This place ROCKS! Not only is the food delicious, but the service is superb. We can get a little busy at times but they deal with it by giving you a text to let you know when your table is ready. And the best part... they celebrated my partner's birthday by giving her a free drink and a free meal! We will be back!
Dietary restrictions: My partner is pescatarian and they were very easily accommodated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Claudia Ruslan
I have been to this and Tukwila location a few times now. I'm surprised to see the review for this one. Yes, waiting is long but they put out the estimated wait time that is updated as often as they can. Also, they want to make sure that every hot pot bowl that comes out is fresh and hot. So, because it's hot food, people takes longer to eat them (also I think most people want to enjoy it instead of burning their tongue.)
If you come for lunch time, you get to choose a drink (green tea or wintermelon at the time I write this review).
We came around 12.15pm, saw the estimated wait time is 20-30 minutes. Got the table at 12.30pm.
The only downside to this location is parking as the space is limited and some people can't park their car in the line, making others struggle to park theirs.
However, the food came out wonderful. The taste is always consistent, which is a good thing! Our favorite is Taiwanese Spicy, it is definitely enough for the 2 of us. Our second favorite is thai tomato and then beef. It's hard to beat the flavor and level of spiciness of the Taiwanese Spicy so we always choose that but if you can't handle spicy, do not order that and blame the restaurant that it's too spicy. The many times we come to this place, we never experience the food that's bland. Service is always friendly, helpful. They will refill your water, soup, sauces if you ask for it (or if they happen to walk pass.) Food never disappoint.
Seriously with the price that we pay, we can't have anything but positive experience with this chain. Our first time was in Tukwila, so coming here this place is smaller than that so wait time can be a bit longer. We always just order from large so 1 of that with 2 bowls of rice is plenty for us. We love their garlic bean paste sauce, it is our favorite!!
Drinks that we've tried and recommend are amber oolong tea and amber oolong milk tea. Their boba also have not disappoint us.
All in all, great experience and affordable food. We often see a single customer dining out by themselves and they don't seem to mind at all. Seems normal to do that in this place, which is nice to see. If you want to have hot pot without the price of hot pot, this is a good option for you.
Atmosphere: 5
Food: 5
Service: 5
Samantha Morr
I could write a love story for Boiling Point! I always order the Korean Bean Paste and I've never been disappointed. The food is always delicious and the staff is attentive and quick!
It is a smaller space, which means during rush times, it is always full and there is usually at least a 45 minute wait for any group over 2 people. But I think it's worth it! Although I would not recommend coming here with a group any larger than 4. The space is too small and you will probably wait for a long time due to the limited seats. There are other Boiling Point locations by Renton and in Seattle that are larger.
There is a small parking lot, which has free parking but the spaces are limited. However we have always found at least a couple spots open, even during lunch time on the weekends.
Wheelchair accessibility: Since the space is small, it would be very difficult to navigate most mobility devices through the space.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Korean Hot Pot, Bean Paste, Hot Pot, Korean Bean Paste Hot Soup
Jay Soup
I’m not going to lie, it was probably the worst experience I’ve had at Boiling point and I’ve been to 3 locations. I get it was busy because of the promo for their anniversary (which isn’t even that good since I bought a large soup and only got a small soup voucher back). But the wait for my group of 7 was almost a 2 hour wait time. And in the end they ended up splitting us apart anyways so what was the point for us to wait that long? After we finally got sat one of the waitresses (a lady) was rude as hell from the get-go. She gave us attitude regarding the promo and their employee (an old man) started yelling across the restaurant. To top it off she side eyed my friends and plopped the check tray on the table. 1/5 experience wouldn’t come back to this place >___>
Atmosphere: 2
Food: 2
Service: 1
Fei Yi
Forgot to add meat to my miso.
Only offer 20% off next time. And hang up immediately after I take the offer reluctantly.
Food: 3
Service: 1
Recommended dishes: Hot Pot
JoAlwaysOnTheGo
This place is efficient, relatively affordable with decent individual hot pot soup options. There's also a worthwhile happy hour including their tea drinks. Decent low fuss option.
Atmosphere: 3
Food: 4
Service: 4
Dexter Kuah
Taiwanese spicy hot pot is the best
Atmosphere: 5
Food: 5
Service: 5
Julia
I went to dine between 8:00 and 9:00 this evening. The English-speaking female clerk had a very bad attitude. If you don’t want to be described as gangbang when eating with a group of people, then absolutely don’t go there.
Service: 1
Fei Xie
Cannot order anything from their website. Pickup service is down and not back up for long time.
Service: 2
P.
A certain waitress has a bad attitude??? It’s not delicious either, the soup is very bland, don’t come here!
I usually love boiling point, but very disappointed at the quality at this location. 2 out of 2 of my clams didn’t open, meaning they were dirty. The lamb soup vegetables were undercooked, and the Taiwan spicy was too spicy, which for an extreme spice eater is telling.
Food: 3
Mr. Eminem
Came here for a quick craving. Servers were attentive and cooperative for my whole visit making it a smooth and simple visit. The girl with the pink hair was able to quickly take care of my table :) I'll likely come again to this location with my family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Hot Pot
Wess Johnson
No gluten free options. Asked at the beginning of reserving a table was told yes waited 40 min to be told they don't have these options.
Atmosphere: 1
Food: 1
Service: 1
Harry D
Wait time too long
Quynh Huynh
Customer service needs to be improved. Wait time is always long and even when you get in, it will take another 20-25 mins for the food. The food is good but the atmosphere is not impressive.
This place ROCKS! Not only is the food delicious, but the service is superb. We can get a little busy at times but they deal with it by giving you a text to let you know when your table is ready. And the best part... they celebrated my partner's birthday by giving her a free drink and a free meal! We will be back!
Dietary restrictions: My partner is pescatarian and they were very easily accommodated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
I have been to this and Tukwila location a few times now. I'm surprised to see the review for this one. Yes, waiting is long but they put out the estimated wait time that is updated as often as they can. Also, they want to make sure that every hot pot bowl that comes out is fresh and hot. So, because it's hot food, people takes longer to eat them (also I think most people want to enjoy it instead of burning their tongue.)
If you come for lunch time, you get to choose a drink (green tea or wintermelon at the time I write this review).
We came around 12.15pm, saw the estimated wait time is 20-30 minutes. Got the table at 12.30pm.
The only downside to this location is parking as the space is limited and some people can't park their car in the line, making others struggle to park theirs.
However, the food came out wonderful. The taste is always consistent, which is a good thing! Our favorite is Taiwanese Spicy, it is definitely enough for the 2 of us. Our second favorite is thai tomato and then beef. It's hard to beat the flavor and level of spiciness of the Taiwanese Spicy so we always choose that but if you can't handle spicy, do not order that and blame the restaurant that it's too spicy. The many times we come to this place, we never experience the food that's bland. Service is always friendly, helpful. They will refill your water, soup, sauces if you ask for it (or if they happen to walk pass.) Food never disappoint.
Seriously with the price that we pay, we can't have anything but positive experience with this chain. Our first time was in Tukwila, so coming here this place is smaller than that so wait time can be a bit longer. We always just order from large so 1 of that with 2 bowls of rice is plenty for us. We love their garlic bean paste sauce, it is our favorite!!
Drinks that we've tried and recommend are amber oolong tea and amber oolong milk tea. Their boba also have not disappoint us.
All in all, great experience and affordable food. We often see a single customer dining out by themselves and they don't seem to mind at all. Seems normal to do that in this place, which is nice to see. If you want to have hot pot without the price of hot pot, this is a good option for you.
Atmosphere: 5
Food: 5
Service: 5
I could write a love story for Boiling Point! I always order the Korean Bean Paste and I've never been disappointed. The food is always delicious and the staff is attentive and quick!
It is a smaller space, which means during rush times, it is always full and there is usually at least a 45 minute wait for any group over 2 people. But I think it's worth it! Although I would not recommend coming here with a group any larger than 4. The space is too small and you will probably wait for a long time due to the limited seats. There are other Boiling Point locations by Renton and in Seattle that are larger.
There is a small parking lot, which has free parking but the spaces are limited. However we have always found at least a couple spots open, even during lunch time on the weekends.
Wheelchair accessibility: Since the space is small, it would be very difficult to navigate most mobility devices through the space.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Korean Hot Pot, Bean Paste, Hot Pot, Korean Bean Paste Hot Soup
I’m not going to lie, it was probably the worst experience I’ve had at Boiling point and I’ve been to 3 locations. I get it was busy because of the promo for their anniversary (which isn’t even that good since I bought a large soup and only got a small soup voucher back). But the wait for my group of 7 was almost a 2 hour wait time. And in the end they ended up splitting us apart anyways so what was the point for us to wait that long? After we finally got sat one of the waitresses (a lady) was rude as hell from the get-go. She gave us attitude regarding the promo and their employee (an old man) started yelling across the restaurant. To top it off she side eyed my friends and plopped the check tray on the table. 1/5 experience wouldn’t come back to this place >___>
Atmosphere: 2
Food: 2
Service: 1
Forgot to add meat to my miso.
Only offer 20% off next time. And hang up immediately after I take the offer reluctantly.
Food: 3
Service: 1
Recommended dishes: Hot Pot
This place is efficient, relatively affordable with decent individual hot pot soup options. There's also a worthwhile happy hour including their tea drinks. Decent low fuss option.
Atmosphere: 3
Food: 4
Service: 4
Taiwanese spicy hot pot is the best
Atmosphere: 5
Food: 5
Service: 5
I went to dine between 8:00 and 9:00 this evening. The English-speaking female clerk had a very bad attitude. If you don’t want to be described as gangbang when eating with a group of people, then absolutely don’t go there.
Service: 1
Cannot order anything from their website. Pickup service is down and not back up for long time.
Service: 2
A certain waitress has a bad attitude???
It’s not delicious either, the soup is very bland, don’t come here!
Restaurantji Recommends
I usually love boiling point, but very disappointed at the quality at this location. 2 out of 2 of my clams didn’t open, meaning they were dirty. The lamb soup vegetables were undercooked, and the Taiwan spicy was too spicy, which for an extreme spice eater is telling.
Food: 3
Came here for a quick craving. Servers were attentive and cooperative for my whole visit making it a smooth and simple visit. The girl with the pink hair was able to quickly take care of my table :) I'll likely come again to this location with my family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Hot Pot
No gluten free options. Asked at the beginning of reserving a table was told yes waited 40 min to be told they don't have these options.
Atmosphere: 1
Food: 1
Service: 1
Wait time too long
Customer service needs to be improved. Wait time is always long and even when you get in, it will take another 20-25 mins for the food. The food is good but the atmosphere is not impressive.
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