Becarful going to this place, i got a cold cut sub and it was slimmy like someone spit in my food. The sad thing is that i already ate half the sandwich. Shut this business down PLEASE!!!
Atmosphere: 1
Food: 1
Service: 1
Kaleb Hasbrook
TERRIBLE CUSTOMER SERVICE i have been a fan of subway since i was little and it was very disappointing on how my customer experience was with them otp, I accidentally placed an order here and was calling the store immediately before my order even went through from paying to building on the app and ask them if they can cancel it or move it to another Subway location, They told me they will go get a manager to see if they can fix it and then hung up on me, After they did that I recalled The store to see if it was just a connection Issue but when I called back, and asked if they were able to get the manager and they immediately said there’s no manager there which I find where why you would tell me that you would find a manager to answer the question just to lie to me and hang up for me to need to call back for you to tell me the correct answer But when I asked them if they can cancel the order or transfer it to a different subway location they said no, they cannot even though I have accidentally placed an order at a wrong subway location and they were able to before transfer it or cancel the order from the store, but these stores in Auburn are not good at customer service and are terrible of making the customers experience good I’ve always ordered through the app just so I don’t have to be bothered by dealing with them not being able to hear me say what I would like on my sub correctly or need to repeat myself several times, even on the website they say the Auburn locations sometimes have deals with the 699 now 899 deal foot-long code and when I have Ordered online through the website with my card to use the code. It would take my money and Say that the order has been void and I don’t get my money back in my account which is very disappointing
Edit I payed for a friend to go get me my sub and they didnt even have it made and still took my money pathetic
Atmosphere: 1
Food: 1
Service: 1
Tim Smith
The service here was terrible the lady that made the sandwiches was rude and could not be understood or heard she toasted the sandwich with lettuce and tomatoes in it after that we walked out and left
Deniel Lavrentyev
Please look at order before making sandwiches,never done correctly when ordering online
Atmosphere: 5
Food: 4
Service: 1
Carolina Carrillo
Horrible customer service and they did my order completely wrong and plus that they gave me bad attitude and raw sandwich they also rob people please don’t go here
james dieter
These jokers had some homemade sign on the order counter saying they would only honor subway coupons for certain sandwiches. No restrictions on the coupon, just their house rules. Does subway know they do this?!
Atmosphere: 1
Food: 5
Service: 1
Jean-Claude Jr. Lefebvre
Small, safe and quick. The staff was very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip, Oven Roasted Turkey & Ham
Rebecca Heaton
The owner is very hands on and does a great job of quality control. He takes pride in his business. The employees are very friendly. Food is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Code Green
This location picks and chooses what coupons they will honor. Also has happened at the 800 S. Grady Way Subway in Renton. Stay away.
Atmosphere: 1
Food: 2
Service: 1
margie huss
Great service, great food fresh, tasty, with a smile!
They stop allowing customers to come in more than 30 minutes before they close. It has been various occasions where I go with more than 30 minutes to spare before they close and they have the door locked and do not allow anyone in. Non existent customer service and horrible location and
Atmosphere: 1
Food: 1
Service: 1
AATIF
Perfect service and helpfully
Atmosphere: 5
Food: 5
Service: 5
Chris “Trouble” Tarrats
A good quick sandwich
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Rotisserie-Style Chicken Footlong Regular Sub, Oven Roasted Turkey Footlong Regular Sub, Chicken & Bacon Ranch Melt Footlong Melt, Italian B M T Footlong Regular Sub
Ayush Pokharel
Very friendly and professional people.
Atmosphere: 5
Food: 5
Service: 5
Craig Olson
Yeah this wasn't too bad I really like the girl in there she was good employee had a lot of meat on my sandwich was I've been the worst place is so this is pretty good and the pricing to be reasonable for a double meat 250 with tax for just to meet so cool problem there is that the sun is glaring in at 9 at night and they need to I need some shades or a lot of tinting.
Vegetarian options: Yeah they have a business. I guess you didn't even get a vegan Patty if you want you want meet like stuff.
Kid-friendliness: Cool with kids
Parking: A lot of parking there plenty of especially later when all the other businesses are closed.
Wheelchair accessibility: They would have to let you in.
Dietary restrictions: U you would need to ask.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Veggie Delite for Kids, Cookies, Meatball Marinara, Spicy Italian Melt
Becarful going to this place, i got a cold cut sub and it was slimmy like someone spit in my food. The sad thing is that i already ate half the sandwich. Shut this business down PLEASE!!!
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE CUSTOMER SERVICE
i have been a fan of subway since i was little and it was very disappointing on how my customer experience was with them otp, I accidentally placed an order here and was calling the store immediately before my order even went through from paying to building on the app and ask them if they can cancel it or move it to another Subway location, They told me they will go get a manager to see if they can fix it and then hung up on me, After they did that I recalled The store to see if it was just a connection Issue but when I called back, and asked if they were able to get the manager and they immediately said there’s no manager there which I find where why you would tell me that you would find a manager to answer the question just to lie to me and hang up for me to need to call back for you to tell me the correct answer But when I asked them if they can cancel the order or transfer it to a different subway location they said no, they cannot even though I have accidentally placed an order at a wrong subway location and they were able to before transfer it or cancel the order from the store, but these stores in Auburn are not good at customer service and are terrible of making the customers experience good I’ve always ordered through the app just so I don’t have to be bothered by dealing with them not being able to hear me say what I would like on my sub correctly or need to repeat myself several times, even on the website they say the Auburn locations sometimes have deals with the 699 now 899 deal foot-long code and when I have Ordered online through the website with my card to use the code. It would take my money and Say that the order has been void and I don’t get my money back in my account which is very disappointing
Edit
I payed for a friend to go get me my sub and they didnt even have it made and still took my money pathetic
Atmosphere: 1
Food: 1
Service: 1
The service here was terrible the lady that made the sandwiches was rude and could not be understood or heard she toasted the sandwich with lettuce and tomatoes in it after that we walked out and left
Please look at order before making sandwiches,never done correctly when ordering online
Atmosphere: 5
Food: 4
Service: 1
Horrible customer service and they did my order completely wrong and plus that they gave me bad attitude and raw sandwich they also rob people please don’t go here
These jokers had some homemade sign on the order counter saying they would only honor subway coupons for certain sandwiches. No restrictions on the coupon, just their house rules. Does subway know they do this?!
Atmosphere: 1
Food: 5
Service: 1
Small, safe and quick. The staff was very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip, Oven Roasted Turkey & Ham
The owner is very hands on and does a great job of quality control. He takes pride in his business. The employees are very friendly. Food is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
This location picks and chooses what coupons they will honor. Also has happened at the 800 S. Grady Way Subway in Renton. Stay away.
Atmosphere: 1
Food: 2
Service: 1
Great service, great food fresh, tasty, with a smile!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They stop allowing customers to come in more than 30 minutes before they close. It has been various occasions where I go with more than 30 minutes to spare before they close and they have the door locked and do not allow anyone in. Non existent customer service and horrible location and
Atmosphere: 1
Food: 1
Service: 1
Perfect service and helpfully
Atmosphere: 5
Food: 5
Service: 5
A good quick sandwich
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Rotisserie-Style Chicken Footlong Regular Sub, Oven Roasted Turkey Footlong Regular Sub, Chicken & Bacon Ranch Melt Footlong Melt, Italian B M T Footlong Regular Sub
Very friendly and professional people.
Atmosphere: 5
Food: 5
Service: 5
Yeah this wasn't too bad I really like the girl in there she was good employee had a lot of meat on my sandwich was I've been the worst place is so this is pretty good and the pricing to be reasonable for a double meat 250 with tax for just to meet so cool problem there is that the sun is glaring in at 9 at night and they need to I need some shades or a lot of tinting.
Vegetarian options: Yeah they have a business. I guess you didn't even get a vegan Patty if you want you want meet like stuff.
Kid-friendliness: Cool with kids
Parking: A lot of parking there plenty of especially later when all the other businesses are closed.
Wheelchair accessibility: They would have to let you in.
Dietary restrictions: U you would need to ask.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Veggie Delite for Kids, Cookies, Meatball Marinara, Spicy Italian Melt
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