Sugar Factory Bellevue

Definitely come here for the experience. The drinks are pricey but they come dressed up in all kinds of candy.We ordered a steak sandwich, sliders, chicken Alfredo and calamari. One of the goblin drinks and a milkshake. The best thing out of all the food we ordered was the sandwich, lots of meat and packed with flavor. Everything else was not great but not bad either.We came for happy hour and made reservation for 4pm. Surprisingly the place was not busy. There were only two other families dining in. The waitress was very attentive and kind especially toMy kids which is a huge plus for me.

Emmy was amazing!!! Thank you for a good birthday gathering

Amazing place! Love it here. Emmy did a great job bar tending.

Arrived shortly before our 6:00 reservation and we were promptly seated. It was the...slowest...service....ever. We didn't get out of there until 8:15, seriously over 2 hours for a table of 5, just dinner and their half mega sundae. No drinks, no apps, restaurant wasn't even busy. I hid my frustration from my daughter since it was her birthday but will never be returning. Food was mediocre but again, absolutely painful service.

Arrived shortly before our 6:00 reservation and we were promptly seated. It was the...slowest...service....ever. We didn't get out of there until 8:15, seriously over 2 hours for a table of 5, just dinner and their half mega sundae. No drinks, no apps, restaurant wasn't even busy. I hid my frustration from my daughter since it was her birthday but will never be returning. Food was mediocre but again, absolutely painful service.

We arrived when they opened at Noon. Floors, tables and chairs still had food particles on them. Definitely not cleaned from the day before, maybe longer.

Fiancé's birthday everyone got there food and her food never came was told they would see what was going on but nothing everyone was done when they wanted to check in her food again was told if I still wanted it in a to go box!! Felt so bad for her ended up eating chick fil A shout to you guys for getting her food.

We were seated for 45 minutes before our drink order was taken; no dishes were cleared from any other table after it was vacated the whole 2.5 hours it took to get overcooked cheeseburgers. It looked like there were no people bussing the tables and no manager at all.

We went for a birthday dinner and had to wait around 30 minutes to get service. The food specifically was bland and not worth it and the drinks were so sticky and expensive. It was a good one time experience but I don't think I would ever go back unless someone really wanted to go.

We've been there before and was sadly disappointed with both the service and milkshake for my daughters birthday. It came with 2 treats on top, not what was described on the menu. Definitely not worth the money we paid!

Been to sugar factory a few times and loved it was so excited to go for my birthday but was extremely disappointed probably won't go back to this location

Definitely come here for the experience. The drinks are pricey but they come dressed up in all kinds of candy.We ordered a steak sandwich, sliders, chicken Alfredo and calamari. One of the goblin drinks and a milkshake. The best thing out of all the food we ordered was the sandwich, lots of meat and packed with flavor. Everything else was not great but not bad either.We came for happy hour and made reservation for 4pm. Surprisingly the place was not busy. There were only two other families dining in. The waitress was very attentive and kind especially toMy kids which is a huge plus for me.

Service was average, quality of food was terrible. Overpriced milkshakes and drinks. We had heard good things so wanted to give it a try for a Birthday celebration and we're sadly disappointed.

The food was cold when it arrived at the table, and not very good. If you have food allergies, the statement on the menu basically indicates they are unwilling to accommodate them. That is an awful approach with so many kids that have allergies and would like to be included in a birthday party or special occasion group. If you would like large, expensive desserts, this is the place to go, but the food was very disappointing.

The entrance looked unkept and the hostess was rude upon arrival. You could tell it had been a busy night but tables weren't being cleaned promptly. Our server was great and there were no issues with the food/drinks. This place is pricey but a fun atmosphere. Not sure if I would go back to this location.