Today I stopped by the Nordstrom Grill at Bellevue Square Mall for brunch, and unfortunately, the experience was quite disappointing. I ordered the eggs Benedict, which came with fingerling potatoes and a regular salad. Both sides were overly sauced, leaving them soggy instead of flavorful. The eggs Benedict itself was underwhelming — served on a single piece of bread (not even brioche) and topped with poached eggs that were completely solid, lacking any runny yolk.
The service left much to be desired. When I sat down, no one greeted me, offered a drink, or mentioned any specials. I had to wave someone down just to place my order, and by that time, guests who arrived after me had already been helped. It wasn’t until after I ordered that I finally received my iced tea—no water was ever offered.
When I expressed that the food wasn’t good, the staff kindly told me I didn’t need to pay, which I appreciated. Still, I left a $25 cash tip to cover the iced tea and the meal. I’ve had better experiences here before, but this visit was a letdown. I even mentioned that I had an appointment soon at the DryBar hair salon on the first floor and didn’t have time to wait, but no one offered to remake the dish or provide an alternative. In the end, I left disappointed and still hungry.
I hope this was just an off day, but it certainly makes me hesitant to return anytime soon.
Tam
Update: do yourself a solid and come for weekend brunch. There are three menu options, brunch, daily special and lunch menu. We had the French dip, avocado toast and breakfast sandwich were delightful!
My family goes here pretty regularly, esp when we visit the Bellevue area. Service is always great and food is delicious. Recommend the prime french dip sandwich, turkey avocado club, burrata and tomato salad, ginger sesame salad with petite tenderloin, fish n chips, and of course the tomato bisque. So so good
Jenna Erickson
Found chunks of porcelain in my salad, which I shared and fed to my two year old daughter. I chipped my tooth and cut my tongue. Manager didn’t care, had to ask for my food charge to be refunded.
ivy hua
The wait wasn't too long to get seated, but the problem was how long our beverages took to actually arrive. The food had came first before the rest of the drinks, and we had to request other waiters/ remind our waiters because they forgot our drinks. I ordered a filet mignon and fries and they were okay at best, but the biggest problem was that there was a hair in my food. I'm glad they asked to make a replacement but I was already 2/3 into my steak.
Tyler R.
Bartender could take some lessons from the sales floor on hospitality.
Genevieve Cavit
Actually, my uncle works here as head chef Byron Cavit and is very good at preparing and delivering meals. I really enjoyed the overall experience and will definitely come back often. I got the cilantro lime chicken tacos and an English muffin. For a drink I got a French wine.
Melinda Schlachter-Herman
I had the Caesar salad for lunch. I got so ill couple hours later, clearly food poisoning. Sick for two more days in bed, I called the store they don’t care. I lost wages because of it, I would never eat there again. They give you old food and they should be held accountable. I will tell everyone I know to be aware.
Tara
I know ordering takeout is always a gamble, but I do like the food. Paying $7.25 for a cup of soup that is only filled halfway is just a rip off. We ordered two steak dinners and added soup, if I’m spending $112.00 before delivery tip for two meals adding two cups of soup, fill the soup at least 3/4 way full. It’s laughable and the potato soup was not even good. This is Nordstrom, I expect better.
Siro
The waitress has ignored my request and continue to serve other table even they didn't ask for anything . I lost my patience after 10 mins, and waving the menu to get her attention as we were at the far end of the restaurant. She notice me but decided to mock my waving to her host, then send over her to deal with me. Ok, I am very not okay with such ignorance and judgement so I told the host I am not getting any service and not treated with respect. I got the bill as my family already ordered some starters and paid without tips. Bye bye.
Got the Roasted Turkey & Avocado Club and the Truffle Fries delivered. It was packaged very nicely and so delicious!
Josh van Hulst
So busy with sales today
Faria Alam
Its just ok do dont expect much. When ive asked for Tomato juice, at least offer tobasco/worcestershire etc - nothing! Please let your clients know that your soups are NOT vegetarisn snd swimming with meat/bacon of course -calm doen it doesnt have to ve in everything! Split pea flavour was nice but bacon ruined it! Burrata salad with heirloom tomatoes way too much pesto - go easy
Atmosphere: 3
Food: 3
Service: 3
Sunshine
Nordies Grill never ceases to please and delight - with it's lovely ambience, great food (crab bisque and crab louis salad are my faves), and super staff. They always are very polite and accommodating.
Today I stopped by the Nordstrom Grill at Bellevue Square Mall for brunch, and unfortunately, the experience was quite disappointing. I ordered the eggs Benedict, which came with fingerling potatoes and a regular salad. Both sides were overly sauced, leaving them soggy instead of flavorful. The eggs Benedict itself was underwhelming — served on a single piece of bread (not even brioche) and topped with poached eggs that were completely solid, lacking any runny yolk.
The service left much to be desired. When I sat down, no one greeted me, offered a drink, or mentioned any specials. I had to wave someone down just to place my order, and by that time, guests who arrived after me had already been helped. It wasn’t until after I ordered that I finally received my iced tea—no water was ever offered.
When I expressed that the food wasn’t good, the staff kindly told me I didn’t need to pay, which I appreciated. Still, I left a $25 cash tip to cover the iced tea and the meal. I’ve had better experiences here before, but this visit was a letdown. I even mentioned that I had an appointment soon at the DryBar hair salon on the first floor and didn’t have time to wait, but no one offered to remake the dish or provide an alternative. In the end, I left disappointed and still hungry.
I hope this was just an off day, but it certainly makes me hesitant to return anytime soon.
Update: do yourself a solid and come for weekend brunch. There are three menu options, brunch, daily special and lunch menu. We had the French dip, avocado toast and breakfast sandwich were delightful!
My family goes here pretty regularly, esp when we visit the Bellevue area. Service is always great and food is delicious. Recommend the prime french dip sandwich, turkey avocado club, burrata and tomato salad, ginger sesame salad with petite tenderloin, fish n chips, and of course the tomato bisque. So so good
Found chunks of porcelain in my salad, which I shared and fed to my two year old daughter. I chipped my tooth and cut my tongue. Manager didn’t care, had to ask for my food charge to be refunded.
The wait wasn't too long to get seated, but the problem was how long our beverages took to actually arrive. The food had came first before the rest of the drinks, and we had to request other waiters/ remind our waiters because they forgot our drinks. I ordered a filet mignon and fries and they were okay at best, but the biggest problem was that there was a hair in my food. I'm glad they asked to make a replacement but I was already 2/3 into my steak.
Bartender could take some lessons from the sales floor on hospitality.
Actually, my uncle works here as head chef Byron Cavit and is very good at preparing and delivering meals. I really enjoyed the overall experience and will definitely come back often. I got the cilantro lime chicken tacos and an English muffin. For a drink I got a French wine.
I had the Caesar salad for lunch. I got so ill couple hours later, clearly food poisoning. Sick for two more days in bed, I called the store they don’t care. I lost wages because of it, I would never eat there again. They give you old food and they should be held accountable. I will tell everyone I know to be aware.
I know ordering takeout is always a gamble, but I do like the food. Paying $7.25 for a cup of soup that is only filled halfway is just a rip off. We ordered two steak dinners and added soup, if I’m spending $112.00 before delivery tip for two meals adding two cups of soup, fill the soup at least 3/4 way full. It’s laughable and the potato soup was not even good. This is Nordstrom, I expect better.
The waitress has ignored my request and continue to serve other table even they didn't ask for anything . I lost my patience after 10 mins, and waving the menu to get her attention as we were at the far end of the restaurant. She notice me but decided to mock my waving to her host, then send over her to deal with me. Ok, I am very not okay with such ignorance and judgement so I told the host I am not getting any service and not treated with respect. I got the bill as my family already ordered some starters and paid without tips. Bye bye.
Shopping 🛍️
Restaurantji Recommends
Got the Roasted Turkey & Avocado Club and the Truffle Fries delivered. It was packaged very nicely and so delicious!
So busy with sales today
Its just ok do dont expect much. When ive asked for Tomato juice, at least offer tobasco/worcestershire etc - nothing!
Please let your clients know that your soups are NOT vegetarisn snd swimming with meat/bacon of course -calm doen it doesnt have to ve in everything! Split pea flavour was nice but bacon ruined it! Burrata salad with heirloom tomatoes way too much pesto - go easy
Atmosphere: 3
Food: 3
Service: 3
Nordies Grill never ceases to please and delight - with it's lovely ambience, great food (crab bisque and crab louis salad are my faves), and super staff. They always are very polite and accommodating.
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