If I could give zero stars I would. Customer service was terrible, staff were rude and unorganized. My mom had to go up again because the girl taking our order didn’t put down our food. Be better Starbucks.
Eliana Asipov
Leah did a great job serving me today. Very clean environment
Atmosphere: 5
Food: 5
Service: 5
Jeff Shiu
Not customer focused. Unfriendly attitude. Poorly managed and run. No line, still had to wait ten minutes for a nitro cold brew. Showed up and stood at pick up counter bc nitros are made fresh, kept being told they couldn’t make it until a ticket popped up. All the while customers coming in and having ordered minutes after me were getting their custom drinks made.
Zero effort by the staff to resolve this. Zero effort to understand the situation. No management oversight.
Atmosphere: 3
Food: 5
Service: 1
Yura Deyneka
Very nasty and horrible location I’m regular customer spending 500 bucks a month for this coffee Brand And they are not letting you to have a cup of water for the my baby girl for free at this location stay away
Atmosphere: 1
Food: 1
Service: 1
Jason L
This Starbucks is located on the second floor of Bellevue Square Mall, right next to other popular spots. It’s a clean, well-lit store with a modern setup. Service was smooth during my visit, with no noticeable delays. There are additional seating areas just outside the store, which is a bonus if you want to relax or chat. One thing to note: they didn’t carry as much Starbucks tumblers or accessories, so it’s strictly a drink-and-go type of location. With Bellevue Square parking and nearby mall restaurants, this location is all about convenience.
JY review
Atmosphere: 3
Food: 4
Service: 4
Jason L
Located on the second floor of Bellevue Square, this Starbucks offers quick service and a clean setup. While the inside space is a bit limited, there’s additional seating available just outside the store which makes it easy to grab your drink and relax. This location doesn’t carry tumblers or branded items, so it’s more for a quick coffee break than browsing. It’s surrounded by mall dining options and convenient parking, which adds to the appeal. Perfect for shoppers who want a familiar drink and easy access without any wait. JY review
Bruck Workie
Starbucks asked for a coffee purchase for a cup of water. Shame on you. Even the barista was ashamed and admitted that the company is becoming stingy by the day. I ended up buying a bottled water. Corporate greed at a granular level! Edit: I saw a review with the same issue, even denied water for medication too.INSANELY STUPID!!!!
Service: 1
dafna cohen
Weirdest Starbucks ever… They have no seats (only some tables spread out outside the store, in the noisy mall) and NO CHARGERS!! Why would I go to a Starbucks if not to charge my device?? Please don’t be cheap, and add some chargers to show that you care about your customers. Come on.
Ar vi
Slow service , not friendly service to kids
Nony Rivera
Tried to ask for a small cup of water and they wouldn’t give one unless I buy something. I said we did earlier but on another Starbucks so they said it has to be from them. I then had to tell them why I need water - so my wife can take her medication - which gave them a pause and finally gave me a cup. No apologies btw. Since when do you have to beg for water at a Starbucks??? And what’s wrong with giving a cup of water to a stranger without having to ask them for something in return or having to explain why?
Waited 15m for a cold brew, decided to check in and they forgot to make it. staff was unapologetic, very bizarre experience
Parag Shah
I was trying to get some water so that my daughter can take some medicine and I was denied a cup of water. I buy from Starbucks almost every other day and just to be forced to make a purchase does not make me feel welcome at any of the Starbucks store anymore I’m not sure if I’m going to use my free stars as well that I’ve got 400 of them. I’m at the Starbucks at Bellevue Square, Mall and this is the worst service I’ve ever had. Maybe it is a policy they are following at the store, but this is the worst policy I’ve ever seen for a regular customer
jose lopez
Bad service
Emily Jones
They don’t even give out free water anymore. Employees have attitude. Starbucks is so disappointing. Use to love them back in the day. Very sad how the company has gone down hill.
Hog Bob
9 minutes from order to coffee received. This location needs some retraining.
If I could give zero stars I would. Customer service was terrible, staff were rude and unorganized. My mom had to go up again because the girl taking our order didn’t put down our food. Be better Starbucks.
Leah did a great job serving me today. Very clean environment
Atmosphere: 5
Food: 5
Service: 5
Not customer focused. Unfriendly attitude. Poorly managed and run. No line, still had to wait ten minutes for a nitro cold brew. Showed up and stood at pick up counter bc nitros are made fresh, kept being told they couldn’t make it until a ticket popped up. All the while customers coming in and having ordered minutes after me were getting their custom drinks made.
Zero effort by the staff to resolve this. Zero effort to understand the situation. No management oversight.
Atmosphere: 3
Food: 5
Service: 1
Very nasty and horrible location
I’m regular customer spending 500 bucks a month for this coffee Brand
And they are not letting you to have a cup of water for the my baby girl for free at this location
stay away
Atmosphere: 1
Food: 1
Service: 1
This Starbucks is located on the second floor of Bellevue Square Mall, right next to other popular spots. It’s a clean, well-lit store with a modern setup. Service was smooth during my visit, with no noticeable delays. There are additional seating areas just outside the store, which is a bonus if you want to relax or chat. One thing to note: they didn’t carry as much Starbucks tumblers or accessories, so it’s strictly a drink-and-go type of location. With Bellevue Square parking and nearby mall restaurants, this location is all about convenience.
JY review
Atmosphere: 3
Food: 4
Service: 4
Located on the second floor of Bellevue Square, this Starbucks offers quick service and a clean setup. While the inside space is a bit limited, there’s additional seating available just outside the store which makes it easy to grab your drink and relax. This location doesn’t carry tumblers or branded items, so it’s more for a quick coffee break than browsing. It’s surrounded by mall dining options and convenient parking, which adds to the appeal. Perfect for shoppers who want a familiar drink and easy access without any wait. JY review
Starbucks asked for a coffee purchase for a cup of water. Shame on you. Even the barista was ashamed and admitted that the company is becoming stingy by the day. I ended up buying a bottled water. Corporate greed at a granular level!
Edit: I saw a review with the same issue, even denied water for medication too.INSANELY STUPID!!!!
Service: 1
Weirdest Starbucks ever… They have no seats (only some tables spread out outside the store, in the noisy mall) and NO CHARGERS!! Why would I go to a Starbucks if not to charge my device?? Please don’t be cheap, and add some chargers to show that you care about your customers. Come on.
Slow service , not friendly service to kids
Tried to ask for a small cup of water and they wouldn’t give one unless I buy something. I said we did earlier but on another Starbucks so they said it has to be from them. I then had to tell them why I need water - so my wife can take her medication - which gave them a pause and finally gave me a cup. No apologies btw. Since when do you have to beg for water at a Starbucks??? And what’s wrong with giving a cup of water to a stranger without having to ask them for something in return or having to explain why?
Restaurantji Recommends
Waited 15m for a cold brew, decided to check in and they forgot to make it. staff was unapologetic, very bizarre experience
I was trying to get some water so that my daughter can take some medicine and I was denied a cup of water. I buy from Starbucks almost every other day and just to be forced to make a purchase does not make me feel welcome at any of the Starbucks store anymore I’m not sure if I’m going to use my free stars as well that I’ve got 400 of them. I’m at the Starbucks at Bellevue Square, Mall and this is the worst service I’ve ever had.
Maybe it is a policy they are following at the store, but this is the worst policy I’ve ever seen for a regular customer
Bad service
They don’t even give out free water anymore. Employees have attitude. Starbucks is so disappointing. Use to love them back in the day. Very sad how the company has gone down hill.
9 minutes from order to coffee received. This location needs some retraining.
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