What a fun night! My friend and I booked a karaoke room to celebrate her birthday. I made the arrangements through Josh who was so responsive! When we showed up, Josh greeted us and made some fabulous (and creative) cocktails. He gave us a tour and showed us to our room. My friend and I are not great with technology and Josh was so patient and encouraging to us. He checked in on us a few times. We had the best night and can't wait to return.
Atmosphere: 5
Service: 5
Maiya Loucks
No one working was in the front to greet anyone. Our group and another group stood inside waiting to be helped for 10 minutes and both us and the other group ended up leaving. Terrible service.
Service: 1
Presley Nguyen
Trashy spot. Owner is a real scammer. Do not spend your money
Atmosphere: 1
Food: 1
Service: 1
Aus Tin
DO NOT GO HEREbartender with glasses and curly hair gives women free drinks and then invites them on a 'tour' of the vip room alone. VERY DANGEROUS do not go here !!!!!
James G
Showed up for a large 60 person reservation. They asked the group to help clean the restaurant and took over an hour to show up. Just
Atmosphere: 1
Food: 1
Service: 1
Ma lian
The service is extremely poor! ! I think it is discrimination, only serving some people and not serving others! ! ! Discrimination! ! !
Atmosphere: 1
Food: 1
Service: 1
Miguel A Barajas (MAB)
Great karaoke spot with awesome staff. As soon as me and my group walked in they greeted us kindly and although full they found a way to accomodate us. Drinks were good, rooms clean, and great libary of music to select from.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roma Tomatoes
Alex Teng
TLDR: the waiter discriminate us, ignorant, rude and let us wait meaninglessly for 50 mins.We reserved a small room from 8:00 to 10:30, and we arrived around 8:10-ish. It seems like there was a large private event ongoing and many people were drinking in the lounge. The only person here was the waiter and also bartender.I asked him about the reservation and he started with “we don’t have any reservations”, which was proved to be wrong later. Until I said my name and time repeatedly and he finally “recalled”, and asked me to wait.He continued serving the alcohol to the event ppl with large smiles, loud voice and clear words, but murmured impolitely and impatiently to me.After like 20 mins wait, he walked over to a karaoke room and I thought it supposed to be ours. He set it up, while nobody was waiting. And told us that was NOT our room, even after the 20 mins wait. He murmured so quietly and quickly so I did not hear it well, and I thought it was supposed to our room.He raised the voice up and said “it is not your room!” when I was pushing the door. And he asked me to keep waiting.My friends waiting on the seat said he was constantly peeping at me while doing all the drinks for the guest, but was not doing anything. That opened room also did not get occupied so idk who he was preparing for.I saw the lounge from full of ppl like 30, all the way to about 10 ppl left, and he kept me standing and waiting till 9:00, which has been 50 mins after we arrived.So we finally left. Of course, no follow up calls. I guess he never wanted us to be there. I don’t know if it is because my look belongs to LGBTQ, because of my race, or because I did not dress the fancy outfits like the guests in lounge.Either way, this is the worst experience I had so far and it ruined our birthday party. I’ve been here before like 3 years ago, and it was way better than right now. I will not recommend this place to anyone, and I definitely will not be here ever again.
Premeela Chacko
I had a small private party and Josh was very helpful and gracious host. Drinks and music were wonderful!
Atmosphere: 5
Service: 5
Brilliana Hou
We reserved their biggest room for a Saturday night and they did not have the room ready. This was reserved for 8:30 pm (we did get there about 10 min late - confirmed via Lyft receipt because the server stated we were late). We called twice that week to confirm if the room would be available and then prior to the reservation to ensure that we could bring a cake. The server said the room was in process. He also told our guests who arrived earlier that they were trying to give the room to someone else (???) and did not seat them in the room. I asked why the room wasn't ready after 15 minutes and then was told I was being rude. I had seen several empty rooms. He asked for a card and I went to grab my card and then was ignoring me as I tried to give it to him. I asked for his name and wasn't given. Ruined our night and we all left because it was such an unprofessional and awkward experience. I was hesitant to recommend booking here due to the bad reviews, but took a chance because they have bigger rooms. Would not recommend. Very rude service.TLDR: tried to give our room to someone else, room was not ready on time but there were several empty rooms, then started threaten to not serve us. Also found out his name was josh and then the machine wasn't working so my friends venmoed him but he asked for a card earlier???
Had a fun night with friend here! Excellent food and the drinks were perfect!
Atmosphere: 5
Food: 5
Service: 5
Yuchen Zhang
They have nice rooms that are very comfy and cool looking. Def. enjoy the private room experience. Their song selection can be better…. They have mostly the popular stuff you hear on the radio but lacked show tunes (broadway shows), 90’s were a bit lacking. Their search system on the machine was a little funky to work with but you can get used to it - we still messed up on some of the “next” vs. “skip until later” functions. Oh and some of the videos wouldn’t work on the large TV and only worked on the small screen at the machine so that was a annoying. And you didn’t know how it was going to come out until it came on.Not my fav. private karaoke rooms but it was worth a try once.
Atmosphere: 3
Food: 3
Service: 3
M Aboud
Great karaoke ? please, nice bar, private karaoke for rent, great for groups, and great services and staff.
What a fun night! My friend and I booked a karaoke room to celebrate her birthday. I made the arrangements through Josh who was so responsive! When we showed up, Josh greeted us and made some fabulous (and creative) cocktails. He gave us a tour and showed us to our room. My friend and I are not great with technology and Josh was so patient and encouraging to us. He checked in on us a few times. We had the best night and can't wait to return.
Atmosphere: 5
Service: 5
No one working was in the front to greet anyone. Our group and another group stood inside waiting to be helped for 10 minutes and both us and the other group ended up leaving. Terrible service.
Service: 1
Trashy spot. Owner is a real scammer. Do not spend your money
Atmosphere: 1
Food: 1
Service: 1
DO NOT GO HEREbartender with glasses and curly hair gives women free drinks and then invites them on a 'tour' of the vip room alone. VERY DANGEROUS do not go here !!!!!
Showed up for a large 60 person reservation. They asked the group to help clean the restaurant and took over an hour to show up. Just
Atmosphere: 1
Food: 1
Service: 1
The service is extremely poor! ! I think it is discrimination, only serving some people and not serving others! ! ! Discrimination! ! !
Atmosphere: 1
Food: 1
Service: 1
Great karaoke spot with awesome staff. As soon as me and my group walked in they greeted us kindly and although full they found a way to accomodate us. Drinks were good, rooms clean, and great libary of music to select from.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roma Tomatoes
TLDR: the waiter discriminate us, ignorant, rude and let us wait meaninglessly for 50 mins.We reserved a small room from 8:00 to 10:30, and we arrived around 8:10-ish. It seems like there was a large private event ongoing and many people were drinking in the lounge. The only person here was the waiter and also bartender.I asked him about the reservation and he started with “we don’t have any reservations”, which was proved to be wrong later. Until I said my name and time repeatedly and he finally “recalled”, and asked me to wait.He continued serving the alcohol to the event ppl with large smiles, loud voice and clear words, but murmured impolitely and impatiently to me.After like 20 mins wait, he walked over to a karaoke room and I thought it supposed to be ours. He set it up, while nobody was waiting. And told us that was NOT our room, even after the 20 mins wait. He murmured so quietly and quickly so I did not hear it well, and I thought it was supposed to our room.He raised the voice up and said “it is not your room!” when I was pushing the door. And he asked me to keep waiting.My friends waiting on the seat said he was constantly peeping at me while doing all the drinks for the guest, but was not doing anything. That opened room also did not get occupied so idk who he was preparing for.I saw the lounge from full of ppl like 30, all the way to about 10 ppl left, and he kept me standing and waiting till 9:00, which has been 50 mins after we arrived.So we finally left. Of course, no follow up calls. I guess he never wanted us to be there. I don’t know if it is because my look belongs to LGBTQ, because of my race, or because I did not dress the fancy outfits like the guests in lounge.Either way, this is the worst experience I had so far and it ruined our birthday party. I’ve been here before like 3 years ago, and it was way better than right now. I will not recommend this place to anyone, and I definitely will not be here ever again.
I had a small private party and Josh was very helpful and gracious host. Drinks and music were wonderful!
Atmosphere: 5
Service: 5
We reserved their biggest room for a Saturday night and they did not have the room ready. This was reserved for 8:30 pm (we did get there about 10 min late - confirmed via Lyft receipt because the server stated we were late). We called twice that week to confirm if the room would be available and then prior to the reservation to ensure that we could bring a cake. The server said the room was in process. He also told our guests who arrived earlier that they were trying to give the room to someone else (???) and did not seat them in the room. I asked why the room wasn't ready after 15 minutes and then was told I was being rude. I had seen several empty rooms. He asked for a card and I went to grab my card and then was ignoring me as I tried to give it to him. I asked for his name and wasn't given. Ruined our night and we all left because it was such an unprofessional and awkward experience. I was hesitant to recommend booking here due to the bad reviews, but took a chance because they have bigger rooms. Would not recommend. Very rude service.TLDR: tried to give our room to someone else, room was not ready on time but there were several empty rooms, then started threaten to not serve us. Also found out his name was josh and then the machine wasn't working so my friends venmoed him but he asked for a card earlier???
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Had a fun night with friend here! Excellent food and the drinks were perfect!
Atmosphere: 5
Food: 5
Service: 5
They have nice rooms that are very comfy and cool looking. Def. enjoy the private room experience. Their song selection can be better…. They have mostly the popular stuff you hear on the radio but lacked show tunes (broadway shows), 90’s were a bit lacking. Their search system on the machine was a little funky to work with but you can get used to it - we still messed up on some of the “next” vs. “skip until later” functions. Oh and some of the videos wouldn’t work on the large TV and only worked on the small screen at the machine so that was a annoying. And you didn’t know how it was going to come out until it came on.Not my fav. private karaoke rooms but it was worth a try once.
Atmosphere: 3
Food: 3
Service: 3
Great karaoke ? please, nice bar, private karaoke for rent, great for groups, and great services and staff.
Atmosphere: 5
Service: 5
Very unorganized
No food, fantastic band!
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