Employees are nice but unfortunately 99% of the time I have to go back and have re-do my drink because I ALWAYS ask for oat milk and for some reason they always make it with regular milk when I’m dairy intollerant. I’m not sure if they pay attention on the description of the drink . If I was allergic that would’ve been more serious scenario .
Ting-Hsuan Wu
The taste is similar to other Starbucks coffee, nothing special. The environment is laid back and the staff has good service.
Atmosphere: 5
Food: 4
Service: 5
MEPPIE .C
Date of service 11/25/24: IMPROPER FOOD HANDLING. Store: 5191 Ordered a cup of tea from this location. The cashier (an Asian gentleman on the evening shift) who took my cash payment proceeded to move several inventory boxes. WITHOUT cleaning his hands and NOT WEARING GLOVES, the cashier opened the tea packet with his bear uncleaned hands. A set of tongs were clearly placed adjacent to the tea packets. I politely asked the cashier to make another cup of tea since, he avoided to used the tongs, gloves or wash his hands. He apologized, proceeded to use the tongs to remove the tea bag partially from the package THEN used his UNCLEANED HANDS to remove the tea bag fully from the package and place it within the cup. I did not feel it was worth asking for him to remake the tea a third time. Disappointed, I took the tea and discarded it in the TRASH!
The tongs are present for a purpose. THE CASHIER REALLY NEEDED TO BOTH WASH HIS HANDS AFTER PICKING UP THE INVENTORY BOXES AND USE THE TONGS FOR ADEQUATE FOOD HANDLING! Please RE-TRAIN your staff in how to properly handle food. It is understandable, employees rush to take customer orders but, part of adequate service is more than smiles and pleasantries, it involves CLEANLINESS to prevent contamination and illness to the customer.
Atmosphere: 4
Food: 1
Service: 1
Yoomi Kim
I love their new interior—it looks amazing! My drink was perfectly made.
Atmosphere: 5
Food: 5
Service: 4
lily miller
Some friendly employees, I always order refreshers and I’ve never had an issue with them. The new location seems modern and chic, just a little small and I feel like it could get crowded easily
Atmosphere: 2
Food: 3
Service: 2
Josh van Hulst
Ordering a pink drink to go
Thắng Bảo
I came here and ordered 3 drinks, I ordered the Mocha Oreo Frappuccino and my 2 friends ordered the Apple Crisp Macchiato and Caramel Frappuccino, the Apple Crisp drink was ok, the biggest issue was the 2 frappuccinos, I felt these 2 drinks were made wrong as the taste was not the same as the previous times, I drank my friend's Caramel drink, there was no Caramel decoration around the cup and whipped cream, I think the staff here put it in like it was nothing, I have to say the texture of the whipped cream was terrible and it wouldn't be worth mentioning if the attitude of the staff taking my order was so unpleasant, as an Asian I felt it was disrespectful if not racist.
Atmosphere: 3
Food: 1
Service: 1
Josh van Hulst
Ordering an iced drink
Jesse Lee
This is a large Starbucks with plenty of sitting area and near the parking garage so you can b in and out in a hurry.
Careful for online orders! Make sure you arrive at the right time otherwise your drink might be mistaken especially common drinks. (Twice so I have to leave the review)
Worst Starbucks in the Bellevue Square Mall avoid this Starbucks as it's to busy to keep up.. they should explain larger and increase staffing by 100%.. everything I come here it's a minimum 25min wait and with them screwing my order up or just plain not making it.
Atmosphere: 1
Food: 3
Service: 1
Michael Britten
Worst Starbucks in the Bellevue Square Mall avoid this Starbucks as it's to busy to keep up.. they should explain larger and increase staffing by 100%.. everything I come here it's a minimum 25min wait and with them screwing my order up or just plain not making it.
Employees are nice but unfortunately 99% of the time I have to go back and have re-do my drink because I ALWAYS ask for oat milk and for some reason they always make it with regular milk when I’m dairy intollerant. I’m not sure if they pay attention on the description of the drink .
If I was allergic that would’ve been more serious scenario .
The taste is similar to other Starbucks coffee, nothing special. The environment is laid back and the staff has good service.
Atmosphere: 5
Food: 4
Service: 5
Date of service 11/25/24: IMPROPER FOOD HANDLING. Store: 5191
Ordered a cup of tea from this location. The cashier (an Asian gentleman on the evening shift) who took my cash payment proceeded to move several inventory boxes. WITHOUT cleaning his hands and NOT WEARING GLOVES, the cashier opened the tea packet with his bear uncleaned hands. A set of tongs were clearly placed adjacent to the tea packets. I politely asked the cashier to make another cup of tea since, he avoided to used the tongs, gloves or wash his hands. He apologized, proceeded to use the tongs to remove the tea bag partially from the package THEN used his UNCLEANED HANDS to remove the tea bag fully from the package and place it within the cup. I did not feel it was worth asking for him to remake the tea a third time. Disappointed, I took the tea and discarded it in the TRASH!
The tongs are present for a purpose. THE CASHIER REALLY NEEDED TO BOTH WASH HIS HANDS AFTER PICKING UP THE INVENTORY BOXES AND USE THE TONGS FOR ADEQUATE FOOD HANDLING! Please RE-TRAIN your staff in how to properly handle food. It is understandable, employees rush to take customer orders but, part of adequate service is more than smiles and pleasantries, it involves CLEANLINESS to prevent contamination and illness to the customer.
Atmosphere: 4
Food: 1
Service: 1
I love their new interior—it looks amazing! My drink was perfectly made.
Atmosphere: 5
Food: 5
Service: 4
Some friendly employees, I always order refreshers and I’ve never had an issue with them. The new location seems modern and chic, just a little small and I feel like it could get crowded easily
Atmosphere: 2
Food: 3
Service: 2
Ordering a pink drink to go
I came here and ordered 3 drinks, I ordered the Mocha Oreo Frappuccino and my 2 friends ordered the Apple Crisp Macchiato and Caramel Frappuccino, the Apple Crisp drink was ok, the biggest issue was the 2 frappuccinos, I felt these 2 drinks were made wrong as the taste was not the same as the previous times, I drank my friend's Caramel drink, there was no Caramel decoration around the cup and whipped cream, I think the staff here put it in like it was nothing, I have to say the texture of the whipped cream was terrible and it wouldn't be worth mentioning if the attitude of the staff taking my order was so unpleasant, as an Asian I felt it was disrespectful if not racist.
Atmosphere: 3
Food: 1
Service: 1
Ordering an iced drink
This is a large Starbucks with plenty of sitting area and near the parking garage so you can b in and out in a hurry.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Vanilla Sweet Cream Cold Brew, Koia Vanilla Bean Protein Shake
Careful for online orders! Make sure you arrive at the right time otherwise your drink might be mistaken especially common drinks. (Twice so I have to leave the review)
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Ordering the pink 🥤 drink
Orient a pink drink
Order a drink to go
Worst Starbucks in the Bellevue Square Mall avoid this Starbucks as it's to busy to keep up.. they should explain larger and increase staffing by 100%.. everything I come here it's a minimum 25min wait and with them screwing my order up or just plain not making it.
Atmosphere: 1
Food: 3
Service: 1
Worst Starbucks in the Bellevue Square Mall avoid this Starbucks as it's to busy to keep up.. they should explain larger and increase staffing by 100%.. everything I come here it's a minimum 25min wait and with them screwing my order up or just plain not making it.
Atmosphere: 1
Food: 3
Service: 1
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