$55 for a standard upmarket hotel breakfast is too steep. I mentioned this to a senior staff member, who shot back - “yes, but the quality”. The quality was average and what I’d expect, the price was extraordinary - and charging an extra $6 for a decidedly average espresso was cheeky.
Atmosphere: 2
Food: 4
Service: 3
王浩禾
Lukewarm 2-3 star hotel restaurant buffet for 4 star prices at a 5 star hotel property.
Atmosphere: 3
Food: 2
Service: 3
Michael Lin
The breakfast here was incredibly disappointing — the food was bland and honestly not worth the high price tag. But what truly ruined the experience was the service.
When I asked the server to explain the tax on the bill (since it looked like tax was added on top of a mandatory 20% service charge for a buffet breakfast), she responded rudely and said, “Well, you’re in the United States — we charge taxes here.”
That comment was completely uncalled for and condescending. I spoke perfect English throughout the entire conversation — I was born and raised here in the States. Even if I hadn’t been, no guest deserves to be spoken to that way.
Also, why is there even a mandatory service charge on a self-serve buffet to begin with? The whole setup feels like a cash grab, and the staff’s attitude only makes it worse.
$55 for a standard upmarket hotel breakfast is too steep. I mentioned this to a senior staff member, who shot back - “yes, but the quality”. The quality was average and what I’d expect, the price was extraordinary - and charging an extra $6 for a decidedly average espresso was cheeky.
Atmosphere: 2
Food: 4
Service: 3
Lukewarm 2-3 star hotel restaurant buffet for 4 star prices at a 5 star hotel property.
Atmosphere: 3
Food: 2
Service: 3
The breakfast here was incredibly disappointing — the food was bland and honestly not worth the high price tag. But what truly ruined the experience was the service.
When I asked the server to explain the tax on the bill (since it looked like tax was added on top of a mandatory 20% service charge for a buffet breakfast), she responded rudely and said, “Well, you’re in the United States — we charge taxes here.”
That comment was completely uncalled for and condescending. I spoke perfect English throughout the entire conversation — I was born and raised here in the States. Even if I hadn’t been, no guest deserves to be spoken to that way.
Also, why is there even a mandatory service charge on a self-serve buffet to begin with? The whole setup feels like a cash grab, and the staff’s attitude only makes it worse.
Atmosphere: 2
Food: 2
Service: 1
Nice Atmosphere
Atmosphere: 5
Food: 5
Service: 5
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