rude and dismissive after he told me that my drink was discontinued. He then proceeded to not offer to let me get a different drink and just turned away to talk to his coworkers. Extremely dissatisfied
Atmosphere: 1
Food: 1
Service: 1
xXMoonyyXx yes
They messed up my drink, didn’t give me my third drink and were extremely rude when I mentioned that it was missing. There was no offer to make a different drink or effort to reconcile the situation. The person working the drive through was talking to their coworkers and ignoring me when I tried to ask about my third drink so I ended up leaving without it since they acted like it was an inconvenience that my order was wrong when they messed it up.
Atmosphere: 1
Food: 1
Service: 1
Luis Álvarez
The older gentleman at the window was unbelievably rude in all of his demeanor from start to finish; “what else? Come up?”. The barista that made my drink (although perfectly handcrafted) looked miserable and annoyed. When I asked why I was charged for Java chips in my Java Chip Frappuccino, I was made to feel ignorant for not knowing that “this is the way things are done now”. This left a nasty feeling in my soul about Starbucks. I’ve dealt with bad customer service in my life, but I certainly do not ever expect this from Starbucks - my spirit did not feel nurtured, or inspired. I’m sad and disappointed. I called to vent but hung up after the person who answered basically yelled “hello”. The food and drink were perfect 😭
Atmosphere: 1
Food: 5
Service: 1
Ahmad Ahmad
I dont ever want to buy anything from this location. Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Mohammad Mohammad
Avoid this starbucks! Terrible customer service.
Aja Karim
Bad customer service. Why is this place so stingy?
Atmosphere: 1
Food: 1
Service: 1
Elunico Theone
11/14/25 @ 3:15pm. Drive-thru. Apparently, In order to get a cup of ice-water, you’d have to purchase something first. Black curly hair girl was very rude. I will be back to this location to get the same thing.
Atmosphere: 1
Food: 1
Service: 1
B B
Love this location but miss the question of the day thing. Thanks for nothing to the new district manager for changing that 🙄 😑 way to bring morale down immediately. dissatisfied customer named brittani
Atmosphere: 3
Food: 5
Service: 5
K Martin
This is the cutest Starbucks! Also super clean, and everyone is so nice! I got acknowledged when waiting at the register for ONE SECOND and helped quickly. The young lady who rang me up was just super nice, and I will definitely be back. I forgot to get her name, but she was just awesome. I was CHK 721181.
Atmosphere: 5
Food: 5
Service: 5
Елеонора Лельо
Not bad place, but I asked to get a venti drink with ice on the side, and they only gave me half of the cup. I've done it before and it was fine. I paid the full price, and only got half of what I paid for. It is unacceptable
This has been my go to place for the past couple of years now. To where they all know my order as soon as I pull up to drive through board lol. Great service!! 👍🏽 friendly staff, I mean a couple of the new younger staff aren't so great at customer service, but its only two of them so as long as they dont get rude I don't really react.
Atmosphere: 4
Food: 4
Service: 5
Rhonda O'Neal
They get it right!! U see I'm so picky I get extra extra things added an they do it with a smile 😁
Service: 5
Jim Morris
Super fast and polite! Plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Jamie Becker
This is my favorite starbucks!! I look forward to seeing Moses. His customer service and personalty are amazing!!! He really makes my days better ❤️
Old gentleman at the drive-thru window was extremely rude and dismissive after he told me that my drink was discontinued. He then proceeded to not offer to let me get a different drink and just turned away to talk to his coworkers. Extremely dissatisfied
Atmosphere: 1
Food: 1
Service: 1
They messed up my drink, didn’t give me my third drink and were extremely rude when I mentioned that it was missing. There was no offer to make a different drink or effort to reconcile the situation. The person working the drive through was talking to their coworkers and ignoring me when I tried to ask about my third drink so I ended up leaving without it since they acted like it was an inconvenience that my order was wrong when they messed it up.
Atmosphere: 1
Food: 1
Service: 1
The older gentleman at the window was unbelievably rude in all of his demeanor from start to finish; “what else? Come up?”. The barista that made my drink (although perfectly handcrafted) looked miserable and annoyed. When I asked why I was charged for Java chips in my Java Chip Frappuccino, I was made to feel ignorant for not knowing that “this is the way things are done now”. This left a nasty feeling in my soul about Starbucks. I’ve dealt with bad customer service in my life, but I certainly do not ever expect this from Starbucks - my spirit did not feel nurtured, or inspired. I’m sad and disappointed. I called to vent but hung up after the person who answered basically yelled “hello”. The food and drink were perfect 😭
Atmosphere: 1
Food: 5
Service: 1
I dont ever want to buy anything from this location. Horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Avoid this starbucks! Terrible customer service.
Bad customer service. Why is this place so stingy?
Atmosphere: 1
Food: 1
Service: 1
11/14/25 @ 3:15pm. Drive-thru.
Apparently, In order to get a cup of ice-water, you’d have to purchase something first. Black curly hair girl was very rude. I will be back to this location to get the same thing.
Atmosphere: 1
Food: 1
Service: 1
Love this location but miss the question of the day thing. Thanks for nothing to the new district manager for changing that 🙄 😑 way to bring morale down immediately. dissatisfied customer named brittani
Atmosphere: 3
Food: 5
Service: 5
This is the cutest Starbucks! Also super clean, and everyone is so nice! I got acknowledged when waiting at the register for ONE SECOND and helped quickly. The young lady who rang me up was just super nice, and I will definitely be back. I forgot to get her name, but she was just awesome. I was CHK 721181.
Atmosphere: 5
Food: 5
Service: 5
Not bad place, but I asked to get a venti drink with ice on the side, and they only gave me half of the cup. I've done it before and it was fine. I paid the full price, and only got half of what I paid for. It is unacceptable
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Take forever to make drinks
This has been my go to place for the past couple of years now. To where they all know my order as soon as I pull up to drive through board lol. Great service!! 👍🏽 friendly staff, I mean a couple of the new younger staff aren't so great at customer service, but its only two of them so as long as they dont get rude I don't really react.
Atmosphere: 4
Food: 4
Service: 5
They get it right!!
U see I'm so picky I get extra extra things added an they do it with a smile 😁
Service: 5
Super fast and polite! Plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
This is my favorite starbucks!! I look forward to seeing Moses. His customer service and personalty are amazing!!! He really makes my days better ❤️
Atmosphere: 5
Food: 5
Service: 5
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