This is probably the worst value (price vs quality of food) you can get in Washington state. Went there with my wife and 2 small children. Food took ages to come, food was terrible and bill was 400 bucks.
Save yourself the trouble, eat some cheese sticks and then go to a real hot pot resturaunt.
Atmosphere: 3
Food: 1
Service: 3
Stephania
Main entree took almost two hours to get to our table, my daughter was falling asleep, oir waitress just stopped serving us or speaking to us; they were understaffed but that is no excuse for no communication. The steak was really tough and the salmon had a stronger fish odor than it should have.
Veronica C
A great place to go for special occasions. Lots of time talking/interacting with family and friends. Fondue is fantastic!
Atmosphere: 5
Food: 5
Service: 4
Ping M
I took two kids by myself. The restaurant is pretty empty (around 2pm, not peak hour either). But the waitress asked us to wait 10 min and not that welcoming us. I can’t understand.
Service: 1
Krystina
This is such a fun date night spot. Delicous fondu and attentive service. Definitely make reservations.
Atmosphere: 5
Food: 5
Service: 5
Misty
William was our server and he was amazing! The timing of everything was great. Also, a shoutout to the bartender who made a delicious cucumber martini! The entire experience was great.
Amina Yusuf
I loved this place the food was amazing to be true
S E
Rude manager and receptionist. Clearly didn’t like how we looked even though we had online reservation , he didn’t want to give us a table . Not a place we will consider spending money at.
Service: 1
Hayley
We went on Christmas Eve night to celebrate a birthday and the holidays and unfortunately our experience in the beginning ruined the meal. We had a reservation for 8pm and checked in promptly. We ended up waiting about 55 minutes for a table. While we understand that it’s busy and a holiday, it was also really upsetting. I think we checked in with the hostess 2 times throughout the long wait and she was curt in those interactions. When we finally got seated, it was at a 4 chair table and there was an open 4 person booth right behind that table and so we asked the hostess if we could be put at that table instead and she said “there’s no changes, you’ll sit where we seat you”. We were absolutely blown away. While our server was fantastic and friendly, it did not make up for the interactions with the hostess and the 55 minute wait. Part of our food or drinks were not even compensated for the long wait which was disappointing.
The food was good, though for the amount of cheese it’s not much bread you’re given. We ordered both the alpine and Wisconsin cheddar and both were very good, 4/5. The dessert was fine, we got the pure chocolate 1/2 dark and 1/2 milk. The dipping options were VERY rich (chocolate chip cookie, pound cake, brownie) and I would’ve loved more fruit options for dipping, 2.5/5.
The server and bartender were great.
Atmosphere: 3
Food: 3
Service: 3
Jennifer Jones
We were disappointed with how we were treated by the hostess. Despite having a reservation, we waited 45 minutes to be seated. We understand it was a busy night, but the lack of apology and the rudeness were upsetting. On a positive note, our server Will was extremely kind and made the experience much better.
Honestly a bit surprised how good an experience it was! I wouldn't go back often because of the pricing
Atmosphere: 5
Food: 4
Service: 5
Alex
Our family went for Christmas Eve and it was such a wonderful experience!! Food was great and we were so well taken care of:)
Sadie H-B
Thank you Tessa for your great service :) everything was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Simmi S
Recently visited The Melting Pot in Bellevue with my family for a birthday lunch celebration on a weekend, and we had a wonderful experience. The front-of-house staff were exceptionally warm and welcoming, and they went out of their way to make the celebration feel special. The food was delicious, and the atmosphere was very kid-friendly. Highly recommend—especially for special occasions!
This is probably the worst value (price vs quality of food) you can get in Washington state. Went there with my wife and 2 small children. Food took ages to come, food was terrible and bill was 400 bucks.
Save yourself the trouble, eat some cheese sticks and then go to a real hot pot resturaunt.
Atmosphere: 3
Food: 1
Service: 3
Main entree took almost two hours to get to our table, my daughter was falling asleep, oir waitress just stopped serving us or speaking to us; they were understaffed but that is no excuse for no communication. The steak was really tough and the salmon had a stronger fish odor than it should have.
A great place to go for special occasions. Lots of time talking/interacting with family and friends. Fondue is fantastic!
Atmosphere: 5
Food: 5
Service: 4
I took two kids by myself. The restaurant is pretty empty (around 2pm, not peak hour either). But the waitress asked us to wait 10 min and not that welcoming us. I can’t understand.
Service: 1
This is such a fun date night spot. Delicous fondu and attentive service. Definitely make reservations.
Atmosphere: 5
Food: 5
Service: 5
William was our server and he was amazing! The timing of everything was great. Also, a shoutout to the bartender who made a delicious cucumber martini! The entire experience was great.
I loved this place the food was amazing to be true
Rude manager and receptionist. Clearly didn’t like how we looked even though we had online reservation , he didn’t want to give us a table . Not a place we will consider spending money at.
Service: 1
We went on Christmas Eve night to celebrate a birthday and the holidays and unfortunately our experience in the beginning ruined the meal. We had a reservation for 8pm and checked in promptly. We ended up waiting about 55 minutes for a table. While we understand that it’s busy and a holiday, it was also really upsetting. I think we checked in with the hostess 2 times throughout the long wait and she was curt in those interactions. When we finally got seated, it was at a 4 chair table and there was an open 4 person booth right behind that table and so we asked the hostess if we could be put at that table instead and she said “there’s no changes, you’ll sit where we seat you”. We were absolutely blown away. While our server was fantastic and friendly, it did not make up for the interactions with the hostess and the 55 minute wait. Part of our food or drinks were not even compensated for the long wait which was disappointing.
The food was good, though for the amount of cheese it’s not much bread you’re given. We ordered both the alpine and Wisconsin cheddar and both were very good, 4/5. The dessert was fine, we got the pure chocolate 1/2 dark and 1/2 milk. The dipping options were VERY rich (chocolate chip cookie, pound cake, brownie) and I would’ve loved more fruit options for dipping, 2.5/5.
The server and bartender were great.
Atmosphere: 3
Food: 3
Service: 3
We were disappointed with how we were treated by the hostess. Despite having a reservation, we waited 45 minutes to be seated. We understand it was a busy night, but the lack of apology and the rudeness were upsetting. On a positive note, our server Will was extremely kind and made the experience much better.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Honestly a bit surprised how good an experience it was! I wouldn't go back often because of the pricing
Atmosphere: 5
Food: 4
Service: 5
Our family went for Christmas Eve and it was such a wonderful experience!! Food was great and we were so well taken care of:)
Thank you Tessa for your great service :) everything was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Recently visited The Melting Pot in Bellevue with my family for a birthday lunch celebration on a weekend, and we had a wonderful experience. The front-of-house staff were exceptionally warm and welcoming, and they went out of their way to make the celebration feel special. The food was delicious, and the atmosphere was very kid-friendly. Highly recommend—especially for special occasions!
Veronica makes every dining experience special!
Atmosphere: 5
Food: 5
Service: 5
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