The service was excellent, and the food was great. I ordered two plates because I thought they would be regular-sized sushi, but the portions were generous!
Atmosphere: 5
Food: 5
Service: 5
Faris Ali Akbar
Good quality sushi
Atmosphere: 5
Food: 5
Service: 5
Cheng-En Chan
Uni is good! But overall it is overpriced. It is not that good at all for two people to pay $220.
Atmosphere: 3
Food: 3
Service: 3
Kero Henein
Terrible service, added additional tip to check and will not answer the phone. Food is delicious, takeout is fine, do not dine in.
Atmosphere: 3
Food: 5
Service: 1
Xiao
Caterpillar roll: eels have lots of bones, cucumber very watery, it seems like they didn’t remove the core parts of cucumber. Lobster roll is ok. Overall: over-priced, portion size is a bit small.
Atmosphere: 4
Food: 3
Service: 4
J Ko
The food and atmosphere were pretty good, but I didn't care for the plastic chopsticks and plates. Even Denny's has non-plastic plates.
Atmosphere: 4
Food: 4
Service: 5
David B. Cross
It has improved under the new name and ownership, but the table service is still not as 5 star as the sushi.
Atmosphere: 3
Food: 5
Service: 3
Tracy Huynh
The service was poor, and the food left much to be desired.
We ordered two rolls and about nine two-piece nigiri. While the Paradise Roll was a promising start, everything went downhill from there. For the price, the quality was disappointing. Frankly, I've had better sushi at Musashi's or even Kura! The toro was tough, with tendon and sinew still intact, giving it a cheap, unpleasant texture.
Most of the nigiri were either topped with or infused with truffle oil, which completely overwhelmed the delicate flavor of the fish. In some cases, it was so overpowering that the sushi was inedible. I genuinely enjoy real truffle slices, but truffle oil is a poor substitute and felt like a gimmicky way to mask low-quality ingredients.
Service was equally frustrating. My husband's drink never arrived, and our server was largely absent. We had to flag someone else down just to get soy sauce. Wait times were excessive, though not as bad as the guest next to us who waited 45 minutes before chasing down the staff himself.
As a longtime sushi lover, I can confidently say I won't be returning. The experience didn't come close to justifying the price or the wait.
Atmosphere: 4
Food: 2
Service: 2
DF Chang
If you have been to Japan or think you know what a good sashimi is, you probably don’t want to come here. At this price range you can find better options elsewhere. The sashimi seems to be Korean style with very thick cut, which is fine but their fish was very chewy and bland (I ordered chutoro). The amberjack sashimi even came with bone inside. Udon was super salty too. Other food was okay. The black cod misoyaki starter was decent. In general I do not recommend even with resy credits, because you will need to wait 30+ minutes for food and waiter might even forget to put in what you ordered and never check back on you.
They were also playing heavy EDM like a night club or something like it’s just not the right fit in my opinion.
if you’d like to use your Resy credit here, please consider somewhere else. Not worth it.
Atmosphere: 4
Food: 2
Service: 4
Em
Food is fresh, service is good. I like the dragon roll, but the sprider roll is so so, won’t order that again. No waiting time around 4:30pm on Saturday.
Atmosphere: 5
Food: 5
Service: 5
Nir S
We booked a table at THEKOI Sushi & Sake four days in advance for our anniversary. When we arrived, there was no table ready and we had to wait about 10 minutes - not a big deal. Unfortunately, the rest of the evening only went downhill. Service was painfully slow. It took nearly an hour just to get our starters, and after another hour we were told our main course (a sushi assortment) still wasn’t ready. The waiter brought us edamame “on the house” and promised 10 more minutes, but 45 minutes later nothing had arrived. At that point, we asked for the check and decided to leave hungry - never receiving our meal.
Even after we asked for the check, someone came to our table to ask what we had ordered. They charged us based only on what we told them we had ordered, and we paid just to get out of there.
To make matters worse, right at the entrance there’s a table set aside just for delivery drivers (see the picture), which makes it obvious where the restaurant’s priorities are - delivery apps over actual diners.
This was actually our second time trying THEKOI. The first visit wasn’t memorable, but we wanted to give them another chance. Sadly, this was an even bigger disappointment, especially on a special occasion. From what we experienced, the restaurant seems to prioritize delivery orders over guests dining in. Definitely not a place I’d recommend for an anniversary or any event where service and reliability matter.
Atmosphere: 1
Food: 2
Service: 2
Song Ko
45 minute wait for my Bento box. And then they told me that they ran out of tuna. No miso soup until I asked. Not a good first impression.
Atmosphere: 3
Food: 1
Service: 3
Megan Lizama
My husband made reservations here for my birthday, since it was near the spa where we’d spent the day. I wish I could comment on the food, but after an hour and forty minutes, my dinner still had not arrived. When we’d been waiting an hour, we finally flagged someone down and he admitted that he was the manager and that our server had forgotten to submit our order. Still, they did nothing to expedite our food, even though the expediter was literally standing beside our table the entire time, ignoring our growing frustration. Eventually, my husband’s food came out and sat on our table going bad for another 30 minutes. When my food had still not arrived after 100 minutes of waiting, we finally threw in the towel and walked out (along with at least one other table who never received their food). The staff was inept and unresponsive. Instead of a tasty and relaxing birthday dinner, I got a watered-down mixed drink, some edamame and a load of frustration that cancelled out my relaxing spa day. Now, I’m feeling obliged to spend my birthday evening writing this one star review. Save yourself the headache (and empty stomach). Pass this restaurant by.
The service was excellent, and the food was great. I ordered two plates because I thought they would be regular-sized sushi, but the portions were generous!
Atmosphere: 5
Food: 5
Service: 5
Good quality sushi
Atmosphere: 5
Food: 5
Service: 5
Uni is good! But overall it is overpriced. It is not that good at all for two people to pay $220.
Atmosphere: 3
Food: 3
Service: 3
Terrible service, added additional tip to check and will not answer the phone. Food is delicious, takeout is fine, do not dine in.
Atmosphere: 3
Food: 5
Service: 1
Caterpillar roll: eels have lots of bones, cucumber very watery, it seems like they didn’t remove the core parts of cucumber.
Lobster roll is ok.
Overall: over-priced, portion size is a bit small.
Atmosphere: 4
Food: 3
Service: 4
The food and atmosphere were pretty good, but I didn't care for the plastic chopsticks and plates. Even Denny's has non-plastic plates.
Atmosphere: 4
Food: 4
Service: 5
It has improved under the new name and ownership, but the table service is still not as 5 star as the sushi.
Atmosphere: 3
Food: 5
Service: 3
The service was poor, and the food left much to be desired.
We ordered two rolls and about nine two-piece nigiri. While the Paradise Roll was a promising start, everything went downhill from there. For the price, the quality was disappointing. Frankly, I've had better sushi at Musashi's or even Kura! The toro was tough, with tendon and sinew still intact, giving it a cheap, unpleasant texture.
Most of the nigiri were either topped with or infused with truffle oil, which completely overwhelmed the delicate flavor of the fish. In some cases, it was so overpowering that the sushi was inedible. I genuinely enjoy real truffle slices, but truffle oil is a poor substitute and felt like a gimmicky way to mask low-quality ingredients.
Service was equally frustrating. My husband's drink never arrived, and our server was largely absent. We had to flag someone else down just to get soy sauce. Wait times were excessive, though not as bad as the guest next to us who waited 45 minutes before chasing down the staff himself.
As a longtime sushi lover, I can confidently say I won't be returning. The experience didn't come close to justifying the price or the wait.
Atmosphere: 4
Food: 2
Service: 2
If you have been to Japan or think you know what a good sashimi is, you probably don’t want to come here. At this price range you can find better options elsewhere. The sashimi seems to be Korean style with very thick cut, which is fine but their fish was very chewy and bland (I ordered chutoro). The amberjack sashimi even came with bone inside. Udon was super salty too. Other food was okay. The black cod misoyaki starter was decent. In general I do not recommend even with resy credits, because you will need to wait 30+ minutes for food and waiter might even forget to put in what you ordered and never check back on you.
They were also playing heavy EDM like a night club or something like it’s just not the right fit in my opinion.
Atmosphere: 3
Food: 2
Service: 2
Food was great. Service is slow.
Atmosphere: 3
Food: 5
Service: 2
Restaurantji Recommends
if you’d like to use your Resy credit here, please consider somewhere else. Not worth it.
Atmosphere: 4
Food: 2
Service: 4
Food is fresh, service is good. I like the dragon roll, but the sprider roll is so so, won’t order that again. No
waiting time around 4:30pm on Saturday.
Atmosphere: 5
Food: 5
Service: 5
We booked a table at THEKOI Sushi & Sake four days in advance for our anniversary. When we arrived, there was no table ready and we had to wait about 10 minutes - not a big deal. Unfortunately, the rest of the evening only went downhill. Service was painfully slow. It took nearly an hour just to get our starters, and after another hour we were told our main course (a sushi assortment) still wasn’t ready. The waiter brought us edamame “on the house” and promised 10 more minutes, but 45 minutes later nothing had arrived. At that point, we asked for the check and decided to leave hungry - never receiving our meal.
Even after we asked for the check, someone came to our table to ask what we had ordered. They charged us based only on what we told them we had ordered, and we paid just to get out of there.
To make matters worse, right at the entrance there’s a table set aside just for delivery drivers (see the picture), which makes it obvious where the restaurant’s priorities are - delivery apps over actual diners.
This was actually our second time trying THEKOI. The first visit wasn’t memorable, but we wanted to give them another chance. Sadly, this was an even bigger disappointment, especially on a special occasion. From what we experienced, the restaurant seems to prioritize delivery orders over guests dining in. Definitely not a place I’d recommend for an anniversary or any event where service and reliability matter.
Atmosphere: 1
Food: 2
Service: 2
45 minute wait for my Bento box. And then they told me that they ran out of tuna. No miso soup until I asked. Not a good first impression.
Atmosphere: 3
Food: 1
Service: 3
My husband made reservations here for my birthday, since it was near the spa where we’d spent the day. I wish I could comment on the food, but after an hour and forty minutes, my dinner still had not arrived. When we’d been waiting an hour, we finally flagged someone down and he admitted that he was the manager and that our server had forgotten to submit our order. Still, they did nothing to expedite our food, even though the expediter was literally standing beside our table the entire time, ignoring our growing frustration. Eventually, my husband’s food came out and sat on our table going bad for another 30 minutes. When my food had still not arrived after 100 minutes of waiting, we finally threw in the towel and walked out (along with at least one other table who never received their food). The staff was inept and unresponsive. Instead of a tasty and relaxing birthday dinner, I got a watered-down mixed drink, some edamame and a load of frustration that cancelled out my relaxing spa day. Now, I’m feeling obliged to spend my birthday evening writing this one star review. Save yourself the headache (and empty stomach). Pass this restaurant by.
Atmosphere: 1
Food: 1
Service: 1
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