I’m not sure how great this place used to be; but it is very frustrating now for customers with any dietary restrictions.
The employees running the counter today could not answer any questions about common allergens or ingredients that people with celiac disease or other autoimmune conditions must avoid. They did not have corn tortillas and could not even tell me if *wheat* was in the meats on the taco/burrito/bowl bar—and would not try. The second man helping literally laughed when I asked.
This is majorly out of step with the direction in which most chain restaurants nationally and eateries of all sizes in the Seattle area are heading.
I also worked in food service for a decade as a young adult; I know how hard these jobs are. And I never would have laughed at someone for asking me to do this basic level of customer service work.
I cannot recommend this place at all.
Atmosphere: 1
Food: 1
Service: 1
Pascale M
Night Manager is the rudest human alive. Accused me of stealing when I was putting a bag around hot food to prevent it from leaking, I left in tears. This store took a nose dive recently. There’s no variety in the hot bar and the staff are just awful.
Carpediem808
We frequent Whole foods regularly when we travel. Unfortunately this one has gone downhill for awhile now. The store is open till 9 but all the food area is closed down well before 8. Not sure why they don't pay employees till 10 pm, and they can clean up from 9-10 after closing rather than having patrons go without services. We wanted a pizza and came in before 8pm and it was already shut down, no employees to be seen (all in the back), I asked an employee who was leaving what time the food area normally closes, she said today they closed at 7 because they were all going home but usually its 7:30 or 8, So...no regular hours to depend on then? Just some dried out old crappy pizza under the warmer for hours. No thanks. Its a premium store with premium prices but lacking in service and inventory. Even the salads to go were all sold out, only one of 10 varieties on the shelf. Not dependable to get what you need. Go elsewhere.
JanaU
We have been traveling to Bellevue every summer for the past 10+ years and since we first found this Whole Foods location we have always stopped for breakfast and at least one dinner in addition to full on shopping at the end of our stay. They have slowly decreased their offerings and since Amazon took over, they have completely gone downhill. WF has reduced the size of the produce department, cheese, yoga items, hot food bar, dessert area and have closed the coffee bar.
Enrique Gutiérrez Arzate
I like their prepared food section
GinZZ
Mostly rude and unhelpful staff. First they refused to open my oysters, refused to bag my groceries correctly and the bag broke and I lost several items, refused to cut cartilage off the 33.00 a pound fresh king salmon that I bought, wanted to sell me uneatable parts, and the produce guy did not know anything about the white asparagus for 6 bucks a pound, not if it was organic, how it was grown, NOTHING! The manager supports this type of behavior and is one of the rudest of all the employees there. He could not carry on a conversation and supported GMO's. Stated that Whole Foods carries some GMO's products. REALLY??!! When did this occur? Ever since Amazon took over Whole Foods, the quality and customer service has gone out the window, but I have NEVER seen it this bad in all of the 36 years I have been shopping at their stores and in various states too. This is by far the worse store I have ever shopped in. The manager Shawn was supportive of the rude staff, well NOW I know why the store is so poorly run, because there is an incompetent store manager that they should fire. He treated me, a 65 year old woman like a piece of garbage. He actually walked me out of the store and threatened me should I return. REALLY? I don't intimidate easily by a younger person disrespectful of older people. I will get his job. No way am I going to be treated like this.
elastopathy
The store went into the crapper after Amazon took over the chain (which is ironic because this is the store that’s closest to the Bezos’ family residence in the Seattle area). They dramatically reduced the variety of products sold and keep it poorly stocked. Aisles are bare. Prepared food is prepared poorly. It’s like a hurricane is coming, the way it’s picked over.
689georgeh
Had in a doctor's appointment in Bellevue today got up there early decided to go to whole foods for a lunch. They have quite the food options available. Made to order items sandwiches quinoa bowls rice bowls lots. Also salad bars hot food bars lots and lots of options should be able to find whatever you would want there.
Jonathanmb35
Employees at this store needs an attitude adjustment. In one day the cheese lady seemed annoyed that I could not find something. The cupcake lady did not want to give me a box. Another time the butcher was rather aloof too. Check out went smoothly as I used the self checkout lane.
Thomas I
This was the first time I've ever been in a Whole Foods, and from all of the hype - I expected something... I found it well I guess forgetable.
Try the ramen bar so that your not shopping hungry
Sergii Pylypenko
It's okay. Pay on the shop register, eat at the small dining area near the exit.
Matthew Brown
Friendly, Fast and delicious...
MarineAir10
A huge variety of prepared food and it all reflects being healthy. We were there at the transition time and there were both great breakfast and lunch selections. The seafood counter is first class and while not cheap, it well worth the cost. Friendly employees in every section.
wonderwoman
I shopped here for Super Bowl munchies and noticed that the store isn’t the same. The refrigerated beer section? Gone. Pâté? Didn’t see it in the charcuterie section. They moved the cheese section to old refrigerated beer section. Bread section also moved. Lots of bare shelves. They no longer sell their in-house tortilla chips and no longer make the jalapeño poppers. Those were Super Bowl staples. Amazon is trying to make Whole Foods into a warehouse environment and I hate it! Thank goodness for the Metropolitan Market!
I’m not sure how great this place used to be; but it is very frustrating now for customers with any dietary restrictions.
The employees running the counter today could not answer any questions about common allergens or ingredients that people with celiac disease or other autoimmune conditions must avoid. They did not have corn tortillas and could not even tell me if *wheat* was in the meats on the taco/burrito/bowl bar—and would not try. The second man helping literally laughed when I asked.
This is majorly out of step with the direction in which most chain restaurants nationally and eateries of all sizes in the Seattle area are heading.
I also worked in food service for a decade as a young adult; I know how hard these jobs are. And I never would have laughed at someone for asking me to do this basic level of customer service work.
I cannot recommend this place at all.
Atmosphere: 1
Food: 1
Service: 1
Night Manager is the rudest human alive. Accused me of stealing when I was putting a bag around hot food to prevent it from leaking, I left in tears. This store took a nose dive recently. There’s no variety in the hot bar and the staff are just awful.
We frequent Whole foods regularly when we travel. Unfortunately this one has gone downhill for awhile now. The store is open till 9 but all the food area is closed down well before 8. Not sure why they don't pay employees till 10 pm, and they can clean up from 9-10 after closing rather than having patrons go without services. We wanted a pizza and came in before 8pm and it was already shut down, no employees to be seen (all in the back), I asked an employee who was leaving what time the food area normally closes, she said today they closed at 7 because they were all going home but usually its 7:30 or 8, So...no regular hours to depend on then? Just some dried out old crappy pizza under the warmer for hours. No thanks. Its a premium store with premium prices but lacking in service and inventory. Even the salads to go were all sold out, only one of 10 varieties on the shelf. Not dependable to get what you need. Go elsewhere.
We have been traveling to Bellevue every summer for the past 10+ years and since we first found this Whole Foods location we have always stopped for breakfast and at least one dinner in addition to full on shopping at the end of our stay. They have slowly decreased their offerings and since Amazon took over, they have completely gone downhill. WF has reduced the size of the produce department, cheese, yoga items, hot food bar, dessert area and have closed the coffee bar.
I like their prepared food section
Mostly rude and unhelpful staff. First they refused to open my oysters, refused to bag my groceries correctly and the bag broke and I lost several items, refused to cut cartilage off the 33.00 a pound fresh king salmon that I bought, wanted to sell me uneatable parts, and the produce guy did not know anything about the white asparagus for 6 bucks a pound, not if it was organic, how it was grown, NOTHING! The manager supports this type of behavior and is one of the rudest of all the employees there. He could not carry on a conversation and supported GMO's. Stated that Whole Foods carries some GMO's products. REALLY??!! When did this occur? Ever since Amazon took over Whole Foods, the quality and customer service has gone out the window, but I have NEVER seen it this bad in all of the 36 years I have been shopping at their stores and in various states too. This is by far the worse store I have ever shopped in. The manager Shawn was supportive of the rude staff, well NOW I know why the store is so poorly run, because there is an incompetent store manager that they should fire. He treated me, a 65 year old woman like a piece of garbage. He actually walked me out of the store and threatened me should I return. REALLY? I don't intimidate easily by a younger person disrespectful of older people. I will get his job. No way am I going to be treated like this.
The store went into the crapper after Amazon took over the chain (which is ironic because this is the store that’s closest to the Bezos’ family residence in the Seattle area). They dramatically reduced the variety of products sold and keep it poorly stocked. Aisles are bare. Prepared food is prepared poorly. It’s like a hurricane is coming, the way it’s picked over.
Had in a doctor's appointment in Bellevue today got up there early decided to go to whole foods for a lunch. They have quite the food options available. Made to order items sandwiches quinoa bowls rice bowls lots. Also salad bars hot food bars lots and lots of options should be able to find whatever you would want there.
Employees at this store needs an attitude adjustment. In one day the cheese lady seemed annoyed that I could not find something. The cupcake lady did not want to give me a box. Another time the butcher was rather aloof too. Check out went smoothly as I used the self checkout lane.
This was the first time I've ever been in a Whole Foods, and from all of the hype - I expected something... I found it well I guess forgetable.
Restaurantji Recommends
Try the ramen bar so that your not shopping hungry
It's okay. Pay on the shop register, eat at the small dining area near the exit.
Friendly, Fast and delicious...
A huge variety of prepared food and it all reflects being healthy. We were there at the transition time and there were both great breakfast and lunch selections. The seafood counter is first class and while not cheap, it well worth the cost. Friendly employees in every section.
I shopped here for Super Bowl munchies and noticed that the store isn’t the same. The refrigerated beer section? Gone. Pâté? Didn’t see it in the charcuterie section. They moved the cheese section to old refrigerated beer section. Bread section also moved. Lots of bare shelves. They no longer sell their in-house tortilla chips and no longer make the jalapeño poppers. Those were Super Bowl staples. Amazon is trying to make Whole Foods into a warehouse environment and I hate it! Thank goodness for the Metropolitan Market!
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