Honestly I used to love the Starbucks but since they started the new 12 minute policy before ordering through the drive-thru it's awful. I don't mind the whole 12 minute thing but when I have actually waited that long we get cold sandwiches and I don't have time to come back to the drive-thru second time so that they can get it correct. Then I have ordered online for instance last week and my food's been ready within 2 minutes so if they want to change that policy this specific Starbucks needs to learn how to do it right. If I wait the full 12 minutes everything is cold if I don't then they get an attitude. I started going to different Starbucks and they're much better but I wish the one in BG was better. I've heard they're going downhill. Gonna have to try dutch or somewhere where service is wanted
Byron Overton
I absolutely love this Starbucks. Everyone is always so kind and smiling with positivity. Sometimes I go in just to experience what customer service was once like.
George Whittum III
Quick service and the blackberry sage refresher is awesome.
Kyle Mcpherren
Drink was out pretty quick so that was nice but the blonde lady that was at the window was a bit rude😕probably wont be coming back to this location until management fixes attitudes
Ann
Excellent service!
Pat B (SweetPatty)
Slow service and they mobile ordering is now useless, i used to put the order in 5 to 10 mins away and would be fine. Now it doesn't seem to matter. Put it in close to20 mins early and still had to wait 10 mins for my order. Ridiculous
Whitney Walker
No more Starbucks ever again! Straws are dangerous and break with simple accidental drop my straw shattered! I already have GI issues can’t eat solid foods! I possibly swallowed a small piece. Please I pray this one use the biodegradable straws omfg I’m traumatized Thank a lot!
Paul Chaban
Nice and cozy place
Atmosphere: 5
Food: 4
Service: 5
Abigail G
*Updated: filed a complaint with corporate and they gave a $5 gift card which was nice. Figured I would use it to give this location a second chance in case last time was an "off day"...yet again, they refused to split our drinks. It is just this stores policy (not a Starbucks rule), and is absolutely greedy. It isn't hard to add a fee for an extra cup. The manager of this store does NOT represent the Starbucks company mission or customer promise.
Went to use a gift card my daughter won as a prize - asked to split a grande drink into two cups (since my toddler wanted some of the drink) but was reprimanded by an employee (possibly manager) stating "just so you know for next time, we don't split drinks into separate cups. You have to order separate drinks." We also ordered a venti drink so there should have been NO issue.
To my knowledge, Starbucks doesn't have a policy on this and I am appalled that an employee felt the need to inform me of a made up policy when it was supposed to be a celebratory trip.
There are nicer coffee shops in Battle Ground that don't hesitate to split your drinks, and are much cheaper! Next time will go out of my way to avoid this location.
Still a Starbucks, friendly staff, consistent drinks, you be anywhere and it looks the same. Even in Xian, except in Xian no one knew how to operate the espresso machine.... I guess they know now
Atmosphere: 4
Food: 5
Service: 4
Parker Dj
Always love some good starbucks everyone is always so nice and it's such a chill atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake Pop, Kale & Mushroom Egg Bites, Tomato & Mozzarella on Focaccia
Charles Hughes
Great location for professional service!
Atmosphere: 5
Food: 5
Service: 5
Rosemary Andrykanus
Very slow. Ordered on a mobile and said it would be ready in 6-9 mins. Once in store (after 10 mins) I waited another 10 mins. And after waiting a total of 20 mins they couldn’t fulfil my order because they didn’t have oat milk. Not happy.
Honestly I used to love the Starbucks but since they started the new 12 minute policy before ordering through the drive-thru it's awful. I don't mind the whole 12 minute thing but when I have actually waited that long we get cold sandwiches and I don't have time to come back to the drive-thru second time so that they can get it correct. Then I have ordered online for instance last week and my food's been ready within 2 minutes so if they want to change that policy this specific Starbucks needs to learn how to do it right. If I wait the full 12 minutes everything is cold if I don't then they get an attitude.
I started going to different Starbucks and they're much better but I wish the one in BG was better. I've heard they're going downhill. Gonna have to try dutch or somewhere where service is wanted
I absolutely love this Starbucks. Everyone is always so kind and smiling with positivity. Sometimes I go in just to experience what customer service was once like.
Quick service and the blackberry sage refresher is awesome.
Drink was out pretty quick so that was nice but the blonde lady that was at the window was a bit rude😕probably wont be coming back to this location until management fixes attitudes
Excellent service!
Slow service and they mobile ordering is now useless, i used to put the order in 5 to 10 mins away and would be fine. Now it doesn't seem to matter. Put it in close to20 mins early and still had to wait 10 mins for my order. Ridiculous
No more Starbucks ever again! Straws are dangerous and break with simple accidental drop my straw shattered! I already have GI issues can’t eat solid foods! I possibly swallowed a small piece. Please I pray this one use the biodegradable straws omfg I’m traumatized Thank a lot!
Nice and cozy place
Atmosphere: 5
Food: 4
Service: 5
*Updated: filed a complaint with corporate and they gave a $5 gift card which was nice. Figured I would use it to give this location a second chance in case last time was an "off day"...yet again, they refused to split our drinks. It is just this stores policy (not a Starbucks rule), and is absolutely greedy. It isn't hard to add a fee for an extra cup. The manager of this store does NOT represent the Starbucks company mission or customer promise.
Went to use a gift card my daughter won as a prize - asked to split a grande drink into two cups (since my toddler wanted some of the drink) but was reprimanded by an employee (possibly manager) stating "just so you know for next time, we don't split drinks into separate cups. You have to order separate drinks." We also ordered a venti drink so there should have been NO issue.
To my knowledge, Starbucks doesn't have a policy on this and I am appalled that an employee felt the need to inform me of a made up policy when it was supposed to be a celebratory trip.
There are nicer coffee shops in Battle Ground that don't hesitate to split your drinks, and are much cheaper! Next time will go out of my way to avoid this location.
Atmosphere: 5
Service: 1
This is one of my favorite Starbucks to go to.
Atmosphere: 5
Service: 5
Restaurantji Recommends
Still a Starbucks, friendly staff, consistent drinks, you be anywhere and it looks the same. Even in Xian, except in Xian no one knew how to operate the espresso machine.... I guess they know now
Atmosphere: 4
Food: 5
Service: 4
Always love some good starbucks everyone is always so nice and it's such a chill atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake Pop, Kale & Mushroom Egg Bites, Tomato & Mozzarella on Focaccia
Great location for professional service!
Atmosphere: 5
Food: 5
Service: 5
Very slow. Ordered on a mobile and said it would be ready in 6-9 mins. Once in store (after 10 mins) I waited another 10 mins. And after waiting a total of 20 mins they couldn’t fulfil my order because they didn’t have oat milk. Not happy.
Always delicious!
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