Got a regular cortado and pecana cortado. I haven’t had cortado with sugar already in it before 😞 barista did not inform us that the cortado comes with premixed sugar in it. Pecana coffee was ok.
Atmosphere: 5
Food: 3
Service: 3
Alejandra Mendez Rodriguez (Ale)
Why was there a roach inside of my frap....
Atmosphere: 5
Food: 1
Service: 5
Tony Ishere
This location is TRASH! This is supposed to be an oat milk shaken expresó. Literally got it half empty and most of it was ice. Can't tell me the barista didn't know/see what she made and put out...
Service: 1
Hutch Hayslip
Ashlyn is such a fast worker and super nice.
Atmosphere: 5
Food: 5
Service: 5
jenny pringle
Very friendly staff. NO issues with what i ordered.
Atmosphere: 5
Food: 4
Service: 5
Ellie Rogers
They do not understand the meaning of less ice. Also there was a crack in my cup and my drink spilled all over me. I came back to have them remake my drink and yet again there was more ice than latte. Super disappointing.
Suzanne Carlson
Very friendly staff ♡ Great service ♡ Fabulous coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Ash
Honestly I used to love the Starbucks but since they started the new 12 minute policy before ordering through the drive-thru it's awful. I don't mind the whole 12 minute thing but when I have actually waited that long we get cold sandwiches and I don't have time to come back to the drive-thru second time so that they can get it correct. Then I have ordered online for instance last week and my food's been ready within 2 minutes so if they want to change that policy this specific Starbucks needs to learn how to do it right. If I wait the full 12 minutes everything is cold if I don't then they get an attitude. I started going to different Starbucks and they're much better but I wish the one in BG was better. I've heard they're going downhill. Gonna have to try dutch or somewhere where service is wanted
Byron Overton
I absolutely love this Starbucks. Everyone is always so kind and smiling with positivity. Sometimes I go in just to experience what customer service was once like.
Atmosphere: 5
Food: 5
Service: 5
George Whittum III
Quick service and the blackberry sage refresher is awesome.
Drink was out pretty quick so that was nice but the blonde lady that was at the window was a bit rude😕probably wont be coming back to this location until management fixes attitudes
Ann
Excellent service!
Pat B (SweetPatty)
Slow service and they mobile ordering is now useless, i used to put the order in 5 to 10 mins away and would be fine. Now it doesn't seem to matter. Put it in close to20 mins early and still had to wait 10 mins for my order. Ridiculous
Whitney Walker
No more Starbucks ever again! Straws are dangerous and break with simple accidental drop my straw shattered! I already have GI issues can’t eat solid foods! I possibly swallowed a small piece. Please I pray this one use the biodegradable straws omfg I’m traumatized Thank a lot!
Got a regular cortado and pecana cortado. I haven’t had cortado with sugar already in it before 😞 barista did not inform us that the cortado comes with premixed sugar in it. Pecana coffee was ok.
Atmosphere: 5
Food: 3
Service: 3
Why was there a roach inside of my frap....
Atmosphere: 5
Food: 1
Service: 5
This location is TRASH!
This is supposed to be an oat milk shaken expresó. Literally got it half empty and most of it was ice.
Can't tell me the barista didn't know/see what she made and put out...
Service: 1
Ashlyn is such a fast worker and super nice.
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff. NO issues with what i ordered.
Atmosphere: 5
Food: 4
Service: 5
They do not understand the meaning of less ice. Also there was a crack in my cup and my drink spilled all over me. I came back to have them remake my drink and yet again there was more ice than latte. Super disappointing.
Very friendly staff ♡ Great service ♡ Fabulous coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Honestly I used to love the Starbucks but since they started the new 12 minute policy before ordering through the drive-thru it's awful. I don't mind the whole 12 minute thing but when I have actually waited that long we get cold sandwiches and I don't have time to come back to the drive-thru second time so that they can get it correct. Then I have ordered online for instance last week and my food's been ready within 2 minutes so if they want to change that policy this specific Starbucks needs to learn how to do it right. If I wait the full 12 minutes everything is cold if I don't then they get an attitude.
I started going to different Starbucks and they're much better but I wish the one in BG was better. I've heard they're going downhill. Gonna have to try dutch or somewhere where service is wanted
I absolutely love this Starbucks. Everyone is always so kind and smiling with positivity. Sometimes I go in just to experience what customer service was once like.
Atmosphere: 5
Food: 5
Service: 5
Quick service and the blackberry sage refresher is awesome.
Restaurantji Recommends
Drink was out pretty quick so that was nice but the blonde lady that was at the window was a bit rude😕probably wont be coming back to this location until management fixes attitudes
Excellent service!
Slow service and they mobile ordering is now useless, i used to put the order in 5 to 10 mins away and would be fine. Now it doesn't seem to matter. Put it in close to20 mins early and still had to wait 10 mins for my order. Ridiculous
No more Starbucks ever again! Straws are dangerous and break with simple accidental drop my straw shattered! I already have GI issues can’t eat solid foods! I possibly swallowed a small piece. Please I pray this one use the biodegradable straws omfg I’m traumatized Thank a lot!
Nice and cozy place
Atmosphere: 5
Food: 4
Service: 5
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