Order Taker: Danielle Hey Danielle, I don't think this job's for you. Or any job that requires customer service. You're too young to be so bitter and rude. Get a therapist.
Atmosphere: 2
Food: 2
Service: 1
J C
Good food, a bit pricey for fast food
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Spicy East Coast Italian
J S
Seems to be less meat in the sandwich. Have been going there since it opened, notice a different
Atmosphere: 4
Food: 3
Service: 5
Robert Northouse
They had one job and I was the only person in store. First time ordering from the location next to "Best Buy". 3 sandwiches for lunches the next day, all the same except one had peppers. Asked to mark that one. Next day. Wrong sandwich was marked. He had good odds, but nope. Maybe to hide that the sandwich with peppers had no meat. I should have kept watching them make the sandwich but after watching him spread the mayo on the sandwich back and forth...over and over and over again, it became literally essence of mayo. I turned away. Called and spoke to what I assumed was a manager because I was passed onto him. I was asked what time and what I ordered so he cold research that. After finding my order he said he would have to contact the employee AT HOME to verify that I got no meat on my sandwich and he would call back in 5 min. SERIOUSLY...I'm looking at a sandwich with no meat...I didn't order magic meat...it's not there..I got no call back and was on my way to SHOW them the said sandwich when I realized how sad this whole encounter had become and bringing this stupid sandwich in to wave under someone's nose was even sadder and dumb, so I didn't. At some point you just cut your losses and move on. Forgetting the main ingredient in a sandwich is pretty impressive on some level but everyone has a brain freeze. It was the extreme lack of customer service by this manager that was mind boggling. This should have been a two minute conversation followed by "come back in and we'll make up a whole new batch of sandwiches for you". I will not be going back and would not recommend it to others.
Atmosphere: 2
Food: 1
Service: 1
Eddie Braun
Unfortunately they don't grill their sandwiches. That's a bummer because it's real fresh and tasty.
Sidney Gaertner
Great food. It's better than Subway, in my opinion. More meat and toppings. So much better bread
Atmosphere: 5
Food: 5
Service: 5
Meredith Marsh
The employee who brought my food out for curbside was incredibly rude about my car type not exactly matching the receipt
Food: 3
Service: 1
Heather Bennett
Great customer service and delicious sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Jeannette Zinn
I had a great lunch, good service, and good music
Atmosphere: 4
Food: 4
Service: 5
Dmin Shik
Surprisingly clean for American establishments, it’s extremely unholy. I was very surprised by the cleanliness of the establishment!
Incredibly expensive and not at all worth it unfortunately
Atmosphere: 3
Food: 3
Service: 4
christopher campbell
Nearest to where i live and something is wrong in my order almost every time(deliveries). They have even forgotten the ham in my sandwich on more than one occasion. Here are the most recent: 4/19 forgot my chips and gave wrong drink. 5/1 my sandwich was missing 3 different things i had requested. Only reason it gets 2 stars is because when the food is right its good.
Food: 2
Service: 1
Alex W
This location always gets my orders wrong and I don’t get it. Other Jimmy John’s have no issues making a standard sandwich from their menu, but not here.
Atmosphere: 1
Food: 1
Service: 1
David Evans
My wife and I had Unsandwiches. The lettuce wrap was very fresh and crisp and the meats and cheese tasty as well. We didn't notice until later, that there were some free additions that could go into your (Un) sandwiches, try them next time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef and Turkey Wrap
Stevie Nelson
Do not try ordering ahead of time! I placed an order around 1830 for pick up between 2030-2045 and got a message 10 mins later saying it was ready for pick up... So I am going to receive some soggy sandwiches when I get off work. I tried calling hoping it was a mistake... but nope, the moody girl that answered the phone confirmed that the sandwiches will sit there for 2 hours until I pick them up. Too bad I prepaid.
Order Taker: Danielle
Hey Danielle, I don't think this job's for you. Or any job that requires customer service.
You're too young to be so bitter and rude. Get a therapist.
Atmosphere: 2
Food: 2
Service: 1
Good food, a bit pricey for fast food
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Spicy East Coast Italian
Seems to be less meat in the sandwich. Have been going there since it opened, notice a different
Atmosphere: 4
Food: 3
Service: 5
They had one job and I was the only person in store. First time ordering from the location next to "Best Buy". 3 sandwiches for lunches the next day, all the same except one had peppers. Asked to mark that one. Next day. Wrong sandwich was marked. He had good odds, but nope. Maybe to hide that the sandwich with peppers had no meat. I should have kept watching them make the sandwich but after watching him spread the mayo on the sandwich back and forth...over and over and over again, it became literally essence of mayo. I turned away. Called and spoke to what I assumed was a manager because I was passed onto him. I was asked what time and what I ordered so he cold research that. After finding my order he said he would have to contact the employee AT HOME to verify that I got no meat on my sandwich and he would call back in 5 min. SERIOUSLY...I'm looking at a sandwich with no meat...I didn't order magic meat...it's not there..I got no call back and was on my way to SHOW them the said sandwich when I realized how sad this whole encounter had become and bringing this stupid sandwich in to wave under someone's nose was even sadder and dumb, so I didn't. At some point you just cut your losses and move on. Forgetting the main ingredient in a sandwich is pretty impressive on some level but everyone has a brain freeze. It was the extreme lack of customer service by this manager that was mind boggling. This should have been a two minute conversation followed by "come back in and we'll make up a whole new batch of sandwiches for you". I will not be going back and would not recommend it to others.
Atmosphere: 2
Food: 1
Service: 1
Unfortunately they don't grill their sandwiches. That's a bummer because it's real fresh and tasty.
Great food. It's better than Subway, in my opinion. More meat and toppings. So much better bread
Atmosphere: 5
Food: 5
Service: 5
The employee who brought my food out for curbside was incredibly rude about my car type not exactly matching the receipt
Food: 3
Service: 1
Great customer service and delicious sandwiches!
Atmosphere: 5
Food: 5
Service: 5
I had a great lunch, good service, and good music
Atmosphere: 4
Food: 4
Service: 5
Surprisingly clean for American establishments, it’s extremely unholy. I was very surprised by the cleanliness of the establishment!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Incredibly expensive and not at all worth it unfortunately
Atmosphere: 3
Food: 3
Service: 4
Nearest to where i live and something is wrong in my order almost every time(deliveries). They have even forgotten the ham in my sandwich on more than one occasion. Here are the most recent: 4/19 forgot my chips and gave wrong drink. 5/1 my sandwich was missing 3 different things i had requested. Only reason it gets 2 stars is because when the food is right its good.
Food: 2
Service: 1
This location always gets my orders wrong and I don’t get it. Other Jimmy John’s have no issues making a standard sandwich from their menu, but not here.
Atmosphere: 1
Food: 1
Service: 1
My wife and I had Unsandwiches. The lettuce wrap was very fresh and crisp and the meats and cheese tasty as well. We didn't notice until later, that there were some free additions that could go into your (Un) sandwiches, try them next time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef and Turkey Wrap
Do not try ordering ahead of time! I placed an order around 1830 for pick up between 2030-2045 and got a message 10 mins later saying it was ready for pick up... So I am going to receive some soggy sandwiches when I get off work. I tried calling hoping it was a mistake... but nope, the moody girl that answered the phone confirmed that the sandwiches will sit there for 2 hours until I pick them up. Too bad I prepaid.
Atmosphere: 4
Food: 1
Service: 1
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