*Updated: filed a complaint with corporate and they gave a $5 gift card which was nice. Figured I would use it to give this location a second chance in case last time was an "off day"...yet again, they refused to split our drinks. It is just this stores policy (not a Starbucks rule), and is absolutely greedy. It isn't hard to add a fee for an extra cup. The manager of this store does NOT represent the Starbucks company mission or customer promise.
Went to use a gift card my daughter won as a prize - asked to split a grande drink into two cups (since my toddler wanted some of the drink) but was reprimanded by an employee (possibly manager) stating "just so you know for next time, we don't split drinks into separate cups. You have to order separate drinks." We also ordered a venti drink so there should have been NO issue.
To my knowledge, Starbucks doesn't have a policy on this and I am appalled that an employee felt the need to inform me of a made up policy when it was supposed to be a celebratory trip.
There are nicer coffee shops in Battle Ground that don't hesitate to split your drinks, and are much cheaper! Next time will go out of my way to avoid this location.
Atmosphere: 5
Service: 1
Danielle Geronime
This is one of my favorite Starbucks to go to.
Atmosphere: 5
Service: 5
greenerwheels
Still a Starbucks, friendly staff, consistent drinks, you be anywhere and it looks the same. Even in Xian, except in Xian no one knew how to operate the espresso machine.... I guess they know now
Atmosphere: 4
Food: 5
Service: 4
Parker Dj
Always love some good starbucks everyone is always so nice and it's such a chill atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake Pop, Kale & Mushroom Egg Bites, Tomato & Mozzarella on Focaccia
Charles Hughes
Great location for professional service!
Atmosphere: 5
Food: 5
Service: 5
Rosemary Andrykanus
Very slow. Ordered on a mobile and said it would be ready in 6-9 mins. Once in store (after 10 mins) I waited another 10 mins. And after waiting a total of 20 mins they couldn’t fulfil my order because they didn’t have oat milk. Not happy.
Mason Meisner
Always delicious!
Sofia Kemppainen
Amazing service and delicious food and drinks!
Atmosphere: 5
Food: 5
Service: 5
Grahame's World
Good service, good coffee, and some comfy chairs. The only negative was a background sour milk smell.
I don't understand what happens at this location, but the drinks are always off - especially the cold brew drinks. I don't know if they're just not following the recipe or not cleaning stuff right but the taste is consistently off. It's a shame because the staff is always nice.
David Smith
We went and ordered 2 drinks and bought 2 cups and it was fast and efficient.
Atmosphere: 5
Food: 5
Service: 5
Betty
the employee gave a very unpleasant attitude, no one said goodbye to me
Atmosphere: 1
Food: 1
Service: 1
J S
Nice store with nice people
Em D
Carmel frappe tasted awful, it was clearly made with old stale coffee. Got a chocolate cake pop for each of my daughters, and one almost threw up after tasting it. And the other one said it was disgusting. So slimey
Nice and cozy place
Atmosphere: 5
Food: 4
Service: 5
*Updated: filed a complaint with corporate and they gave a $5 gift card which was nice. Figured I would use it to give this location a second chance in case last time was an "off day"...yet again, they refused to split our drinks. It is just this stores policy (not a Starbucks rule), and is absolutely greedy. It isn't hard to add a fee for an extra cup. The manager of this store does NOT represent the Starbucks company mission or customer promise.
Went to use a gift card my daughter won as a prize - asked to split a grande drink into two cups (since my toddler wanted some of the drink) but was reprimanded by an employee (possibly manager) stating "just so you know for next time, we don't split drinks into separate cups. You have to order separate drinks." We also ordered a venti drink so there should have been NO issue.
To my knowledge, Starbucks doesn't have a policy on this and I am appalled that an employee felt the need to inform me of a made up policy when it was supposed to be a celebratory trip.
There are nicer coffee shops in Battle Ground that don't hesitate to split your drinks, and are much cheaper! Next time will go out of my way to avoid this location.
Atmosphere: 5
Service: 1
This is one of my favorite Starbucks to go to.
Atmosphere: 5
Service: 5
Still a Starbucks, friendly staff, consistent drinks, you be anywhere and it looks the same. Even in Xian, except in Xian no one knew how to operate the espresso machine.... I guess they know now
Atmosphere: 4
Food: 5
Service: 4
Always love some good starbucks everyone is always so nice and it's such a chill atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake Pop, Kale & Mushroom Egg Bites, Tomato & Mozzarella on Focaccia
Great location for professional service!
Atmosphere: 5
Food: 5
Service: 5
Very slow. Ordered on a mobile and said it would be ready in 6-9 mins. Once in store (after 10 mins) I waited another 10 mins. And after waiting a total of 20 mins they couldn’t fulfil my order because they didn’t have oat milk. Not happy.
Always delicious!
Amazing service and delicious food and drinks!
Atmosphere: 5
Food: 5
Service: 5
Good service, good coffee, and some comfy chairs. The only negative was a background sour milk smell.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I don't understand what happens at this location, but the drinks are always off - especially the cold brew drinks. I don't know if they're just not following the recipe or not cleaning stuff right but the taste is consistently off. It's a shame because the staff is always nice.
We went and ordered 2 drinks and bought 2 cups and it was fast and efficient.
Atmosphere: 5
Food: 5
Service: 5
the employee gave a very unpleasant attitude, no one said goodbye to me
Atmosphere: 1
Food: 1
Service: 1
Nice store with nice people
Carmel frappe tasted awful, it was clearly made with old stale coffee. Got a chocolate cake pop for each of my daughters, and one almost threw up after tasting it. And the other one said it was disgusting. So slimey
Atmosphere: 1
Food: 1
Service: 1
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