Ordered the chicken melt and the meat lovers melt. Hard as rocks!!! Crust was black burned!! Called the store and person said that are ment to be crunchy! Useless, never going to a pizza hut again. No customer service, no apologies just that is the way it is! Bellingham wa store!
Atmosphere: 3
Food: 1
Service: 3
Stephen Gibson
Ordered pizza had to call and check and they blame it on the system why wasn't delivered. Never on time and the pizza was cold and crust hard as a rock. Definitely won't be ordering from this location again
Atmosphere: 1
Food: 2
Service: 2
Joseph Stemm
Unfortunately, this is the single worst restaurant.I've ever had dealings with. instead of there internal delivery service, they used doordash, which he did not deliver properly, and so now, I have spent over eight hours on the phone, trying to get a refund and still have to wait for another 2 to 3 days.
I would recommend that you absolutely do not use this restaurant!!!!!
Atmosphere: 1
Food: 1
Service: 1
Steven Hager
Great for delivery
Atmosphere: 5
Food: 5
Service: 5
Cherie Clendenen
If o could give zero stars I would. What a disappointment ordering here. Pizza But used to be top notch and their wings were amazing. It’s a treat for us to order a pizza and wings. Especially with the cost increase. We got home with our order and saw the sad excuse for “wings”. They are not wings. They are worse than Walmarts chicken nuggets with some sauce splashed in the bottom of the carton. They are overdone and hard little rocks. The pizza is cold and sauce was too sweet. Never again. We called to ask about the wings and when I voiced my concern I was hung up on by an employee named Matthew. I called back and he said he was “overwhelmed “‘!! Come on Pizza Hut. Do better. I won’t ever eat there again or any Pizza Hut for that matter.
Atmosphere: 3
Food: 1
Service: 3
Nathan Parker
The actual company is a scam locked me out of my account and multiple attempts to get in touch with customer service has failed good food horrible customer service
Service: 1
Tristorm2
The lady in their tonight was extremely stuck up
Atmosphere: 1
Food: 4
Service: 1
Makailee Jamie
I usually order from the Lincoln street store but today they were closed. So unfortunately I had to order from this store. Ordered no problem, but when I called to let them know my pizza wasn't made with LIGHT SAUCE the man on the phone argued with me, blamed me and never offered ANY help or even a sorry. I will NEVER be ordering from this location again and I am emailing corporate for your horrible customer service! I never complain about anything but to just not apologize and blame me when everything I did was correct!
Atmosphere: 1
Food: 1
Service: 1
Courtney Dawn
I almost always have a good experience with Pizza Hut, whether It’s carry-out or delivery the pizza is always hot, fresh and delicious! This is the first time I’ve actually had an issue with this location and unfortunately I didn’t get the stuffed crust with the pizza I had ordered, everything else was correct, but it was a bummer! However it’s New Years Eve and I’m sure they were slammed!
Atmosphere: 4
Food: 4
Service: 4
Lisa Phair
Great service and tasty pizza along with the verity of chicken all the favorites.
Kid-friendliness: Put a smile on them little faces and a slice of 🧀 Pizza.
They don’t ask your phone number for points and told ME to call for it and their rates went up a lot after the grand opening.
Atmosphere: 3
Food: 5
Service: 1
Austin Booth
Pizza Hut is an American institution, one which offers decent food for an okay price. I grabbed a big dinner box and the only thing that wasn't IMMEDIATELY CONSUMED was the pasta. It made good leftovers the next day. Is it gourmet? Naw, but I don't expect it to be.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Dinner Box with Pasta
Juan R.
You can't eat at this place, it is only for picking up. The staff is friendly, and you get your pizza in the estimated time
Atmosphere: 3
Food: 4
Service: 5
Katherine Taylor
We just went in and picked up our take out. But everyone was so friendly and the pizza was so tasty. Great night.
Atmosphere: 4
Food: 5
Service: 5
Sunny STa
Today, there's guy taking orders but he doesn't know how to take an order he needs to learn how to be a customer service, and i called 3 times he kept hanging up the phone.
Ordered the chicken melt and the meat lovers melt. Hard as rocks!!! Crust was black burned!! Called the store and person said that are ment to be crunchy! Useless, never going to a pizza hut again. No customer service, no apologies just that is the way it is! Bellingham wa store!
Atmosphere: 3
Food: 1
Service: 3
Ordered pizza had to call and check and they blame it on the system why wasn't delivered. Never on time and the pizza was cold and crust hard as a rock. Definitely won't be ordering from this location again
Atmosphere: 1
Food: 2
Service: 2
Unfortunately, this is the single worst restaurant.I've ever had dealings with. instead of there internal delivery service, they used doordash, which he did not deliver properly, and so now, I have spent over eight hours on the phone, trying to get a refund and still have to wait for another 2 to 3 days.
I would recommend that you absolutely do not use this restaurant!!!!!
Atmosphere: 1
Food: 1
Service: 1
Great for delivery
Atmosphere: 5
Food: 5
Service: 5
If o could give zero stars I would. What a disappointment ordering here. Pizza But used to be top notch and their wings were amazing. It’s a treat for us to order a pizza and wings. Especially with the cost increase. We got home with our order and saw the sad excuse for “wings”. They are not wings. They are worse than Walmarts chicken nuggets with some sauce splashed in the bottom of the carton. They are overdone and hard little rocks. The pizza is cold and sauce was too sweet. Never again. We called to ask about the wings and when I voiced my concern I was hung up on by an employee named Matthew. I called back and he said he was “overwhelmed “‘!!
Come on Pizza Hut. Do better. I won’t ever eat there again or any Pizza Hut for that matter.
Atmosphere: 3
Food: 1
Service: 3
The actual company is a scam locked me out of my account and multiple attempts to get in touch with customer service has failed good food horrible customer service
Service: 1
The lady in their tonight was extremely stuck up
Atmosphere: 1
Food: 4
Service: 1
I usually order from the Lincoln street store but today they were closed. So unfortunately I had to order from this store. Ordered no problem, but when I called to let them know my pizza wasn't made with LIGHT SAUCE the man on the phone argued with me, blamed me and never offered ANY help or even a sorry. I will NEVER be ordering from this location again and I am emailing corporate for your horrible customer service! I never complain about anything but to just not apologize and blame me when everything I did was correct!
Atmosphere: 1
Food: 1
Service: 1
I almost always have a good experience with Pizza Hut, whether It’s carry-out or delivery the pizza is always hot, fresh and delicious! This is the first time I’ve actually had an issue with this location and unfortunately I didn’t get the stuffed crust with the pizza I had ordered, everything else was correct, but it was a bummer! However it’s New Years Eve and I’m sure they were slammed!
Atmosphere: 4
Food: 4
Service: 4
Great service and tasty pizza along with the verity of chicken all the favorites.
Kid-friendliness: Put a smile on them little faces and a slice of 🧀 Pizza.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breaded Boneless Wings
Restaurantji Recommends
They don’t ask your phone number for points and told ME to call for it and their rates went up a lot after the grand opening.
Atmosphere: 3
Food: 5
Service: 1
Pizza Hut is an American institution, one which offers decent food for an okay price. I grabbed a big dinner box and the only thing that wasn't IMMEDIATELY CONSUMED was the pasta. It made good leftovers the next day. Is it gourmet? Naw, but I don't expect it to be.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Dinner Box with Pasta
You can't eat at this place, it is only for picking up. The staff is friendly, and you get your pizza in the estimated time
Atmosphere: 3
Food: 4
Service: 5
We just went in and picked up our take out. But everyone was so friendly and the pizza was so tasty. Great night.
Atmosphere: 4
Food: 5
Service: 5
Today, there's guy taking orders but he doesn't know how to take an order he needs to learn how to be a customer service, and i called 3 times he kept hanging up the phone.
Atmosphere: 2
Food: 2
Service: 1
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