Took away all the self checkout handheld scanners. Only staff one cashier. Self checkout staff is not well trained
Edit: they brought back the scanners and self checkout staff was really nice during last visit
iftikhar khan
This Safeway Bakery attendant Miss. Lisa very awesome, she is very helpful, I am here now after 6pm for pickup the cake for my son, and she help me a lot. Thank you so much Safeway, keep good employees for us. Don’t let her go away.
Cheyanne Ausman
Bakery was a very bad experience. I went in to order a custom 8 inch double layer cake. The lady in the bakery told me to come back on Sunday to order it and that i couldn't order it that day because it was to far out. So i came back on Sunday and the same lady started to help me order but then tried to tell me the $20 custom 8inch cake would be $400. I was confused by that, and so she told me to just come back tomorrow. i told her she had already told me to do that once and I didnt have time to come back. I asked if I could call and order and she said no. She said I needed to come back when someone else was working and that she couldn't pass the order along to them. I am no longer going to go to this Safeway for anything because of that experience. I ended up calling a different Safeway and they helped me order my $20 cake online and were wonderful.
Chris Foerster
The store is fine, but the customer service is terrible. They are inconsistent on their words to customers and have poor work ethics because it took 30 minutes of announcement to find the original customer service person in the store. ** They literally said go ahead and post a bad review for this store on Google, like they don't even care about bad reviews. I doubt this will change the customer service for the store, but just fyi for others.
Morningstar McConville
Hire someone who knows what they're doing behind the cash register. This old man at the gas pumps really is slow and incompetent, took us 3times to get a payment to go through. He literally does not have the concept to function behind the window smh 20min to get gas because he doesn't know what he's doing.
Lim Tang
safeway in 140th Ave NE Bellvue are my store all services are friendly
Michael Spain
I had a good experience at this Safeway and they were not out of any of the items that I was looking for.
Liz Wilson
Super clean store, friendly staff, and efficient return process today. I also learned that you can rent a carpet cleaner for 24 hours for $40!
Tina Camacho
I had the worst experience ever here today. My daughters and I went thru the check out. My daughter had everything bagged and in the cart the last thing we needed to scan was sodas which she left in the basket to scan with the hand gun. The associate Dinek/Donika (idk how it’s spelled) came over and told me that we need to leave all bags on the little space I told her we have scanned everything in the cart already. She proceeded to argue with me and I told her well how am I supposed to know that I can’t scan my sodas in the cart I don’t work here. She said oh well wait here. She then called who I assume was the manager Ion over who didn’t even ask what was going on he said I’m going to cancel your whole order and rescan at the actual check out. I asked why he did not answer me he just kept scanning his id to cancel the transaction. My total was $107 I asked him are you accusing me of stealing?? Remember my total. I don’t have to steal anything.. when we get to the new register he starts yanking things out of the cart. My 3yo (autistic) is crying and screaming bc we were already done now we are doing it again. While screaming she is holding a bag, he yanks the bag from my crying 3yo. So of course I say something to him.. All this bc I already bagged everything and scanned my sodas in the cart. He rings everything up and the total comes to 108 bc of the bag fees. He didn’t apologize for the false accusations. I will be calling corporate and making a complaint. This is unacceptable behavior.
Art Lopez
Horrible customer service at the pharmacy. I called the automated system to confirm med was ready for pick-up prior to heading over. Anton, tech, stated they had been put back & weren't available, that I had to come back another day. I told him I verified prior to heading over & that I didn't mind waiting for them. They're important. He stated no, that Id have to come back. I didn't budge so he stated, "we'll give them to you this one time," & literally grabbed them from a little bin right behind him. I felt like stating, " I thought you stated they had been put back & not available," but I didn't. I thanked him & walked away, but his lack of consideration is disgusting. My meds are a necessity to my health. I am taking my business elsewhere. It's one thing after another with this unprofessional & unorganized pharmacy.
Staff were rude when I asked for help getting a cooking liqueur out of the cabinets (it's locked and the sign says to ask the cashier for help...). The young male ginger-haired guy was nasty for no reason and acted like I was causing a nuisance by asking for help. Be nice to people please.
Christine G
4 stars for the store, 5 stars for store associate Dawa! She is always incredibly helpful and kind to my mother when she needs help at self checkout. A+ service. Thank you Dawa!
Kim Trulson
There is steam of very happy go lucky pe888⁸88ople that work here. The last thing you need at thee end of the day are to interact with people that are to serious about there job. The pharmacy is amazing. They are kind and fast. Absolutely top of their game.If I ever move I would travel to that pharmacy,!!
Took away all the self checkout handheld scanners. Only staff one cashier. Self checkout staff is not well trained
Edit: they brought back the scanners and self checkout staff was really nice during last visit
This Safeway Bakery attendant Miss. Lisa very awesome, she is very helpful, I am here now after 6pm for pickup the cake for my son, and she help me a lot. Thank you so much Safeway, keep good employees for us. Don’t let her go away.
Bakery was a very bad experience. I went in to order a custom 8 inch double layer cake. The lady in the bakery told me to come back on Sunday to order it and that i couldn't order it that day because it was to far out. So i came back on Sunday and the same lady started to help me order but then tried to tell me the $20 custom 8inch cake would be $400. I was confused by that, and so she told me to just come back tomorrow. i told her she had already told me to do that once and I didnt have time to come back. I asked if I could call and order and she said no. She said I needed to come back when someone else was working and that she couldn't pass the order along to them. I am no longer going to go to this Safeway for anything because of that experience. I ended up calling a different Safeway and they helped me order my $20 cake online and were wonderful.
The store is fine, but the customer service is terrible. They are inconsistent on their words to customers and have poor work ethics because it took 30 minutes of announcement to find the original customer service person in the store. ** They literally said go ahead and post a bad review for this store on Google, like they don't even care about bad reviews. I doubt this will change the customer service for the store, but just fyi for others.
Hire someone who knows what they're doing behind the cash register. This old man at the gas pumps really is slow and incompetent, took us 3times to get a payment to go through. He literally does not have the concept to function behind the window smh 20min to get gas because he doesn't know what he's doing.
safeway in 140th Ave NE Bellvue are my store all services are friendly
I had a good experience at this Safeway and they were not out of any of the items that I was looking for.
Super clean store, friendly staff, and efficient return process today. I also learned that you can rent a carpet cleaner for 24 hours for $40!
I had the worst experience ever here today. My daughters and I went thru the check out. My daughter had everything bagged and in the cart the last thing we needed to scan was sodas which she left in the basket to scan with the hand gun. The associate Dinek/Donika (idk how it’s spelled) came over and told me that we need to leave all bags on the little space I told her we have scanned everything in the cart already. She proceeded to argue with me and I told her well how am I supposed to know that I can’t scan my sodas in the cart I don’t work here. She said oh well wait here. She then called who I assume was the manager Ion over who didn’t even ask what was going on he said I’m going to cancel your whole order and rescan at the actual check out. I asked why he did not answer me he just kept scanning his id to cancel the transaction. My total was $107 I asked him are you accusing me of stealing?? Remember my total. I don’t have to steal anything.. when we get to the new register he starts yanking things out of the cart. My 3yo (autistic) is crying and screaming bc we were already done now we are doing it again. While screaming she is holding a bag, he yanks the bag from my crying 3yo. So of course I say something to him.. All this bc I already bagged everything and scanned my sodas in the cart. He rings everything up and the total comes to 108 bc of the bag fees. He didn’t apologize for the false accusations. I will be calling corporate and making a complaint. This is unacceptable behavior.
Horrible customer service at the pharmacy. I called the automated system to confirm med was ready for pick-up prior to heading over. Anton, tech, stated they had been put back & weren't available, that I had to come back another day. I told him I verified prior to heading over & that I didn't mind waiting for them. They're important. He stated no, that Id have to come back. I didn't budge so he stated, "we'll give them to you this one time," & literally grabbed them from a little bin right behind him. I felt like stating, " I thought you stated they had been put back & not available," but I didn't. I thanked him & walked away, but his lack of consideration is disgusting. My meds are a necessity to my health. I am taking my business elsewhere. It's one thing after another with this unprofessional & unorganized pharmacy.
Restaurantji Recommends
Good !
Staff were rude when I asked for help getting a cooking liqueur out of the cabinets (it's locked and the sign says to ask the cashier for help...). The young male ginger-haired guy was nasty for no reason and acted like I was causing a nuisance by asking for help. Be nice to people please.
4 stars for the store, 5 stars for store associate Dawa! She is always incredibly helpful and kind to my mother when she needs help at self checkout. A+ service. Thank you Dawa!
There is steam of very happy go lucky pe888⁸88ople that work here.
The last thing you need at thee end of the day are to interact with people that are to serious about there job.
The pharmacy is amazing. They are kind and fast. Absolutely top of their game.If I ever move I would travel to that pharmacy,!!
Very good price whit card.
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